TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very good! SO FAST AND EXTREMELY EASY! Very approachable website for younger folks.
Date published: 2021-02-16
Rated 5 out of 5 by from Very easy to use much much easier than using H&R block you had to wait for assistance i was in line as the 99th person to chat for advice. When i entered my federal income it was showing up that i owe the feds over $11,000.00 no way did i owe that much. I immediately went to turbo tax and got a refund for my fed and state taxes.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo gets the job done Had trouble editing the 1040, but other than that it was a good experience
Date published: 2021-02-16
Rated 4 out of 5 by from Happy customer I’ve used turbo tax 2 years in a row and will continue to use them in the future! Excellent customer support and quick response.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax was grea this was the best help ever, Ethan was excellent the time that he invested with my forms was amazing. He was smart, fast and very helpful. He saved me 600$ and Im thriled
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome I started with a chat and then was called. Brianna helped me solve my problem successfully
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome I've been using turbotax for 6 years now and they make it easy to use!
Date published: 2021-02-16
Rated 3 out of 5 by from No customer service Had issues that were never addressed. your customer service is non existent. since I do not have to file for my llc. quickbooks should be able to print out a K1 form. I was passed back and forth through your system between turbo tax and quickbooks. No good answers were ever given. every one there just pushed me off to someone else. Even your phone answering system is set up to hang up on people rather than send them to a live person.
Date published: 2021-02-16
Rated 4 out of 5 by from Every year I have to mail my state. Mostly great. Some how it never fixes my problem with state tax. pension exempt for state and becomes a problem every year. I need to mail.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy. I just went through the forms and finished relatively quickly.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11777
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good! SO FAST AND EXTREMELY EASY! Very approachable website for younger folks.
Date published: 2021-02-16
Rated 5 out of 5 by from Very easy to use much much easier than using H&R block you had to wait for assistance i was in line as the 99th person to chat for advice. When i entered my federal income it was showing up that i owe the feds over $11,000.00 no way did i owe that much. I immediately went to turbo tax and got a refund for my fed and state taxes.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo gets the job done Had trouble editing the 1040, but other than that it was a good experience
Date published: 2021-02-16
Rated 4 out of 5 by from Happy customer I’ve used turbo tax 2 years in a row and will continue to use them in the future! Excellent customer support and quick response.
Date published: 2021-02-16
Rated 5 out of 5 by from turbo tax was grea this was the best help ever, Ethan was excellent the time that he invested with my forms was amazing. He was smart, fast and very helpful. He saved me 600$ and Im thriled
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome I started with a chat and then was called. Brianna helped me solve my problem successfully
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome I've been using turbotax for 6 years now and they make it easy to use!
Date published: 2021-02-16
Rated 3 out of 5 by from No customer service Had issues that were never addressed. your customer service is non existent. since I do not have to file for my llc. quickbooks should be able to print out a K1 form. I was passed back and forth through your system between turbo tax and quickbooks. No good answers were ever given. every one there just pushed me off to someone else. Even your phone answering system is set up to hang up on people rather than send them to a live person.
Date published: 2021-02-16
Rated 4 out of 5 by from Every year I have to mail my state. Mostly great. Some how it never fixes my problem with state tax. pension exempt for state and becomes a problem every year. I need to mail.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy. I just went through the forms and finished relatively quickly.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11777