TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
DWH322 from
Excellent Support
ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by
SL93 from
Turbo Tax is Great but Charges Too Much
I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by
gofer123 from
easy for first ime user
Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by
cakegirl85 from
Been using for 20+ years
I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by
MegFron from
Great experience
Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
Rated 5 out of 5 by
jsluedtke from
Seemed Easy Enough -
Easy Peasy - It seems like they want to offer the opportunity for them to do everything for you, but really if you are organized, it's not too bad - and it's worth doing the work to know the rules
Date published: 2023-02-19
Rated 4 out of 5 by
MsDement907 from
Turbo tax is good
They took out an extra 39$ to make 78$ instead of just 58$. Then said I saved 20$. I don't think so. 🤨
Date published: 2023-02-19
Rated 1 out of 5 by
CandJSmith from
TurboTax is Crooked
I didn't want to use and be charged for Premium this year. It wasn't necessary due to my tax situation this year. I followed the instructions to start over but it kept defaulting to Premium. They make it easy to upgrade but don't make it possible to use a lesser priced product once you have already used the higher one the year before. I am very unhappy with TurboTax and will not use this product next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Old Man Bob from
Turbo Tax is extremely easy to use. Thanks
Turbo Tax is extremely easy to use and I recommend it to everyone I talk to. I thank Turbo Tax every year. They take the headache out of doing taxes.
Date published: 2023-02-19
Rated 5 out of 5 by
ENGINEMAN55 from
rate turbo tax
felt confident my return was accurate WILL USE AGAIN NEXT YEAR
All TurboTax® Offerings Reviews - Page 11829
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DWH322 from
Excellent Support
ABBAS provided excellent support and worked with us through a complicated process. His patience was outstanding. We definitely would have not been able to figure out the navigation of the program without his expertise.
Date published: 2023-02-19
Rated 4 out of 5 by
SL93 from
Turbo Tax is Great but Charges Too Much
I have filed a few years now with Turbo Tax and they do make it really digestible and easy, but their offers are expensive. While I did benefit from them, I think $177 in fees during a recession is ridiculous given how many people will file with them. It's a helpful monopoly, but a monopoly nonetheless.
Date published: 2023-02-19
Rated 5 out of 5 by
gofer123 from
easy for first ime user
Was easy step by step instructions. I have not done my own taxes in years.
Date published: 2023-02-19
Rated 4 out of 5 by
cakegirl85 from
Been using for 20+ years
I have been using turbotax for over 20 years and I'm getting irritated with all the fees they want to tack on that you have to be careful to uncheck. I took off a star for that. Overall, it's pretty simple to use though we can no longer use the free edition due to the complexity of our taxes. TurboTax, stop asking if I want to add Max for more $$ at every turn. Stop tacking on fees for everything at the end.
Date published: 2023-02-19
Rated 5 out of 5 by
MegFron from
Great experience
Very quick and easy! So glad I decided to use TurboTax the past couple of years
Date published: 2023-02-19
Rated 5 out of 5 by
jsluedtke from
Seemed Easy Enough -
Easy Peasy - It seems like they want to offer the opportunity for them to do everything for you, but really if you are organized, it's not too bad - and it's worth doing the work to know the rules
Date published: 2023-02-19
Rated 4 out of 5 by
MsDement907 from
Turbo tax is good
They took out an extra 39$ to make 78$ instead of just 58$. Then said I saved 20$. I don't think so. 🤨
Date published: 2023-02-19
Rated 1 out of 5 by
CandJSmith from
TurboTax is Crooked
I didn't want to use and be charged for Premium this year. It wasn't necessary due to my tax situation this year. I followed the instructions to start over but it kept defaulting to Premium. They make it easy to upgrade but don't make it possible to use a lesser priced product once you have already used the higher one the year before. I am very unhappy with TurboTax and will not use this product next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Old Man Bob from
Turbo Tax is extremely easy to use. Thanks
Turbo Tax is extremely easy to use and I recommend it to everyone I talk to. I thank Turbo Tax every year. They take the headache out of doing taxes.
Date published: 2023-02-19
Rated 5 out of 5 by
ENGINEMAN55 from
rate turbo tax
felt confident my return was accurate WILL USE AGAIN NEXT YEAR
All TurboTax® Offerings Reviews - Page 11829
Date published: 2023-02-19