TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Teedy2 from
ALRIGHT!
I have used TaxAct for 9+ years. Last year, TaxAct screwed up with including stimulus payments. This year, TaxAct couldn't handle a SSA 1099 Box 6 withholding. Turbo Tax whipped right through it. Never been HAPPIER!
Date published: 2023-02-06
Rated 4 out of 5 by
Kklopez from
I feel like it was simpler in past years
I've been using site for 7 years and this year I felt it was a little rougher to navigate then past years
Date published: 2023-02-06
Rated 4 out of 5 by
JIHW from
convenient filing
I found this relatively easy to complete. I did have trouble with the Captcha while filing. I had to change web browsers to complete.
Date published: 2023-02-06
Rated 3 out of 5 by
2022 Schedule A from
Confusing
Very confusing doing the deductions i.e. fed schedule a. When I was done and reviewed my taxes everything was in there twice. I had to go back and redo by deleting all of the double entries. Had you shown me an actual schedule a instead of asking confusing repeated questions this would have saved me a great deal of time.
Date published: 2023-02-06
Rated 5 out of 5 by
Mimi Heathen from
Another Successful Year
I have used this for many years and it always does the job!
Date published: 2023-02-06
Rated 5 out of 5 by
matt423 from
great
Very easy to use. We've used TurboTax for years and just got married this year. We were worried it would be more difficult filing married but it was actually easier!
Date published: 2023-02-06
Rated 5 out of 5 by
EsJay11 from
Great experience every year!
I've been using Turbotax for the last decade and still love and appreciate their platform! Very easy to navigate and get a quick and attentive answer if I happen to get stuck.
Date published: 2023-02-06
Rated 5 out of 5 by
Nikki4545 from
Nikki
Great Experience it always is Had no issues with my expert help and it was very easy
Date published: 2023-02-06
Rated 5 out of 5 by
enice330 from
Great
Its good, and very easy to us. step by step option gives you the opportunity to learn what return you will be getting
Date published: 2023-02-06
Rated 5 out of 5 by
DeeCee14 from
Turbo tax
Good experience this year with Turbo tax except that they charge you for paying for the program from your returns.
All TurboTax® Offerings Reviews - Page 11831
Date published: 2023-02-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Teedy2 from
ALRIGHT!
I have used TaxAct for 9+ years. Last year, TaxAct screwed up with including stimulus payments. This year, TaxAct couldn't handle a SSA 1099 Box 6 withholding. Turbo Tax whipped right through it. Never been HAPPIER!
Date published: 2023-02-06
Rated 4 out of 5 by
Kklopez from
I feel like it was simpler in past years
I've been using site for 7 years and this year I felt it was a little rougher to navigate then past years
Date published: 2023-02-06
Rated 4 out of 5 by
JIHW from
convenient filing
I found this relatively easy to complete. I did have trouble with the Captcha while filing. I had to change web browsers to complete.
Date published: 2023-02-06
Rated 3 out of 5 by
2022 Schedule A from
Confusing
Very confusing doing the deductions i.e. fed schedule a. When I was done and reviewed my taxes everything was in there twice. I had to go back and redo by deleting all of the double entries. Had you shown me an actual schedule a instead of asking confusing repeated questions this would have saved me a great deal of time.
Date published: 2023-02-06
Rated 5 out of 5 by
Mimi Heathen from
Another Successful Year
I have used this for many years and it always does the job!
Date published: 2023-02-06
Rated 5 out of 5 by
matt423 from
great
Very easy to use. We've used TurboTax for years and just got married this year. We were worried it would be more difficult filing married but it was actually easier!
Date published: 2023-02-06
Rated 5 out of 5 by
EsJay11 from
Great experience every year!
I've been using Turbotax for the last decade and still love and appreciate their platform! Very easy to navigate and get a quick and attentive answer if I happen to get stuck.
Date published: 2023-02-06
Rated 5 out of 5 by
Nikki4545 from
Nikki
Great Experience it always is Had no issues with my expert help and it was very easy
Date published: 2023-02-06
Rated 5 out of 5 by
enice330 from
Great
Its good, and very easy to us. step by step option gives you the opportunity to learn what return you will be getting
Date published: 2023-02-06
Rated 5 out of 5 by
DeeCee14 from
Turbo tax
Good experience this year with Turbo tax except that they charge you for paying for the program from your returns.
All TurboTax® Offerings Reviews - Page 11831
Date published: 2023-02-06