TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Chester12 from
TurboTax is turbo fast!
Super easy and fast great for a guy like me who waits to the last second to file!
Date published: 2023-04-18
Rated 5 out of 5 by
BeechPilot from
Once again amazed
Ran into a little glitch with more complicated issues, upgraded and received the most amazing, fast and professional service to complete my return
Date published: 2023-04-18
Rated 3 out of 5 by
RachelG621 from
We'll see how it goes...
I've used TT for the past 4 years. It is the best tax software, hands down, as it walks you through so many scenarios that the competitor software does not. However, I've had to mail my returns in for every one of those 4 years instead of e-filing because our college-aged daughter has also filed and checked the box that someone else can claim her, but Turbo Tax doesn't seem to be able to recognize that. I hope they've fixed that this year, but we will see how it goes....
Date published: 2023-04-18
Rated 5 out of 5 by
breid_sd from
Nice and easy
Turbo tax was nice and easy, although we should no longer have to do taxes like this thanks to Intuit's lobbyists
Date published: 2023-04-18
Rated 5 out of 5 by
Jonebee from
Turbotax is the best!
No matter how complicated the return, its always easy with Turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by
ThreeGN from
Great software with a few challenges
Easy and straightforward software. Connection to investment income has always been spotty; otherwise, I'd give this a 5.
Date published: 2023-04-18
Rated 4 out of 5 by
RogerRoger79 from
Bit of a learning curnve, but it gets the job done
Takes a while to learn, but after using it for over a decade I can knock out my taxes quickly.
Date published: 2023-04-18
Rated 1 out of 5 by
Most unhappy client from
his is the worst version of Turbo Tax that I've ev
This is the absolute version of TurboTax that I've ever used. I won't be purchasing your product in the near future
Date published: 2023-04-18
Rated 1 out of 5 by
www01 from
Not really worth it - just use the free stuff
I mainly purchased this for the LIVE on-demand tax advice. Main issues: - Responses take forever when you are chatting with the expert. Its a lot faster to call in, but the wait times are probably really long (>1 hr) - Wait times for chatting/text with the expert is really long. Sometimes, they just leave you hanging. E.g. you're waiting for the expert to join the chat room endlessly and just give up - "Expert" gives you very basic advice. I.e. advice you can read FOR FREE on Turbotax website. The live help is just them copying and pasting the free advice when you ask a question - "Expert" doesn't give insightful advice. Very basic advice and you have to ask a lot of follow up questions to get interesting tips or answers not found for free on their website
Date published: 2023-04-18
Rated 3 out of 5 by
SuzyandRick from
Simple Return quite experince
Alot more charges for a standard free file. I was charged 232.00 for a simple return. You dont specify until you file. I declined max assist but yet still charged 129.00. I have used you services for years but I feel like its alot of money when I had one simple form, no deductions.
All TurboTax® Offerings Reviews - Page 1180
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chester12 from
TurboTax is turbo fast!
Super easy and fast great for a guy like me who waits to the last second to file!
Date published: 2023-04-18
Rated 5 out of 5 by
BeechPilot from
Once again amazed
Ran into a little glitch with more complicated issues, upgraded and received the most amazing, fast and professional service to complete my return
Date published: 2023-04-18
Rated 3 out of 5 by
RachelG621 from
We'll see how it goes...
I've used TT for the past 4 years. It is the best tax software, hands down, as it walks you through so many scenarios that the competitor software does not. However, I've had to mail my returns in for every one of those 4 years instead of e-filing because our college-aged daughter has also filed and checked the box that someone else can claim her, but Turbo Tax doesn't seem to be able to recognize that. I hope they've fixed that this year, but we will see how it goes....
Date published: 2023-04-18
Rated 5 out of 5 by
breid_sd from
Nice and easy
Turbo tax was nice and easy, although we should no longer have to do taxes like this thanks to Intuit's lobbyists
Date published: 2023-04-18
Rated 5 out of 5 by
Jonebee from
Turbotax is the best!
No matter how complicated the return, its always easy with Turbotax.
Date published: 2023-04-18
Rated 4 out of 5 by
ThreeGN from
Great software with a few challenges
Easy and straightforward software. Connection to investment income has always been spotty; otherwise, I'd give this a 5.
Date published: 2023-04-18
Rated 4 out of 5 by
RogerRoger79 from
Bit of a learning curnve, but it gets the job done
Takes a while to learn, but after using it for over a decade I can knock out my taxes quickly.
Date published: 2023-04-18
Rated 1 out of 5 by
Most unhappy client from
his is the worst version of Turbo Tax that I've ev
This is the absolute version of TurboTax that I've ever used. I won't be purchasing your product in the near future
Date published: 2023-04-18
Rated 1 out of 5 by
www01 from
Not really worth it - just use the free stuff
I mainly purchased this for the LIVE on-demand tax advice. Main issues: - Responses take forever when you are chatting with the expert. Its a lot faster to call in, but the wait times are probably really long (>1 hr) - Wait times for chatting/text with the expert is really long. Sometimes, they just leave you hanging. E.g. you're waiting for the expert to join the chat room endlessly and just give up - "Expert" gives you very basic advice. I.e. advice you can read FOR FREE on Turbotax website. The live help is just them copying and pasting the free advice when you ask a question - "Expert" doesn't give insightful advice. Very basic advice and you have to ask a lot of follow up questions to get interesting tips or answers not found for free on their website
Date published: 2023-04-18
Rated 3 out of 5 by
SuzyandRick from
Simple Return quite experince
Alot more charges for a standard free file. I was charged 232.00 for a simple return. You dont specify until you file. I declined max assist but yet still charged 129.00. I have used you services for years but I feel like its alot of money when I had one simple form, no deductions.
All TurboTax® Offerings Reviews - Page 1180
Date published: 2023-04-18