TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Not Completely free for military the live or basic is not free for military and you will have to pay. also had a 70 min wait time for customer live service.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome!!! This was my first experience with turbotax so it took me a while. But, it was super easy and well worth it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax It would not let you go to the link that lets you find other affordable methods to receive your refund
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to follow along, love the tracking tool! Love the tracking tool, the application is easy to use and follow along. The only issue I had was when I tried made a mistake, I had to go through the process again to delete the entry to remove the form. Otherwise, I really thought it was going to be worse but am surprised on how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TT Premier for 8 years now and the experience keeps getting better. Keep up the great work Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Using Turbo Tax I had a lot of changes this year and I loved the way I was walked through the different areas in which I could save on my DoorDash and Insta Cart wages
Date published: 2023-04-18
Rated 2 out of 5 by from Still gritting my teeth every April I don't love TurboTax. Doing my taxes is just as long, difficult and frustrating. There are times when TurboTax asks me the same questions over and over and over again. And there are deductions I have to search our and find on my own. TurboTax does not walk me through all of them.
Date published: 2023-04-18
Rated 1 out of 5 by from Difficult and not user friendly for Self-employeed System was difficult and not easy to use. Multiple times the system would give errors but wouldnt explain how to correct.
Date published: 2023-04-18
Rated 1 out of 5 by from Site had issues when it was time to print After spending over 2 hours going through everything when it got to printing the site kept saying it was having issues and should be fixed in a few minutes. After almost an hour of clicking print every few minutes I gave up an said the hell with it. I tried calling to talk to a live person to make sure I can get back on and print later, but getting past the automated system to a live person was a complete waste of time. I wont be using this service next year after dealing with the issues I ran into this evening.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great. Been using Turbo Tax for several years now. Very easy to use.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not Completely free for military the live or basic is not free for military and you will have to pay. also had a 70 min wait time for customer live service.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome!!! This was my first experience with turbotax so it took me a while. But, it was super easy and well worth it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax It would not let you go to the link that lets you find other affordable methods to receive your refund
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to follow along, love the tracking tool! Love the tracking tool, the application is easy to use and follow along. The only issue I had was when I tried made a mistake, I had to go through the process again to delete the entry to remove the form. Otherwise, I really thought it was going to be worse but am surprised on how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TT Premier for 8 years now and the experience keeps getting better. Keep up the great work Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Using Turbo Tax I had a lot of changes this year and I loved the way I was walked through the different areas in which I could save on my DoorDash and Insta Cart wages
Date published: 2023-04-18
Rated 2 out of 5 by from Still gritting my teeth every April I don't love TurboTax. Doing my taxes is just as long, difficult and frustrating. There are times when TurboTax asks me the same questions over and over and over again. And there are deductions I have to search our and find on my own. TurboTax does not walk me through all of them.
Date published: 2023-04-18
Rated 1 out of 5 by from Difficult and not user friendly for Self-employeed System was difficult and not easy to use. Multiple times the system would give errors but wouldnt explain how to correct.
Date published: 2023-04-18
Rated 1 out of 5 by from Site had issues when it was time to print After spending over 2 hours going through everything when it got to printing the site kept saying it was having issues and should be fixed in a few minutes. After almost an hour of clicking print every few minutes I gave up an said the hell with it. I tried calling to talk to a live person to make sure I can get back on and print later, but getting past the automated system to a live person was a complete waste of time. I wont be using this service next year after dealing with the issues I ran into this evening.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great. Been using Turbo Tax for several years now. Very easy to use.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1184