TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It’s awesome I like to thank you for all your help in processing my taxes I have a wonderful year
Date published: 2022-03-23
Rated 4 out of 5 by from Self-explanatory In every question or field to complete there is an explanation that clarifies the meaning, so you are pretty sure you well understood it.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax was seamlessly easy! Muhammad was very knowledgable and helpful. Definitely going to use this service again next year!
Date published: 2022-03-23
Rated 1 out of 5 by from Payment Screen Everything was great until I went to pay my $25 to file my state taxes. The pop-up window was so large that I had to change from landscape to portrait, back and forth back and forth to find the buttons. When looking up if anyone else had this issue, it seems that many others had this issue. It is something that Turbo Tax needs to fix!
Date published: 2022-03-23
Rated 5 out of 5 by from Great !!!! I have used Turbo Tax several years and have been extremely pleased with their product!! Great results and very easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by from Shirley from turbo tax deserves a raise ! She is very patient and down to earth . A vet understanding individual!
Date published: 2022-03-23
Rated 5 out of 5 by from the turbo tax experiancewas very good great experiance - the tax agent was very good ....
Date published: 2022-03-23
Rated 4 out of 5 by from User friendly I got suprised by some fees at the end not gonna lie but it doesn't take away from the overall experience; it was easy enough to use. I didn't feel stupid when I came across terms I had never seen before because they were very well explained.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax easy Turbo tax is an easier way to file your taxes. Easy to follow instructions.
Date published: 2022-03-23
Rated 1 out of 5 by from Horrid experience, but ended well thanks to Brenda I originally filed my taxes full service on February 8. I inputted all my information. Heather the CPA never contacted me and TurboTax word ended my session on March 21, stating I cancelled the process. In fact, I never did that and we’re still waiting for her to acknowledge my taxes. It took three hours of my time to straighten it out and I still had to go through the entire process again. Thank goodness for Keisha and Brenda. They straighten it out quickly and I found my taxes within one day.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 11781
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It’s awesome I like to thank you for all your help in processing my taxes I have a wonderful year
Date published: 2022-03-23
Rated 4 out of 5 by from Self-explanatory In every question or field to complete there is an explanation that clarifies the meaning, so you are pretty sure you well understood it.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax was seamlessly easy! Muhammad was very knowledgable and helpful. Definitely going to use this service again next year!
Date published: 2022-03-23
Rated 1 out of 5 by from Payment Screen Everything was great until I went to pay my $25 to file my state taxes. The pop-up window was so large that I had to change from landscape to portrait, back and forth back and forth to find the buttons. When looking up if anyone else had this issue, it seems that many others had this issue. It is something that Turbo Tax needs to fix!
Date published: 2022-03-23
Rated 5 out of 5 by from Great !!!! I have used Turbo Tax several years and have been extremely pleased with their product!! Great results and very easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by from Shirley from turbo tax deserves a raise ! She is very patient and down to earth . A vet understanding individual!
Date published: 2022-03-23
Rated 5 out of 5 by from the turbo tax experiancewas very good great experiance - the tax agent was very good ....
Date published: 2022-03-23
Rated 4 out of 5 by from User friendly I got suprised by some fees at the end not gonna lie but it doesn't take away from the overall experience; it was easy enough to use. I didn't feel stupid when I came across terms I had never seen before because they were very well explained.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax easy Turbo tax is an easier way to file your taxes. Easy to follow instructions.
Date published: 2022-03-23
Rated 1 out of 5 by from Horrid experience, but ended well thanks to Brenda I originally filed my taxes full service on February 8. I inputted all my information. Heather the CPA never contacted me and TurboTax word ended my session on March 21, stating I cancelled the process. In fact, I never did that and we’re still waiting for her to acknowledge my taxes. It took three hours of my time to straighten it out and I still had to go through the entire process again. Thank goodness for Keisha and Brenda. They straighten it out quickly and I found my taxes within one day.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 11781