TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome Really easy to use . Glad use this tool this year .
Date published: 2021-02-25
Rated 5 out of 5 by from I love it It was so easy to use and simple. First time using and love it
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awsome It was easy to use and had no problem with it and if i had questions i just got help
Date published: 2021-02-25
Rated 3 out of 5 by from I'm moderately satisfied There were a lot of extra upcharges even though I initially came to file for free as advertised. The additional charge to pay out of my refund increased the amount deducted out of the refund by 50% so I just paid out of pocket. This isn't the TurboTax I used back in college, it can't be.
Date published: 2021-02-25
Rated 5 out of 5 by from SO EASY AND FAST I have use TurboTax for since the start of my taxed life and it is super easy from since the beginning and even this most recent filing. Every time something new happened or I got charged/deducted for Turbo Tax gave me an explaination.
Date published: 2021-02-25
Rated 1 out of 5 by from Very frustrating experience There is a glitch in the Rideshare income form and it took us several hours and a 30 minute phone call with a customer service rep to finalize our returns. THEN after the customer service rep hung up we were STILL unable to file as the issue returned and I had to complete a Schedule C on my own! We've used TurboTax the last 3 years and never had an issue. I doubt we will use TurboTax again.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes it very easy to file. I requested help from a Turbo Tax expert and he was wonderful, caring about my needs and very courteous.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and easy. I love turbotax!!!!! filing taxes on turbotax is fast and easy. I am a first time filer and had zero problems.
Date published: 2021-02-25
Rated 5 out of 5 by from Loved the live Help I loved the live help option, Susan was awesome and really went above and beyond to help me out
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is an easy way to file It was very simple and helpful, i highly recommend using turbo tax when filing your taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Really easy to use . Glad use this tool this year .
Date published: 2021-02-25
Rated 5 out of 5 by from I love it It was so easy to use and simple. First time using and love it
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awsome It was easy to use and had no problem with it and if i had questions i just got help
Date published: 2021-02-25
Rated 3 out of 5 by from I'm moderately satisfied There were a lot of extra upcharges even though I initially came to file for free as advertised. The additional charge to pay out of my refund increased the amount deducted out of the refund by 50% so I just paid out of pocket. This isn't the TurboTax I used back in college, it can't be.
Date published: 2021-02-25
Rated 5 out of 5 by from SO EASY AND FAST I have use TurboTax for since the start of my taxed life and it is super easy from since the beginning and even this most recent filing. Every time something new happened or I got charged/deducted for Turbo Tax gave me an explaination.
Date published: 2021-02-25
Rated 1 out of 5 by from Very frustrating experience There is a glitch in the Rideshare income form and it took us several hours and a 30 minute phone call with a customer service rep to finalize our returns. THEN after the customer service rep hung up we were STILL unable to file as the issue returned and I had to complete a Schedule C on my own! We've used TurboTax the last 3 years and never had an issue. I doubt we will use TurboTax again.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes it very easy to file. I requested help from a Turbo Tax expert and he was wonderful, caring about my needs and very courteous.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and easy. I love turbotax!!!!! filing taxes on turbotax is fast and easy. I am a first time filer and had zero problems.
Date published: 2021-02-25
Rated 5 out of 5 by from Loved the live Help I loved the live help option, Susan was awesome and really went above and beyond to help me out
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is an easy way to file It was very simple and helpful, i highly recommend using turbo tax when filing your taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11771