TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from ALRIGHT! I have used TaxAct for 9+ years. Last year, TaxAct screwed up with including stimulus payments. This year, TaxAct couldn't handle a SSA 1099 Box 6 withholding. Turbo Tax whipped right through it. Never been HAPPIER!
Date published: 2023-02-06
Rated 4 out of 5 by from I feel like it was simpler in past years I've been using site for 7 years and this year I felt it was a little rougher to navigate then past years
Date published: 2023-02-06
Rated 4 out of 5 by from convenient filing I found this relatively easy to complete. I did have trouble with the Captcha while filing. I had to change web browsers to complete.
Date published: 2023-02-06
Rated 3 out of 5 by from Confusing Very confusing doing the deductions i.e. fed schedule a. When I was done and reviewed my taxes everything was in there twice. I had to go back and redo by deleting all of the double entries. Had you shown me an actual schedule a instead of asking confusing repeated questions this would have saved me a great deal of time.
Date published: 2023-02-06
Rated 5 out of 5 by from Another Successful Year I have used this for many years and it always does the job!
Date published: 2023-02-06
Rated 5 out of 5 by from great Very easy to use. We've used TurboTax for years and just got married this year. We were worried it would be more difficult filing married but it was actually easier!
Date published: 2023-02-06
Rated 5 out of 5 by from Great experience every year! I've been using Turbotax for the last decade and still love and appreciate their platform! Very easy to navigate and get a quick and attentive answer if I happen to get stuck.
Date published: 2023-02-06
Rated 5 out of 5 by from Nikki Great Experience it always is Had no issues with my expert help and it was very easy
Date published: 2023-02-06
Rated 5 out of 5 by from Great Its good, and very easy to us. step by step option gives you the opportunity to learn what return you will be getting
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax Good experience this year with Turbo tax except that they charge you for paying for the program from your returns.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11831
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ALRIGHT! I have used TaxAct for 9+ years. Last year, TaxAct screwed up with including stimulus payments. This year, TaxAct couldn't handle a SSA 1099 Box 6 withholding. Turbo Tax whipped right through it. Never been HAPPIER!
Date published: 2023-02-06
Rated 4 out of 5 by from I feel like it was simpler in past years I've been using site for 7 years and this year I felt it was a little rougher to navigate then past years
Date published: 2023-02-06
Rated 4 out of 5 by from convenient filing I found this relatively easy to complete. I did have trouble with the Captcha while filing. I had to change web browsers to complete.
Date published: 2023-02-06
Rated 3 out of 5 by from Confusing Very confusing doing the deductions i.e. fed schedule a. When I was done and reviewed my taxes everything was in there twice. I had to go back and redo by deleting all of the double entries. Had you shown me an actual schedule a instead of asking confusing repeated questions this would have saved me a great deal of time.
Date published: 2023-02-06
Rated 5 out of 5 by from Another Successful Year I have used this for many years and it always does the job!
Date published: 2023-02-06
Rated 5 out of 5 by from great Very easy to use. We've used TurboTax for years and just got married this year. We were worried it would be more difficult filing married but it was actually easier!
Date published: 2023-02-06
Rated 5 out of 5 by from Great experience every year! I've been using Turbotax for the last decade and still love and appreciate their platform! Very easy to navigate and get a quick and attentive answer if I happen to get stuck.
Date published: 2023-02-06
Rated 5 out of 5 by from Nikki Great Experience it always is Had no issues with my expert help and it was very easy
Date published: 2023-02-06
Rated 5 out of 5 by from Great Its good, and very easy to us. step by step option gives you the opportunity to learn what return you will be getting
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo tax Good experience this year with Turbo tax except that they charge you for paying for the program from your returns.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11831