TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from we love turbo tax Always and easy and pleasant experience, if filing taxes can be considered pleasant!
Date published: 2022-02-16
Rated 4 out of 5 by from great! needs a little more fine tuning simple as it gets as long as you have all your information ready to plug in. coould use a little more fine tuning.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent It was excellent Lori was great and was professional
Date published: 2022-02-16
Rated 5 out of 5 by from takes the stress out of tax filing very understandable walk through filing help makes filing less stressful and not so nerve racking even the free version you feel at ease knowing your taxes are being done right.
Date published: 2022-02-16
Rated 5 out of 5 by from Love Turbo Tax It's wonderful and easy to use. I would recommend this service to everyone.
Date published: 2022-02-16
Rated 5 out of 5 by from Great software all aspects were well developed and specific to its content
Date published: 2022-02-16
Rated 5 out of 5 by from Love it It was simple quick and easy for me being a beginner I found this very simple especially since I did it on my own forever will file my taxes here
Date published: 2022-02-16
Rated 5 out of 5 by from Makes so much easier Taxes muddy my brain. Turbotax makes it capable to get them done with zero to low stress.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Its so easy to use and their support is great i literally filed my taxes while working
Date published: 2022-02-16
Rated 2 out of 5 by from Not-So-User-Friendly This Year (2021 Tax Year) We've used the TurboTax since 2016. This is the first year that was problematic for us. Please find examples below. 1. The program could not find our previous return file so all info needed to be keyed in this year. 2. The questions did not seem to flow well in the energy credit section. The wording was confusing to us. 3. When working through a section and then deciding it did not apply, the program would not let us delete the section, so we had to just enter zeros. 4. When filing the federal return, the program kept prompting us to do a state return. Florida does not require a state return. 5. The FAQ/User Community section seemed to have outdated info. in the energy credit area. 6. Lastly, in completing this review, the drag box would not expand to easily review our comments. Taxes are an uncomfortable process for us at best. This year's program snafus didn't help.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from we love turbo tax Always and easy and pleasant experience, if filing taxes can be considered pleasant!
Date published: 2022-02-16
Rated 4 out of 5 by from great! needs a little more fine tuning simple as it gets as long as you have all your information ready to plug in. coould use a little more fine tuning.
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent It was excellent Lori was great and was professional
Date published: 2022-02-16
Rated 5 out of 5 by from takes the stress out of tax filing very understandable walk through filing help makes filing less stressful and not so nerve racking even the free version you feel at ease knowing your taxes are being done right.
Date published: 2022-02-16
Rated 5 out of 5 by from Love Turbo Tax It's wonderful and easy to use. I would recommend this service to everyone.
Date published: 2022-02-16
Rated 5 out of 5 by from Great software all aspects were well developed and specific to its content
Date published: 2022-02-16
Rated 5 out of 5 by from Love it It was simple quick and easy for me being a beginner I found this very simple especially since I did it on my own forever will file my taxes here
Date published: 2022-02-16
Rated 5 out of 5 by from Makes so much easier Taxes muddy my brain. Turbotax makes it capable to get them done with zero to low stress.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is great Its so easy to use and their support is great i literally filed my taxes while working
Date published: 2022-02-16
Rated 2 out of 5 by from Not-So-User-Friendly This Year (2021 Tax Year) We've used the TurboTax since 2016. This is the first year that was problematic for us. Please find examples below. 1. The program could not find our previous return file so all info needed to be keyed in this year. 2. The questions did not seem to flow well in the energy credit section. The wording was confusing to us. 3. When working through a section and then deciding it did not apply, the program would not let us delete the section, so we had to just enter zeros. 4. When filing the federal return, the program kept prompting us to do a state return. Florida does not require a state return. 5. The FAQ/User Community section seemed to have outdated info. in the energy credit area. 6. Lastly, in completing this review, the drag box would not expand to easily review our comments. Taxes are an uncomfortable process for us at best. This year's program snafus didn't help.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11831