TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great service I've been using turbotax for 5+ years now and every year I have no complaints. Super quick, easy, and they always answer any questions I have. Also, very transparent about any fees or charges they will take for their services.
Date published: 2021-02-18
Rated 2 out of 5 by from Intuit Internal Software Error California state income tax return was rejected because of Intuit had an internal software error that incorrectly processes returns for non residents of the state. They patched it after the fact.
Date published: 2021-02-18
Rated 2 out of 5 by from Hidden Fees There was NO reference of additional fees if you choose to have your fees deducted from your refund. Had I known I would have paid upfront. $40 is obscene to charge.
Date published: 2021-02-18
Rated 5 out of 5 by from Love it. It makes filing taxes easier. I think this is the best software. You can get help if you need it. Fast and easy.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax us the best! Super easy and quick! I have been using TurboTax for the last 10 years. Love it.
Date published: 2021-02-18
Rated 5 out of 5 by from Super Easy Had withholding from two states this year and and thought that was really going to complicate the process, but TurboTax made it easy.
Date published: 2021-02-18
Rated 1 out of 5 by from Cannot save file, therefore cannot e-file Lots of glitches in this year - waste of money.Turbo tax will not save the file, so you cannot e-file if it will not save the file. Useless trying to find an answer or response to this problem.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome fast service I spent days trying to fix it my customer service agent corrected it within 5 minutes. HAPPY CAMPER
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great! Easy to go thru; ask questions and is given answers; Quick and easy filing;
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax Is Great The process was super easy and clear, but the only thing I don't understand is why my state tax submission was rejected and I had to redo it? They helped me fix it though, so I can't be too mad at them!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service I've been using turbotax for 5+ years now and every year I have no complaints. Super quick, easy, and they always answer any questions I have. Also, very transparent about any fees or charges they will take for their services.
Date published: 2021-02-18
Rated 2 out of 5 by from Intuit Internal Software Error California state income tax return was rejected because of Intuit had an internal software error that incorrectly processes returns for non residents of the state. They patched it after the fact.
Date published: 2021-02-18
Rated 2 out of 5 by from Hidden Fees There was NO reference of additional fees if you choose to have your fees deducted from your refund. Had I known I would have paid upfront. $40 is obscene to charge.
Date published: 2021-02-18
Rated 5 out of 5 by from Love it. It makes filing taxes easier. I think this is the best software. You can get help if you need it. Fast and easy.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax us the best! Super easy and quick! I have been using TurboTax for the last 10 years. Love it.
Date published: 2021-02-18
Rated 5 out of 5 by from Super Easy Had withholding from two states this year and and thought that was really going to complicate the process, but TurboTax made it easy.
Date published: 2021-02-18
Rated 1 out of 5 by from Cannot save file, therefore cannot e-file Lots of glitches in this year - waste of money.Turbo tax will not save the file, so you cannot e-file if it will not save the file. Useless trying to find an answer or response to this problem.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome fast service I spent days trying to fix it my customer service agent corrected it within 5 minutes. HAPPY CAMPER
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great! Easy to go thru; ask questions and is given answers; Quick and easy filing;
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax Is Great The process was super easy and clear, but the only thing I don't understand is why my state tax submission was rejected and I had to redo it? They helped me fix it though, so I can't be too mad at them!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11806