TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax is Terrible! Really poor experience, tried to nickel and dime at every corner. Don't use your taxes to pay them all the money they want because they try and sneak in an extra $40 fee!
Date published: 2021-02-24
Rated 1 out of 5 by from Lied I was told if I chose one of the TUrbo Tax levels I would only pay $40 and in the end, it was $80 and there was no way to go back and change it. I'm so irritated I will never. NEVER. us Turbo tax again. I will go back to Credit Karma next year. This never happened to me with them. I do not have the money to spend on this.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great!!! very easy to use!!!!is the sixth year I uses and every year is better
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Lauren was very helpful with resolving an error on my state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo-Tax is Awesome The software was simple & easy. Everything was shown to me.
Date published: 2021-02-24
Rated 5 out of 5 by from Mike was awesome I was 100% satisfied with the help I was given. It was something I never would have figured out! Thx for straightened this out
Date published: 2021-02-24
Rated 5 out of 5 by from Tax troubles solved! Heather and Malery were amazing to work with! They both were very patient and helpful! Malery was my live agent that Heather transferred me to! Even though she wasn't from my state she was very informative with looking up information and relaying it to me. Malery was very thorough with her work. I was very pleased with my experience and relieved a lot of stress off of me knowing the information was done correctly.
Date published: 2021-02-24
Rated 2 out of 5 by from I used other software and it was excellent I did my step sister on free tax usa for her recovery rebate and it went thru with no problems so I decided to double check and I accidentally hit federal return I just wanted to file for NJ. I did my brothers return and having an issue with his e-file w2 and all this is horrible. Never again.
Date published: 2021-02-24
Rated 1 out of 5 by from I continued to get rejection notifications are sub Not good when return is rejected over and over. Mistakes should be recognized befor submitting or after the first rejection. Such a hassle.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great Easy step by step instructions if you make a mistake it lets you know and you can go back and correct
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11835
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax is Terrible! Really poor experience, tried to nickel and dime at every corner. Don't use your taxes to pay them all the money they want because they try and sneak in an extra $40 fee!
Date published: 2021-02-24
Rated 1 out of 5 by from Lied I was told if I chose one of the TUrbo Tax levels I would only pay $40 and in the end, it was $80 and there was no way to go back and change it. I'm so irritated I will never. NEVER. us Turbo tax again. I will go back to Credit Karma next year. This never happened to me with them. I do not have the money to spend on this.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great!!! very easy to use!!!!is the sixth year I uses and every year is better
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Lauren was very helpful with resolving an error on my state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo-Tax is Awesome The software was simple & easy. Everything was shown to me.
Date published: 2021-02-24
Rated 5 out of 5 by from Mike was awesome I was 100% satisfied with the help I was given. It was something I never would have figured out! Thx for straightened this out
Date published: 2021-02-24
Rated 5 out of 5 by from Tax troubles solved! Heather and Malery were amazing to work with! They both were very patient and helpful! Malery was my live agent that Heather transferred me to! Even though she wasn't from my state she was very informative with looking up information and relaying it to me. Malery was very thorough with her work. I was very pleased with my experience and relieved a lot of stress off of me knowing the information was done correctly.
Date published: 2021-02-24
Rated 2 out of 5 by from I used other software and it was excellent I did my step sister on free tax usa for her recovery rebate and it went thru with no problems so I decided to double check and I accidentally hit federal return I just wanted to file for NJ. I did my brothers return and having an issue with his e-file w2 and all this is horrible. Never again.
Date published: 2021-02-24
Rated 1 out of 5 by from I continued to get rejection notifications are sub Not good when return is rejected over and over. Mistakes should be recognized befor submitting or after the first rejection. Such a hassle.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great Easy step by step instructions if you make a mistake it lets you know and you can go back and correct
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11835