TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from The experience is adequate! While the system is good, the way the payment to Turbo Tax is determined is fraudulent. I shows an additional fee from what I agreed to and it doesn't give me an option to try to see why. The fees are purposely hidden to deceive and I plan to file a complain with the proper authorities!!
Date published: 2023-02-19
Rated 5 out of 5 by from turbo tax is expensive but its money i didnt have my expert was very helpful word word word word word
Date published: 2023-02-19
Rated 5 out of 5 by from So Easy I have a very simple LLC, so did not want to spend hundreds to have someone else file my taxes. TurboTax made it so simple, only took an hour or so!
Date published: 2023-02-19
Rated 4 out of 5 by from Key information not recognized by Turbo Tax Most items were well explained and simple to understand and fill out the forms. I was ready to pay my taxes electronically as TurboTax said they had checked everything, including my previous year's return, but we had forgotten to enter the estimated payments made during the year. I think this is a big mistake since it made the difference between owing a large amount to getting a big refund.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is a great tool to use! If you are able to file your taxes on your own, I suggest using Turbo Tax, I have been using this service for a while. It's very user friendly and help is only a button click away, when needed! The fees aren't going to break your wallet or purse, either. I will continue to use this service!
Date published: 2023-02-19
Rated 5 out of 5 by from Another Annual Tax Headache Solved! Having reached an age where the Great Annual Tax Headache is really a pain in the lower rear region, it is a delight to have Turbo Tax take away the pain. Took me less than three hours to finish (mostly time spent looking for missing documents). The assurance that the taxes are e-filed and done is a great relief and all done at NO COST!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax is a Waste of Time -Worst way to do taxs I am a doordasher and started halfway through the year. While going through taxes, I was forced by the site to upgrade to the self employed service. After contacting doordash I found that I would not need the 10-99 due to not making enough. I tried to downgrade since I no longer need the service, but was not able to on turbo tax. I am now wasting 200 of my tax return to pay for a service that was not used.
Date published: 2023-02-19
Rated 5 out of 5 by from helpful Its very helpful and convenient, the agent who helped me on my Tax live expert is very accommodating and patient in all my queries and concerns.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo tax is great but getting expensive I’ve been using turbo tax for 7 plus years and they are getting more more expensive. Almost up there with H&R Block and Jackson Hewitt
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is Amazing! It was easy to use, walked me through all the steps. Explained things when I needed clarification. High value for low financial cost.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The experience is adequate! While the system is good, the way the payment to Turbo Tax is determined is fraudulent. I shows an additional fee from what I agreed to and it doesn't give me an option to try to see why. The fees are purposely hidden to deceive and I plan to file a complain with the proper authorities!!
Date published: 2023-02-19
Rated 5 out of 5 by from turbo tax is expensive but its money i didnt have my expert was very helpful word word word word word
Date published: 2023-02-19
Rated 5 out of 5 by from So Easy I have a very simple LLC, so did not want to spend hundreds to have someone else file my taxes. TurboTax made it so simple, only took an hour or so!
Date published: 2023-02-19
Rated 4 out of 5 by from Key information not recognized by Turbo Tax Most items were well explained and simple to understand and fill out the forms. I was ready to pay my taxes electronically as TurboTax said they had checked everything, including my previous year's return, but we had forgotten to enter the estimated payments made during the year. I think this is a big mistake since it made the difference between owing a large amount to getting a big refund.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is a great tool to use! If you are able to file your taxes on your own, I suggest using Turbo Tax, I have been using this service for a while. It's very user friendly and help is only a button click away, when needed! The fees aren't going to break your wallet or purse, either. I will continue to use this service!
Date published: 2023-02-19
Rated 5 out of 5 by from Another Annual Tax Headache Solved! Having reached an age where the Great Annual Tax Headache is really a pain in the lower rear region, it is a delight to have Turbo Tax take away the pain. Took me less than three hours to finish (mostly time spent looking for missing documents). The assurance that the taxes are e-filed and done is a great relief and all done at NO COST!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax is a Waste of Time -Worst way to do taxs I am a doordasher and started halfway through the year. While going through taxes, I was forced by the site to upgrade to the self employed service. After contacting doordash I found that I would not need the 10-99 due to not making enough. I tried to downgrade since I no longer need the service, but was not able to on turbo tax. I am now wasting 200 of my tax return to pay for a service that was not used.
Date published: 2023-02-19
Rated 5 out of 5 by from helpful Its very helpful and convenient, the agent who helped me on my Tax live expert is very accommodating and patient in all my queries and concerns.
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo tax is great but getting expensive I’ve been using turbo tax for 7 plus years and they are getting more more expensive. Almost up there with H&R Block and Jackson Hewitt
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is Amazing! It was easy to use, walked me through all the steps. Explained things when I needed clarification. High value for low financial cost.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11771