TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Fast, lots of help through out. Answered all my questions
Date published: 2022-03-17
Rated 5 out of 5 by from thank you so easy and fast everything helped me through each step
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax is Deceptive in Pricing TurboTax is good for finding refunds, but deceptive in pricing. We had to restart our taxes three times to find the appropriate rate and even when we found the appropriate rate, it was $10 more than TurboTax lists online.
Date published: 2022-03-17
Rated 1 out of 5 by from Good software with a big catch... ADS! Turbo Tax has been my go-to software for tax prep for the past 7 years, but this year may be my last. With the launch of their "Premier Live" service, it felt like every step you took in prepping your return you were bombarded with ads that can sometimes be tricky to figure out how not to continue with the expensive service. I accidentally clicked the wrong button halfway through on one of these ads and did not realize until I got all the way to the end and was shocked by the nearly $300 total for the preparation. Even though I did not use any of the "features" in the premier live service, there was no way to decline the service and had to start over which saved me almost $200. To add insult to injury, I had to endure all of the same ads for the service again. Uggh!
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax delux i did not want the deluxe version, it would not let me cancel.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax live is amazing love it ! love it was very nice not having to worry about going in to a place and waiting forever. Will use again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from It works great It does as it should. Always get the best results when compared to other services
Date published: 2022-03-17
Rated 4 out of 5 by from Repeat User Haven't had a reason not to use someone else yet...
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 11786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Fast, lots of help through out. Answered all my questions
Date published: 2022-03-17
Rated 5 out of 5 by from thank you so easy and fast everything helped me through each step
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax is Deceptive in Pricing TurboTax is good for finding refunds, but deceptive in pricing. We had to restart our taxes three times to find the appropriate rate and even when we found the appropriate rate, it was $10 more than TurboTax lists online.
Date published: 2022-03-17
Rated 1 out of 5 by from Good software with a big catch... ADS! Turbo Tax has been my go-to software for tax prep for the past 7 years, but this year may be my last. With the launch of their "Premier Live" service, it felt like every step you took in prepping your return you were bombarded with ads that can sometimes be tricky to figure out how not to continue with the expensive service. I accidentally clicked the wrong button halfway through on one of these ads and did not realize until I got all the way to the end and was shocked by the nearly $300 total for the preparation. Even though I did not use any of the "features" in the premier live service, there was no way to decline the service and had to start over which saved me almost $200. To add insult to injury, I had to endure all of the same ads for the service again. Uggh!
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax delux i did not want the deluxe version, it would not let me cancel.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax live is amazing love it ! love it was very nice not having to worry about going in to a place and waiting forever. Will use again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from It works great It does as it should. Always get the best results when compared to other services
Date published: 2022-03-17
Rated 4 out of 5 by from Repeat User Haven't had a reason not to use someone else yet...
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 11786