TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dayrom1125 from
Very good!
SO FAST AND EXTREMELY EASY! Very approachable website for younger folks.
Date published: 2021-02-16
Rated 5 out of 5 by
Kat 08 from
Very easy to use
much much easier than using H&R block you had to wait for assistance i was in line as the 99th person to chat for advice. When i entered my federal income it was showing up that i owe the feds over $11,000.00 no way did i owe that much. I immediately went to turbo tax and got a refund for my fed and state taxes.
Date published: 2021-02-16
Rated 4 out of 5 by
Joesmo87 from
Turbo gets the job done
Had trouble editing the 1040, but other than that it was a good experience
Date published: 2021-02-16
Rated 4 out of 5 by
Jovana98 from
Happy customer
I’ve used turbo tax 2 years in a row and will continue to use them in the future! Excellent customer support and quick response.
Date published: 2021-02-16
Rated 5 out of 5 by
burke530 from
turbo tax was grea
this was the best help ever, Ethan was excellent the time that he invested with my forms was amazing. He was smart, fast and very helpful. He saved me 600$ and Im thriled
Date published: 2021-02-16
Rated 5 out of 5 by
Babsygirl from
TurboTax is awesome
I started with a chat and then was called. Brianna helped me solve my problem successfully
Date published: 2021-02-16
Rated 5 out of 5 by
chughes12 from
TurboTax is awesome
I've been using turbotax for 6 years now and they make it easy to use!
Date published: 2021-02-16
Rated 3 out of 5 by
nickname bull wont post from
No customer service
Had issues that were never addressed. your customer service is non existent. since I do not have to file for my llc. quickbooks should be able to print out a K1 form. I was passed back and forth through your system between turbo tax and quickbooks. No good answers were ever given. every one there just pushed me off to someone else. Even your phone answering system is set up to hang up on people rather than send them to a live person.
Date published: 2021-02-16
Rated 4 out of 5 by
Nana 62 from
Every year I have to mail my state.
Mostly great. Some how it never fixes my problem with state tax. pension exempt for state and becomes a problem every year. I need to mail.
Date published: 2021-02-16
Rated 5 out of 5 by
belfree from
Turbo Tax is easy.
I just went through the forms and finished relatively quickly.
All TurboTax® Offerings Reviews - Page 11777
Date published: 2021-02-16
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dayrom1125 from
Very good!
SO FAST AND EXTREMELY EASY! Very approachable website for younger folks.
Date published: 2021-02-16
Rated 5 out of 5 by
Kat 08 from
Very easy to use
much much easier than using H&R block you had to wait for assistance i was in line as the 99th person to chat for advice. When i entered my federal income it was showing up that i owe the feds over $11,000.00 no way did i owe that much. I immediately went to turbo tax and got a refund for my fed and state taxes.
Date published: 2021-02-16
Rated 4 out of 5 by
Joesmo87 from
Turbo gets the job done
Had trouble editing the 1040, but other than that it was a good experience
Date published: 2021-02-16
Rated 4 out of 5 by
Jovana98 from
Happy customer
I’ve used turbo tax 2 years in a row and will continue to use them in the future! Excellent customer support and quick response.
Date published: 2021-02-16
Rated 5 out of 5 by
burke530 from
turbo tax was grea
this was the best help ever, Ethan was excellent the time that he invested with my forms was amazing. He was smart, fast and very helpful. He saved me 600$ and Im thriled
Date published: 2021-02-16
Rated 5 out of 5 by
Babsygirl from
TurboTax is awesome
I started with a chat and then was called. Brianna helped me solve my problem successfully
Date published: 2021-02-16
Rated 5 out of 5 by
chughes12 from
TurboTax is awesome
I've been using turbotax for 6 years now and they make it easy to use!
Date published: 2021-02-16
Rated 3 out of 5 by
nickname bull wont post from
No customer service
Had issues that were never addressed. your customer service is non existent. since I do not have to file for my llc. quickbooks should be able to print out a K1 form. I was passed back and forth through your system between turbo tax and quickbooks. No good answers were ever given. every one there just pushed me off to someone else. Even your phone answering system is set up to hang up on people rather than send them to a live person.
Date published: 2021-02-16
Rated 4 out of 5 by
Nana 62 from
Every year I have to mail my state.
Mostly great. Some how it never fixes my problem with state tax. pension exempt for state and becomes a problem every year. I need to mail.
Date published: 2021-02-16
Rated 5 out of 5 by
belfree from
Turbo Tax is easy.
I just went through the forms and finished relatively quickly.
All TurboTax® Offerings Reviews - Page 11777
Date published: 2021-02-16