TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
GIGImay from
It’s awesome
I like to thank you for all your help in processing my taxes I have a wonderful year
Date published: 2022-03-23
Rated 4 out of 5 by
GLOBIN from
Self-explanatory
In every question or field to complete there is an explanation that clarifies the meaning, so you are pretty sure you well understood it.
Date published: 2022-03-23
Rated 5 out of 5 by
MGuags from
TurboTax was seamlessly easy!
Muhammad was very knowledgable and helpful. Definitely going to use this service again next year!
Date published: 2022-03-23
Rated 1 out of 5 by
ray7999 from
Payment Screen
Everything was great until I went to pay my $25 to file my state taxes. The pop-up window was so large that I had to change from landscape to portrait, back and forth back and forth to find the buttons. When looking up if anyone else had this issue, it seems that many others had this issue. It is something that Turbo Tax needs to fix!
Date published: 2022-03-23
Rated 5 out of 5 by
Kokomo Joe from
Great !!!!
I have used Turbo Tax several years and have been extremely pleased with their product!! Great results and very easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by
28LeroyT from
Shirley from turbo tax deserves a raise !
She is very patient and down to earth . A vet understanding individual!
Date published: 2022-03-23
Rated 5 out of 5 by
pblakd from
the turbo tax experiancewas very good
great experiance - the tax agent was very good ....
Date published: 2022-03-23
Rated 4 out of 5 by
VEENESSA from
User friendly
I got suprised by some fees at the end not gonna lie but it doesn't take away from the overall experience; it was easy enough to use. I didn't feel stupid when I came across terms I had never seen before because they were very well explained.
Date published: 2022-03-23
Rated 5 out of 5 by
Mmd2022 from
Turbo Tax easy
Turbo tax is an easier way to file your taxes. Easy to follow instructions.
Date published: 2022-03-23
Rated 1 out of 5 by
GHSS from
Horrid experience, but ended well thanks to Brenda
I originally filed my taxes full service on February 8. I inputted all my information. Heather the CPA never contacted me and TurboTax word ended my session on March 21, stating I cancelled the process. In fact, I never did that and we’re still waiting for her to acknowledge my taxes. It took three hours of my time to straighten it out and I still had to go through the entire process again. Thank goodness for Keisha and Brenda. They straighten it out quickly and I found my taxes within one day.
All TurboTax® Offerings Reviews - Page 11781
Date published: 2022-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GIGImay from
It’s awesome
I like to thank you for all your help in processing my taxes I have a wonderful year
Date published: 2022-03-23
Rated 4 out of 5 by
GLOBIN from
Self-explanatory
In every question or field to complete there is an explanation that clarifies the meaning, so you are pretty sure you well understood it.
Date published: 2022-03-23
Rated 5 out of 5 by
MGuags from
TurboTax was seamlessly easy!
Muhammad was very knowledgable and helpful. Definitely going to use this service again next year!
Date published: 2022-03-23
Rated 1 out of 5 by
ray7999 from
Payment Screen
Everything was great until I went to pay my $25 to file my state taxes. The pop-up window was so large that I had to change from landscape to portrait, back and forth back and forth to find the buttons. When looking up if anyone else had this issue, it seems that many others had this issue. It is something that Turbo Tax needs to fix!
Date published: 2022-03-23
Rated 5 out of 5 by
Kokomo Joe from
Great !!!!
I have used Turbo Tax several years and have been extremely pleased with their product!! Great results and very easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by
28LeroyT from
Shirley from turbo tax deserves a raise !
She is very patient and down to earth . A vet understanding individual!
Date published: 2022-03-23
Rated 5 out of 5 by
pblakd from
the turbo tax experiancewas very good
great experiance - the tax agent was very good ....
Date published: 2022-03-23
Rated 4 out of 5 by
VEENESSA from
User friendly
I got suprised by some fees at the end not gonna lie but it doesn't take away from the overall experience; it was easy enough to use. I didn't feel stupid when I came across terms I had never seen before because they were very well explained.
Date published: 2022-03-23
Rated 5 out of 5 by
Mmd2022 from
Turbo Tax easy
Turbo tax is an easier way to file your taxes. Easy to follow instructions.
Date published: 2022-03-23
Rated 1 out of 5 by
GHSS from
Horrid experience, but ended well thanks to Brenda
I originally filed my taxes full service on February 8. I inputted all my information. Heather the CPA never contacted me and TurboTax word ended my session on March 21, stating I cancelled the process. In fact, I never did that and we’re still waiting for her to acknowledge my taxes. It took three hours of my time to straighten it out and I still had to go through the entire process again. Thank goodness for Keisha and Brenda. They straighten it out quickly and I found my taxes within one day.
All TurboTax® Offerings Reviews - Page 11781
Date published: 2022-03-23