TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is awsome! Turbotax is awsome!Turbotax is awsome!Turbotax is awsome!
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax was good but there was an issue Program auto populated state where I reside from my zipcode... this was incorrect (my zipcode is 27519 which is in NC but IDed as ID)... I couldn't change this which caused an efiling error - so I had to print / mail the taxes... disappointing.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as always I have used TurboTax in the past, but changed to a CPA when I started to file with deductions. This year I decided to try it again due to the pandemic and was pleased to find I could use my deductions with no problem (although I got a larger refund filing standard deductions.) Entering my information was easy and start forward and took about an hour. The cost was about $40 less than my CPA , not using the MAX extra. All and all, I didn't have to leave the house.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo is Always great, I have no complaint
Date published: 2021-02-19
Rated 1 out of 5 by from It has always been good This year I mistakenly used the internet version. When I spoke to the company they would not assist me with switching over to the downloaded version which I've used for prior years. Now I'm stuck.. And the State of Calif rejected my return due to a problem with their software... Perhaps the company no longer cares about their subscribers...
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Turbotax is awesome, I love the personal contact and step by step assistance
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo tax turbo tax is not as reliable as it use to be. I have gone the the same process over and over
Date published: 2021-02-19
Rated 5 out of 5 by from Love TurboTax! I’ve been using TurboTax for over six years consistently and look forward to it every year. Couldn’t be easier! The past two years I’ve done it over my phone because I didn’t have access to a computer.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax convenient, time saving & user friendly I have used Turbo Tax for many years when filing my taxes. Very user friendly, informative with online help and I took advantage of the MAX benefit and have already had some possible susceptible fraud corrections needed brought to my attention. Wow peace of mind!
Date published: 2021-02-19
Rated 3 out of 5 by from Very pleased with Turbo Tax Easy to understand, and easy to use. Answers all of my questions along the way.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11805
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awsome! Turbotax is awsome!Turbotax is awsome!Turbotax is awsome!
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax was good but there was an issue Program auto populated state where I reside from my zipcode... this was incorrect (my zipcode is 27519 which is in NC but IDed as ID)... I couldn't change this which caused an efiling error - so I had to print / mail the taxes... disappointing.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as always I have used TurboTax in the past, but changed to a CPA when I started to file with deductions. This year I decided to try it again due to the pandemic and was pleased to find I could use my deductions with no problem (although I got a larger refund filing standard deductions.) Entering my information was easy and start forward and took about an hour. The cost was about $40 less than my CPA , not using the MAX extra. All and all, I didn't have to leave the house.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo is Always great, I have no complaint
Date published: 2021-02-19
Rated 1 out of 5 by from It has always been good This year I mistakenly used the internet version. When I spoke to the company they would not assist me with switching over to the downloaded version which I've used for prior years. Now I'm stuck.. And the State of Calif rejected my return due to a problem with their software... Perhaps the company no longer cares about their subscribers...
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Turbotax is awesome, I love the personal contact and step by step assistance
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo tax turbo tax is not as reliable as it use to be. I have gone the the same process over and over
Date published: 2021-02-19
Rated 5 out of 5 by from Love TurboTax! I’ve been using TurboTax for over six years consistently and look forward to it every year. Couldn’t be easier! The past two years I’ve done it over my phone because I didn’t have access to a computer.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax convenient, time saving & user friendly I have used Turbo Tax for many years when filing my taxes. Very user friendly, informative with online help and I took advantage of the MAX benefit and have already had some possible susceptible fraud corrections needed brought to my attention. Wow peace of mind!
Date published: 2021-02-19
Rated 3 out of 5 by from Very pleased with Turbo Tax Easy to understand, and easy to use. Answers all of my questions along the way.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11805