TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax extremely expensive really unnecessarily expensive. Constantly is asking you to upgrade after nearly every click, taxes are a scam enough but this company just piles more fees on, if I had more time to file I would've definitely chosen an alternative route
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and it gets better each year. The feature I like best is the very frequent and well written links to explanations. The other great feature is the ability to 'click' back and forth at any time from the entry menus to the actual IRS forms The one area I think can be better is when it comes to the mortgage interest section, Turbo Tax said I could fill in more if I had a mortgage with a second company. I have mortgages on two separate houses but they are with the same company. Each has its own 1098. I could have missed making a deductible entry on that.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful Service! Service was great, tax experts were easy to access and they effective and efficiently solved all my questions. I will use it next year without a doubt.
Date published: 2023-04-18
Rated 5 out of 5 by from excellent program super tax program , easy ,very helpful do yourself instructions , walks you through it step by step .thank you turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Great Fast and Easy! Easy and fast! I am a small business
Date published: 2023-04-18
Rated 5 out of 5 by from super easy! user friendly and fast. I've used it for the last 8 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for accurate returns Been using Turbo Tax for years. Previously I tried H&R Block several times experiencing math errors caused by their product. After getting the math errors I went to Turbo. No more math errors. I have also been using Quicken since 1992. It made sense to use Intuit for my finances.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is Great! Easy to walk through and catches loose ends so that you get the maximum return available.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is still awesome I've been using TurboTax for maybe 30+ years and I've never been disappointed. Getting my taxes done accurately is still easy and fast.
Date published: 2023-04-18
Rated 3 out of 5 by from It is OK I have been using TurboTax for years, unfortunately, TurboTax doesn't lean towards appreciating old customers, fees keep going up on higher than usual rates. In addition, there are always a questionable number of of info the software requests, for an example, when they ask about IRA contributions. although the software was asking about additional contributions to ones already on W2's, it isn't mentioned in the questioner. not to mention that in the old days, it was easier to get hold of support through chat that is whether feature isn't available nowadays or very hard to find.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax extremely expensive really unnecessarily expensive. Constantly is asking you to upgrade after nearly every click, taxes are a scam enough but this company just piles more fees on, if I had more time to file I would've definitely chosen an alternative route
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and it gets better each year. The feature I like best is the very frequent and well written links to explanations. The other great feature is the ability to 'click' back and forth at any time from the entry menus to the actual IRS forms The one area I think can be better is when it comes to the mortgage interest section, Turbo Tax said I could fill in more if I had a mortgage with a second company. I have mortgages on two separate houses but they are with the same company. Each has its own 1098. I could have missed making a deductible entry on that.
Date published: 2023-04-18
Rated 5 out of 5 by from Wonderful Service! Service was great, tax experts were easy to access and they effective and efficiently solved all my questions. I will use it next year without a doubt.
Date published: 2023-04-18
Rated 5 out of 5 by from excellent program super tax program , easy ,very helpful do yourself instructions , walks you through it step by step .thank you turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Great Fast and Easy! Easy and fast! I am a small business
Date published: 2023-04-18
Rated 5 out of 5 by from super easy! user friendly and fast. I've used it for the last 8 years!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for accurate returns Been using Turbo Tax for years. Previously I tried H&R Block several times experiencing math errors caused by their product. After getting the math errors I went to Turbo. No more math errors. I have also been using Quicken since 1992. It made sense to use Intuit for my finances.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is Great! Easy to walk through and catches loose ends so that you get the maximum return available.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is still awesome I've been using TurboTax for maybe 30+ years and I've never been disappointed. Getting my taxes done accurately is still easy and fast.
Date published: 2023-04-18
Rated 3 out of 5 by from It is OK I have been using TurboTax for years, unfortunately, TurboTax doesn't lean towards appreciating old customers, fees keep going up on higher than usual rates. In addition, there are always a questionable number of of info the software requests, for an example, when they ask about IRA contributions. although the software was asking about additional contributions to ones already on W2's, it isn't mentioned in the questioner. not to mention that in the old days, it was easier to get hold of support through chat that is whether feature isn't available nowadays or very hard to find.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1178