TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 5 out of 5 by
DukeofEarll from
Took them a while to fux
You had to file an extension because it wasn’t resolved quick enough the 1095 – a form that is. However, today it was taken care of by Monica, who was very good at helping me fix it. Thank you.
Date published: 2023-05-05
Rated 5 out of 5 by
Rose S from
My Go To for Tax Prep
I have used TurboTax for over 10 years and it has never failed me. Ease of use and ability to review all my data is a definite plus!
Date published: 2023-05-05
Rated 5 out of 5 by
boxer61913 from
Always make it simple!
This is my seventh year in a row doing my taxes with TurboTax they've always made it very simple and have been extremely helpful when I needed an actual live representative. Thank you for all your help!
Date published: 2023-05-05
Rated 5 out of 5 by
Gdag2019 from
Trusty turbotax
I trust turbotax to file my taxes every year. It is so simple and makes the filing process a breeze for self employed individuals.
Date published: 2023-05-05
Rated 5 out of 5 by
Hht5312me from
Great
This was super easy! Made filing easy and free! Will use again
Date published: 2023-05-05
Rated 1 out of 5 by
N12l22 from
EXPENSIVE
IT Made me purchase or upgrade because of a retirement payment.
Date published: 2023-05-05
Rated 1 out of 5 by
Mirami from
zero and blank should both be allowed
This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by
KY1962 from
Excellent, but lacks K-1 uploads
excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by
Markd528 from
It’s easy
Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
Rated 5 out of 5 by
truth11111111111144576511 from
Painless
That was less painful than I thought it would be. Thanks
All TurboTax® Offerings Reviews - Page 119
Date published: 2023-05-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DukeofEarll from
Took them a while to fux
You had to file an extension because it wasn’t resolved quick enough the 1095 – a form that is. However, today it was taken care of by Monica, who was very good at helping me fix it. Thank you.
Date published: 2023-05-05
Rated 5 out of 5 by
Rose S from
My Go To for Tax Prep
I have used TurboTax for over 10 years and it has never failed me. Ease of use and ability to review all my data is a definite plus!
Date published: 2023-05-05
Rated 5 out of 5 by
boxer61913 from
Always make it simple!
This is my seventh year in a row doing my taxes with TurboTax they've always made it very simple and have been extremely helpful when I needed an actual live representative. Thank you for all your help!
Date published: 2023-05-05
Rated 5 out of 5 by
Gdag2019 from
Trusty turbotax
I trust turbotax to file my taxes every year. It is so simple and makes the filing process a breeze for self employed individuals.
Date published: 2023-05-05
Rated 5 out of 5 by
Hht5312me from
Great
This was super easy! Made filing easy and free! Will use again
Date published: 2023-05-05
Rated 1 out of 5 by
N12l22 from
EXPENSIVE
IT Made me purchase or upgrade because of a retirement payment.
Date published: 2023-05-05
Rated 1 out of 5 by
Mirami from
zero and blank should both be allowed
This year's experience was terrible. I faced an issue that delayed the filing of my taxes. I have a rental property and kept getting promted to "Fix" rental royalty income that I provided as "0". After many tries and much delay, I figured out that this line should be blank. There was no instructions on how to "Fix" the issue. When I used the chat to request help, it told me I would have to pay an additional fee to talk to someone. This was very frustrating and is making me consider whether I should use Turbo tax again in the future.
Date published: 2023-05-05
Rated 4 out of 5 by
KY1962 from
Excellent, but lacks K-1 uploads
excellent. it improves every year. uploads and links have eliminated manual entries, and hence quick and acuate (for the most part). however, there are still no uploads or links for K-1. so, if you have a few K-1s you will have to spend incredible amount of time to enter data and to cope with numerous errors from federal review/check.
Date published: 2023-05-05
Rated 5 out of 5 by
Markd528 from
It’s easy
Easy to do, clear instructions ,fast, accurate, no hassle
Date published: 2023-05-05
Rated 5 out of 5 by
truth11111111111144576511 from
Painless
That was less painful than I thought it would be. Thanks
All TurboTax® Offerings Reviews - Page 119
Date published: 2023-05-05