TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Ira23 from
I love Turbotax
Have filed taxes through Turbotax for many years. Convenient, online tool. A lot of explanations are helpful. Thank you for this great tool where we can file our taxes from home and not going to other organizations.
Date published: 2023-02-19
Rated 4 out of 5 by
Susan Ellen from
Love Turbo Tax!
I've used Turbo Tax for many years - it's thorough and easy.
Date published: 2023-02-19
Rated 5 out of 5 by
JustFiledOnMyOwn from
You CAN do your own taxes
Taxes scare me every year...lots of forms, reading, numbers...scary stuff that I don't want to make a mistake on! In previous years, I've used the full service, but I couldn't afford that this year. I used the live assist so I could still ask questions when I needed to but did everything on my own. IT WAS AWESOME! I was so proud to file and know I did it (mostly) on my own, which saved some valuable money, but I also had the confidence to know it was all done correctly. Thanks, TurboTax! This was an empowering experience.
Date published: 2023-02-19
Rated 5 out of 5 by
NikkinMisty from
Quick and easy
It was quick and easy file and I definitely would recommend this to anyone filing for their taxes!
Date published: 2023-02-19
Rated 1 out of 5 by
Dale77876 from
Terrible customer service experience
Related to Reject Code F8960-019-04. First 2 times I contacted TurboTax for assistance not only did customer service not have a solution, they actually gave me incorrect information, possibly intentionally mislead me and was very confusing. Third call to customer service was ok. I’ve used turbo tax for several years and am very disappointed. I will not be a returning customer.
Date published: 2023-02-19
Rated 5 out of 5 by
Momo9595 from
Super easy and helpful
Very helpful. Super easy to use. I love that you can just take a picture of your tax forms with your phone using a QR code.
Date published: 2023-02-19
Rated 5 out of 5 by
Katiemarieee from
👍
I recommend asking for help when needed it wasn't easy to complete.
Date published: 2023-02-19
Rated 2 out of 5 by
O H IO from
Turbo Tax Is Not The Same
I am so disappointed this year in Turbo Tax. It was so hard to work with. I have used Turbo Tax for 20 years and have never experienced this much difficulty. Please change back to an easier format. I will look into other tax programs next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Tim Dunham from
Great Service
Quick and easy, I have done it for years with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by
Sjroach from
Great
Good service I appreciate turbo tax they saved me a few bucks lol
All TurboTax® Offerings Reviews - Page 11810
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ira23 from
I love Turbotax
Have filed taxes through Turbotax for many years. Convenient, online tool. A lot of explanations are helpful. Thank you for this great tool where we can file our taxes from home and not going to other organizations.
Date published: 2023-02-19
Rated 4 out of 5 by
Susan Ellen from
Love Turbo Tax!
I've used Turbo Tax for many years - it's thorough and easy.
Date published: 2023-02-19
Rated 5 out of 5 by
JustFiledOnMyOwn from
You CAN do your own taxes
Taxes scare me every year...lots of forms, reading, numbers...scary stuff that I don't want to make a mistake on! In previous years, I've used the full service, but I couldn't afford that this year. I used the live assist so I could still ask questions when I needed to but did everything on my own. IT WAS AWESOME! I was so proud to file and know I did it (mostly) on my own, which saved some valuable money, but I also had the confidence to know it was all done correctly. Thanks, TurboTax! This was an empowering experience.
Date published: 2023-02-19
Rated 5 out of 5 by
NikkinMisty from
Quick and easy
It was quick and easy file and I definitely would recommend this to anyone filing for their taxes!
Date published: 2023-02-19
Rated 1 out of 5 by
Dale77876 from
Terrible customer service experience
Related to Reject Code F8960-019-04. First 2 times I contacted TurboTax for assistance not only did customer service not have a solution, they actually gave me incorrect information, possibly intentionally mislead me and was very confusing. Third call to customer service was ok. I’ve used turbo tax for several years and am very disappointed. I will not be a returning customer.
Date published: 2023-02-19
Rated 5 out of 5 by
Momo9595 from
Super easy and helpful
Very helpful. Super easy to use. I love that you can just take a picture of your tax forms with your phone using a QR code.
Date published: 2023-02-19
Rated 5 out of 5 by
Katiemarieee from
👍
I recommend asking for help when needed it wasn't easy to complete.
Date published: 2023-02-19
Rated 2 out of 5 by
O H IO from
Turbo Tax Is Not The Same
I am so disappointed this year in Turbo Tax. It was so hard to work with. I have used Turbo Tax for 20 years and have never experienced this much difficulty. Please change back to an easier format. I will look into other tax programs next year.
Date published: 2023-02-19
Rated 5 out of 5 by
Tim Dunham from
Great Service
Quick and easy, I have done it for years with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by
Sjroach from
Great
Good service I appreciate turbo tax they saved me a few bucks lol
All TurboTax® Offerings Reviews - Page 11810
Date published: 2023-02-19