TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from First time complicated Filer This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome! Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by from Forces you into paying for more Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
Rated 5 out of 5 by from They where great She was really good because I just had just had a stroke and she was real helpful with me
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax works. Simple and thorough. Really nice. Did it for the stimulus.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax awesome user friendly thurough instruction when inputting data
Date published: 2021-02-25
Rated 5 out of 5 by from SIMPLE THIS WAS MY FIRST TIME FILING ON MY OWN SEEMS TO BE A SIMPLE AND EASY METHOD.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and Easy! Always Great!! Never have any issues and even for me simple to use! Have for the past few years now.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Easy Very Easy to use and walks you through. Safe and quick.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11780
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from First time complicated Filer This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome! Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by from Forces you into paying for more Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
Rated 5 out of 5 by from They where great She was really good because I just had just had a stroke and she was real helpful with me
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax works. Simple and thorough. Really nice. Did it for the stimulus.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax awesome user friendly thurough instruction when inputting data
Date published: 2021-02-25
Rated 5 out of 5 by from SIMPLE THIS WAS MY FIRST TIME FILING ON MY OWN SEEMS TO BE A SIMPLE AND EASY METHOD.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and Easy! Always Great!! Never have any issues and even for me simple to use! Have for the past few years now.
Date published: 2021-02-25
Rated 5 out of 5 by from Very Easy Very Easy to use and walks you through. Safe and quick.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11780