TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Escellent I have used Turbo Tax for years and never an issue.
Date published: 2023-02-20
Rated 1 out of 5 by from CONSTANT manipulative messages Emails constantly telling you to get started even when it KNOWs you're waiting on forms. Moving the mouse to the browser tabs pops up a "please don't leave" message when you're just looking for information it is asking for. Keeps begging for upsells, and offering fake discounts (fake as in you're paying the regular price - the "actual value" numbers are just bigger ones they make up). Definitely going somewhere else next time. Oh and even though I owed it kept trying to talk me into giving my information to credit karma so they can make more money sending me loan offers in order to "speed up my refund". It even defaulted me to the usurious $45 convenience fee of "pay TT out of my refund" option even though I'm not getting a refund.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is a great product and easy to use. I like being able to download the software as soon as I have paid for it to continue to install it and then use it right away.
Date published: 2023-02-20
Rated 5 out of 5 by from its rated it was good, if you want a review next time just let me ratre it with starts and not be required to write things.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax review It was very helpful and easy to navigate. I would recommend turbotax any time to complete the filing process. Thanks!
Date published: 2023-02-20
Rated 4 out of 5 by from Improving Product Worth Using Taxes to me is taking random artifacts from throughout the year and figuring out what boxes they pertain to in the tax world. Turbotax is getting better at displaying information about the artifact that triggers the user to the complete the appropriate steps in the software that create complete and accurate taxes.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use Easy and simple, I'd rather do my taxes at home, and the app is set up in a way that's easy to understand
Date published: 2023-02-20
Rated 5 out of 5 by from Completed taxes quickly I like W2 importing. Everything was smooth and taxes are submitted.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax Relatively easy to use. Life assistance was quick and easy to schedule. Reviewer was able to resolve my issues.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax makes it easy to complete your taxes Turbo Tax software makes it easy to start your taxes by importing previous tax year info to populate a large percent of the data as well as providing a glimpse into what you had in each category that year. I also love the review for errors but it could direct you closer to the issue that needs correction. We use it every year.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Escellent I have used Turbo Tax for years and never an issue.
Date published: 2023-02-20
Rated 1 out of 5 by from CONSTANT manipulative messages Emails constantly telling you to get started even when it KNOWs you're waiting on forms. Moving the mouse to the browser tabs pops up a "please don't leave" message when you're just looking for information it is asking for. Keeps begging for upsells, and offering fake discounts (fake as in you're paying the regular price - the "actual value" numbers are just bigger ones they make up). Definitely going somewhere else next time. Oh and even though I owed it kept trying to talk me into giving my information to credit karma so they can make more money sending me loan offers in order to "speed up my refund". It even defaulted me to the usurious $45 convenience fee of "pay TT out of my refund" option even though I'm not getting a refund.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is a great product and easy to use. I like being able to download the software as soon as I have paid for it to continue to install it and then use it right away.
Date published: 2023-02-20
Rated 5 out of 5 by from its rated it was good, if you want a review next time just let me ratre it with starts and not be required to write things.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax review It was very helpful and easy to navigate. I would recommend turbotax any time to complete the filing process. Thanks!
Date published: 2023-02-20
Rated 4 out of 5 by from Improving Product Worth Using Taxes to me is taking random artifacts from throughout the year and figuring out what boxes they pertain to in the tax world. Turbotax is getting better at displaying information about the artifact that triggers the user to the complete the appropriate steps in the software that create complete and accurate taxes.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use Easy and simple, I'd rather do my taxes at home, and the app is set up in a way that's easy to understand
Date published: 2023-02-20
Rated 5 out of 5 by from Completed taxes quickly I like W2 importing. Everything was smooth and taxes are submitted.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax Relatively easy to use. Life assistance was quick and easy to schedule. Reviewer was able to resolve my issues.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax makes it easy to complete your taxes Turbo Tax software makes it easy to start your taxes by importing previous tax year info to populate a large percent of the data as well as providing a glimpse into what you had in each category that year. I also love the review for errors but it could direct you closer to the issue that needs correction. We use it every year.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11809