TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I Love Turbo Tax Easy to use and mine was free, but if you have to pay it is still a good deal.
Date published: 2022-02-16
Rated 4 out of 5 by from Simple to do by yourself I love turbo tax it is very easy to use and provides the best explanations! The step by step directions gives you piece of mind! I Just wish it was easier to remove unwanted fee's. If you change your mind on a package, you should be able to do so with ease.
Date published: 2022-02-16
Rated 1 out of 5 by from Worst experience ever Terrible/ non-existent search function. Software skips important steps like depreciation, and gets caught in "loops" that force you to try to find the next step. My State on line fee got "lost" and I was with customer service over 30 minutes while they tried to find my information in spite of my providing all relevant information. Also I couldn't enter that I lived in a foreign country...
Date published: 2022-02-16
Rated 3 out of 5 by from For Federal it's ok. Not so much for state The online version lacks many things. You can't designate a third party with the online version. Why???? Also, you have to wait until your done and have paid to review IRS documents. Almost double the work.
Date published: 2022-02-16
Rated 5 out of 5 by from Super Easy to Use User friendly and straight forward. Would recommend to all.
Date published: 2022-02-16
Rated 5 out of 5 by from turboTax is great Catherine did a great job answering my question ,Thanks for your help!
Date published: 2022-02-16
Rated 5 out of 5 by from turbotax is awesome very easy to use , very self explanatory .. im happy with it
Date published: 2022-02-16
Rated 5 out of 5 by from Great software Works well, transition to next entries easy, thanks!
Date published: 2022-02-16
Rated 5 out of 5 by from Unparalleled service Fantastic and quick communication! Was done at my own convenience and was swift.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and quick! TurboTax is so easy to use, I use Snapchat shots to enter my W-2 form
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax Easy to use and mine was free, but if you have to pay it is still a good deal.
Date published: 2022-02-16
Rated 4 out of 5 by from Simple to do by yourself I love turbo tax it is very easy to use and provides the best explanations! The step by step directions gives you piece of mind! I Just wish it was easier to remove unwanted fee's. If you change your mind on a package, you should be able to do so with ease.
Date published: 2022-02-16
Rated 1 out of 5 by from Worst experience ever Terrible/ non-existent search function. Software skips important steps like depreciation, and gets caught in "loops" that force you to try to find the next step. My State on line fee got "lost" and I was with customer service over 30 minutes while they tried to find my information in spite of my providing all relevant information. Also I couldn't enter that I lived in a foreign country...
Date published: 2022-02-16
Rated 3 out of 5 by from For Federal it's ok. Not so much for state The online version lacks many things. You can't designate a third party with the online version. Why???? Also, you have to wait until your done and have paid to review IRS documents. Almost double the work.
Date published: 2022-02-16
Rated 5 out of 5 by from Super Easy to Use User friendly and straight forward. Would recommend to all.
Date published: 2022-02-16
Rated 5 out of 5 by from turboTax is great Catherine did a great job answering my question ,Thanks for your help!
Date published: 2022-02-16
Rated 5 out of 5 by from turbotax is awesome very easy to use , very self explanatory .. im happy with it
Date published: 2022-02-16
Rated 5 out of 5 by from Great software Works well, transition to next entries easy, thanks!
Date published: 2022-02-16
Rated 5 out of 5 by from Unparalleled service Fantastic and quick communication! Was done at my own convenience and was swift.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and quick! TurboTax is so easy to use, I use Snapchat shots to enter my W-2 form
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11801