TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from it's becoming more costly than it's worth After waiting for several minutes to connect, then every time I typed something in it told me unavailable at this time, after several more minutes I finally was able to get someone. Who would ask was this helpful before she even answered the questions I asked
Date published: 2023-01-26
Rated 5 out of 5 by from Easy to use. Excellent service. Very helpful with all my questions . The agent walked me through each tough spot. I am grateful for TurboTax.
Date published: 2023-01-26
Rated 3 out of 5 by from Mostly Great, but New York 1099-R Problem Remains NY State returns can't be e-filed because of an unresolved situation related to Boxes 14 and 16 on the 1099-R. This problem has existed for at least three years, which is inexcusable.
Date published: 2023-01-26
Rated 5 out of 5 by from Makes my life easy! Talked to 2 different people who answered my questions easily. Very nice and kind.
Date published: 2023-01-26
Rated 5 out of 5 by from never had a problem turbo tax is always quick and easy to use. i will continue to use over the years to come.
Date published: 2023-01-26
Rated 1 out of 5 by from Horrible system I keep getting both state and federal rejected and it doesent make sense why
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax Makes Filing Easy Because TurboTax covers everything in layman's terms, filing taxes has gone from several days of stress and anxiety to a couple of hours of focus. Each year, I learn a tip or trick to keeping my records neat and organized throughout the year to ensure I'm ready as soon as the tax season starts. That's a big help for a small business just starting out. I really appreciate the end-user friendly approach and the fact that TurboTax experts are always just a call or email away.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy , simple , fast !! Very quick and easy …………………………………………………………..!!!!!!!!
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is comprehensive easy to use and covered everyting i knew and did not know about
Date published: 2023-01-26
Rated 5 out of 5 by from Amazing Service Overall Outstanding service! I've been using Turbo Tax since 2007 since then I've been getting amazing service.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from it's becoming more costly than it's worth After waiting for several minutes to connect, then every time I typed something in it told me unavailable at this time, after several more minutes I finally was able to get someone. Who would ask was this helpful before she even answered the questions I asked
Date published: 2023-01-26
Rated 5 out of 5 by from Easy to use. Excellent service. Very helpful with all my questions . The agent walked me through each tough spot. I am grateful for TurboTax.
Date published: 2023-01-26
Rated 3 out of 5 by from Mostly Great, but New York 1099-R Problem Remains NY State returns can't be e-filed because of an unresolved situation related to Boxes 14 and 16 on the 1099-R. This problem has existed for at least three years, which is inexcusable.
Date published: 2023-01-26
Rated 5 out of 5 by from Makes my life easy! Talked to 2 different people who answered my questions easily. Very nice and kind.
Date published: 2023-01-26
Rated 5 out of 5 by from never had a problem turbo tax is always quick and easy to use. i will continue to use over the years to come.
Date published: 2023-01-26
Rated 1 out of 5 by from Horrible system I keep getting both state and federal rejected and it doesent make sense why
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax Makes Filing Easy Because TurboTax covers everything in layman's terms, filing taxes has gone from several days of stress and anxiety to a couple of hours of focus. Each year, I learn a tip or trick to keeping my records neat and organized throughout the year to ensure I'm ready as soon as the tax season starts. That's a big help for a small business just starting out. I really appreciate the end-user friendly approach and the fact that TurboTax experts are always just a call or email away.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy , simple , fast !! Very quick and easy …………………………………………………………..!!!!!!!!
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is comprehensive easy to use and covered everyting i knew and did not know about
Date published: 2023-01-26
Rated 5 out of 5 by from Amazing Service Overall Outstanding service! I've been using Turbo Tax since 2007 since then I've been getting amazing service.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1183