TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281590 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Was easy! Was very easy to use, and didn't have to get a premium account fo file my taxes! Also they hold onto the tax returns for future use!
Date published: 2021-02-25
Rated 5 out of 5 by from It's Great! Ready to use! Very user friendly! Helped me file for the first time.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbo Tax Sucks! oing deluxe was advertised to me as only $40 (which I have to say is still a rip off) and then suddenly at check out, it was $40 for federal, $40 dollars for state, and $40 dollar processing fee. It wasn't even worth the $90 dollar tax break it almost got me for being in college. THEN to undo this almost-subscription, I had to reset the whole account and start my taxes from scratch after just finishing them.
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you ! You've really helped me, Thank you and it was free!
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Everything easy and friendly......................
Date published: 2021-02-25
Rated 5 out of 5 by from I LOVE Turbo Tax!! I have used Turbo Tax for over 10 years. While others are panicking about having to file their taxes, I know that when I do, it is going to be a seamless experience. Turbo Tax makes filing my taxes so easy by asking simple questions and making sure I get the best refund possible.
Date published: 2021-02-25
Rated 2 out of 5 by from This may be my last year using turbo tax The fees are very misleading and I used a higher version than was needed. I used the live help and they just referenced the online database and copied and pasted the answer which did not answer my questions. Then they just disconnected and I was also not sent a survey from employee Jammina who helped me to then just disconnected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome During your taxes by yourself was just fine I advise everyone to go through TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by from Every year you guys ROCK!!! I was having an issue with a particular form for self-employment and was fighting it on my own until I contacted your CPA. Within minutes she found the issue and fixed it. I was so happy, I could have cried. Thank you!!!!!
Date published: 2021-02-25
Rated 2 out of 5 by from ok I don't like the fact that I can't talk to anyone about an error on my account unless I agree to pay more money to talk to a real live person. It's your error not mine and I have no way of correcting it. Next year I will have my taxes done by one of the free services.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was easy! Was very easy to use, and didn't have to get a premium account fo file my taxes! Also they hold onto the tax returns for future use!
Date published: 2021-02-25
Rated 5 out of 5 by from It's Great! Ready to use! Very user friendly! Helped me file for the first time.
Date published: 2021-02-25
Rated 1 out of 5 by from Turbo Tax Sucks! oing deluxe was advertised to me as only $40 (which I have to say is still a rip off) and then suddenly at check out, it was $40 for federal, $40 dollars for state, and $40 dollar processing fee. It wasn't even worth the $90 dollar tax break it almost got me for being in college. THEN to undo this almost-subscription, I had to reset the whole account and start my taxes from scratch after just finishing them.
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you ! You've really helped me, Thank you and it was free!
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Everything easy and friendly......................
Date published: 2021-02-25
Rated 5 out of 5 by from I LOVE Turbo Tax!! I have used Turbo Tax for over 10 years. While others are panicking about having to file their taxes, I know that when I do, it is going to be a seamless experience. Turbo Tax makes filing my taxes so easy by asking simple questions and making sure I get the best refund possible.
Date published: 2021-02-25
Rated 2 out of 5 by from This may be my last year using turbo tax The fees are very misleading and I used a higher version than was needed. I used the live help and they just referenced the online database and copied and pasted the answer which did not answer my questions. Then they just disconnected and I was also not sent a survey from employee Jammina who helped me to then just disconnected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome During your taxes by yourself was just fine I advise everyone to go through TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by from Every year you guys ROCK!!! I was having an issue with a particular form for self-employment and was fighting it on my own until I contacted your CPA. Within minutes she found the issue and fixed it. I was so happy, I could have cried. Thank you!!!!!
Date published: 2021-02-25
Rated 2 out of 5 by from ok I don't like the fact that I can't talk to anyone about an error on my account unless I agree to pay more money to talk to a real live person. It's your error not mine and I have no way of correcting it. Next year I will have my taxes done by one of the free services.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11774