TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick and Easy I've been using Turbo Tax for 8 years. It's user friendly and easy to understand as it steps you through the various sections by asking you questions. The ability to load import your tax documents is also very helpful. Less paperwork to manage.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Very convenient and helpful. I would recommend to everyone/
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is is my personal on demand tax preparer I've used TurboTax for years, and have recommended it to friends and family (and persuaded many of them to use it). Tax law gets more disorganized and complex every year. Counterintuitively, the TurboTax online interface and service gets better looking AND easier to use every year!!! It's the TurboTax paradox, and I love it!
Date published: 2021-03-03
Rated 2 out of 5 by from This was a little frustrating I have used TurboTax for years. This year, the 1st time thru, TurboTax wouldn't let me efile, due to "Our records indicate that you are not entitled to efile one or more formsets." I looked all over for a solution. After several nights of trying and resigning myself to having to mail my taxes, I looked one more time into the help option. I finally found a hint to delete my state taxes and do them again. I was wondering why TurboTax hadn't charged me for my tax return. After I did that, I was good to go. Not very happy that it took almost a week to file my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from my filing was easy it was easy to file didn't need a life person my tax was not complex
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to navigate I have used other free services in the past and TurboTax the easiest and most helpful platform. I will for sure be using it moving forward!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome Great product couldn't be happier. I'm in love with you
Date published: 2021-03-03
Rated 5 out of 5 by from Love Using Turbo Tax I look forward to doing my taxes...the process is quick and painless!
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND I LOVE THAT SO EASY AND I LOVE THAT THEY WALK YOU THRU EVERYTHING
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Live Expert support was great! I had questions on how to import 1099 tax form information from inactive account. TurboTax Live Experts ( 3 calls with different questions ) were outstanding to speak to. Knowledgeable and very helpful to get my issue resolved. Thanks!!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 11824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy I've been using Turbo Tax for 8 years. It's user friendly and easy to understand as it steps you through the various sections by asking you questions. The ability to load import your tax documents is also very helpful. Less paperwork to manage.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Very convenient and helpful. I would recommend to everyone/
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is is my personal on demand tax preparer I've used TurboTax for years, and have recommended it to friends and family (and persuaded many of them to use it). Tax law gets more disorganized and complex every year. Counterintuitively, the TurboTax online interface and service gets better looking AND easier to use every year!!! It's the TurboTax paradox, and I love it!
Date published: 2021-03-03
Rated 2 out of 5 by from This was a little frustrating I have used TurboTax for years. This year, the 1st time thru, TurboTax wouldn't let me efile, due to "Our records indicate that you are not entitled to efile one or more formsets." I looked all over for a solution. After several nights of trying and resigning myself to having to mail my taxes, I looked one more time into the help option. I finally found a hint to delete my state taxes and do them again. I was wondering why TurboTax hadn't charged me for my tax return. After I did that, I was good to go. Not very happy that it took almost a week to file my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from my filing was easy it was easy to file didn't need a life person my tax was not complex
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to navigate I have used other free services in the past and TurboTax the easiest and most helpful platform. I will for sure be using it moving forward!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome Great product couldn't be happier. I'm in love with you
Date published: 2021-03-03
Rated 5 out of 5 by from Love Using Turbo Tax I look forward to doing my taxes...the process is quick and painless!
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND I LOVE THAT SO EASY AND I LOVE THAT THEY WALK YOU THRU EVERYTHING
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Live Expert support was great! I had questions on how to import 1099 tax form information from inactive account. TurboTax Live Experts ( 3 calls with different questions ) were outstanding to speak to. Knowledgeable and very helpful to get my issue resolved. Thanks!!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 11824