TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 8 years of using for filing Great service and super easy to use. I recommend Turbo Tax to everyone
Date published: 2022-03-06
Rated 5 out of 5 by from uFF SUPER FACIL Y CLARO , MUY PACIENTE, Y FACTIBLE ME ENCANTA TURBO TAX, SON EXPERTOS EN TODO. MUY COMODO TRABAJAR CON LA PLATAFORMA. PARA LOS QUE QUEREMOS EVITAR ESPERAS POR SERVICIO DE CONTADORES Y OFICINAS DEMACIADO INCOMODAS, Y SOBRE TODO DISPONIBLES A NUESTRO HORARIO. MAXIMO DESEMBOLSO CLARAMENTE EXPLICADO. SON UN EXITO.
Date published: 2022-03-06
Rated 5 out of 5 by from Always Improving Service This is the 8th year I've used Turbo Tax. Every very year filing is easier and easier. The forms are simple to use and they navigate you through the forms quickly. if you need them the pros answer questions promptly and in understandable terms. Doing taxes are a breeze.
Date published: 2022-03-06
Rated 5 out of 5 by from AWESOME did my taxes really fast thanks to how easy the step by step instructions are.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is User Friendly! I love the additional support provided by Turbo Tax. although you are doing it alone, I don't feel alone. They would respond in a matter of seconds
Date published: 2022-03-06
Rated 4 out of 5 by from Pricey but good It was good wanted to make sure everything got done correctly
Date published: 2022-03-06
Rated 2 out of 5 by from Overpriced but gets the job done There is NO WAY to get the basic package unless you literally only have a part time job with absolutely no other paper work at any point. If you're here for basic, turn around. They nickle and dime even the most common additions (like HSA and Student loans), which is grating at best, and then ADD IN that every third or fourth screen is trying to get you to agree to sell your data OR add on unnecessary 'packages' makes this a PAIN to get through. Does it get it done? Yes. Does it cause annoyance to the point of headaches? Yes.
Date published: 2022-03-06
Rated 4 out of 5 by from Software changed this year, but still user friendy I found it somewhat more confusing than in pass years, but the tax consultants are awesome. They are very knowledgeable and willing to help as much as they are allowed. I had what seemed rather complicated to me, but with help, I got it done.
Date published: 2022-03-06
Rated 5 out of 5 by from Always use it Some of it is intuitive, but property sale was difficult. Need to include form 1099-S in the list for investment income, or someplace intuitive, when it's not just a home sale. Thanks!
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy and people always are their to help My experience was very good people where always their to help
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 11785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 years of using for filing Great service and super easy to use. I recommend Turbo Tax to everyone
Date published: 2022-03-06
Rated 5 out of 5 by from uFF SUPER FACIL Y CLARO , MUY PACIENTE, Y FACTIBLE ME ENCANTA TURBO TAX, SON EXPERTOS EN TODO. MUY COMODO TRABAJAR CON LA PLATAFORMA. PARA LOS QUE QUEREMOS EVITAR ESPERAS POR SERVICIO DE CONTADORES Y OFICINAS DEMACIADO INCOMODAS, Y SOBRE TODO DISPONIBLES A NUESTRO HORARIO. MAXIMO DESEMBOLSO CLARAMENTE EXPLICADO. SON UN EXITO.
Date published: 2022-03-06
Rated 5 out of 5 by from Always Improving Service This is the 8th year I've used Turbo Tax. Every very year filing is easier and easier. The forms are simple to use and they navigate you through the forms quickly. if you need them the pros answer questions promptly and in understandable terms. Doing taxes are a breeze.
Date published: 2022-03-06
Rated 5 out of 5 by from AWESOME did my taxes really fast thanks to how easy the step by step instructions are.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is User Friendly! I love the additional support provided by Turbo Tax. although you are doing it alone, I don't feel alone. They would respond in a matter of seconds
Date published: 2022-03-06
Rated 4 out of 5 by from Pricey but good It was good wanted to make sure everything got done correctly
Date published: 2022-03-06
Rated 2 out of 5 by from Overpriced but gets the job done There is NO WAY to get the basic package unless you literally only have a part time job with absolutely no other paper work at any point. If you're here for basic, turn around. They nickle and dime even the most common additions (like HSA and Student loans), which is grating at best, and then ADD IN that every third or fourth screen is trying to get you to agree to sell your data OR add on unnecessary 'packages' makes this a PAIN to get through. Does it get it done? Yes. Does it cause annoyance to the point of headaches? Yes.
Date published: 2022-03-06
Rated 4 out of 5 by from Software changed this year, but still user friendy I found it somewhat more confusing than in pass years, but the tax consultants are awesome. They are very knowledgeable and willing to help as much as they are allowed. I had what seemed rather complicated to me, but with help, I got it done.
Date published: 2022-03-06
Rated 5 out of 5 by from Always use it Some of it is intuitive, but property sale was difficult. Need to include form 1099-S in the list for investment income, or someplace intuitive, when it's not just a home sale. Thanks!
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy and people always are their to help My experience was very good people where always their to help
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 11785