TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent Support ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Great but Charges Too Much I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by from easy for first ime user Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by from Been using for 20+ years I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by from Great experience Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
Rated 5 out of 5 by from Seemed Easy Enough - Easy Peasy - It seems like they want to offer the opportunity for them to do everything for you, but really if you are organized, it's not too bad - and it's worth doing the work to know the rules
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo tax is good They took out an extra 39$ to make 78$ instead of just 58$. Then said I saved 20$. I don't think so. 🤨
Date published: 2023-02-19
Rated 1 out of 5 by from TurboTax is Crooked I didn't want to use and be charged for Premium this year. It wasn't necessary due to my tax situation this year. I followed the instructions to start over but it kept defaulting to Premium. They make it easy to upgrade but don't make it possible to use a lesser priced product once you have already used the higher one the year before. I am very unhappy with TurboTax and will not use this product next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is extremely easy to use. Thanks Turbo Tax is extremely easy to use and I recommend it to everyone I talk to. I thank Turbo Tax every year. They take the headache out of doing taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from rate turbo tax felt confident my return was accurate WILL USE AGAIN NEXT YEAR
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Support ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Great but Charges Too Much I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by from easy for first ime user Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by from Been using for 20+ years I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by from Great experience Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
Rated 5 out of 5 by from Seemed Easy Enough - Easy Peasy - It seems like they want to offer the opportunity for them to do everything for you, but really if you are organized, it's not too bad - and it's worth doing the work to know the rules
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo tax is good They took out an extra 39$ to make 78$ instead of just 58$. Then said I saved 20$. I don't think so. 🤨
Date published: 2023-02-19
Rated 1 out of 5 by from TurboTax is Crooked I didn't want to use and be charged for Premium this year. It wasn't necessary due to my tax situation this year. I followed the instructions to start over but it kept defaulting to Premium. They make it easy to upgrade but don't make it possible to use a lesser priced product once you have already used the higher one the year before. I am very unhappy with TurboTax and will not use this product next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is extremely easy to use. Thanks Turbo Tax is extremely easy to use and I recommend it to everyone I talk to. I thank Turbo Tax every year. They take the headache out of doing taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from rate turbo tax felt confident my return was accurate WILL USE AGAIN NEXT YEAR
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11829