TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Hippy Chick from
Turbo tax is great.
Easy to use. Help when rejected by the IRS. Thanks
Date published: 2022-03-09
Rated 3 out of 5 by
nannykay from
just not thrilled with it this year
I preferred last years version, things are just worded to vague
Date published: 2022-03-09
Rated 1 out of 5 by
turtle924 from
Poorest TurboTax
I have been a turbotax customer for over 35 years. I can say this is the poorest product I can ever remember seeing. There is no downloading capability from Schwab. And be sure to order only the states turbotax products you are currently working on; don't order states that you will be working on later- that confuses the software.
Date published: 2022-03-09
Rated 3 out of 5 by
skrewball from
Turbo Tax ?
I was not real happy this year with Turbo Tax I found it very confusing in certain areas.
Date published: 2022-03-09
Rated 3 out of 5 by
Usmarine1975 from
used to be great and reasonable
All they want is for you to upgrade and spend more money. they used to be great to use but are getting more expensive and harder. Cost almost what an accountant would charge.
Date published: 2022-03-09
Rated 3 out of 5 by
SoImPicky from
TT2021 has more glitches this year
Program navigation seemed more problematic than other years but seemed to improve a bit with later updates, bug fixes.. Used TT for over 20 years. Sure hope next year will be cleaner. Why does TT automatically re-open the program after I save and exit, only to make me exit again? That's not a deal-breaker, but it's so annoying.
Date published: 2022-03-09
Rated 5 out of 5 by
MrBreeze123 from
Turbo Tax
Awesome help! I felt at ease knowing that at my fingertips I could get help if needed. TurboTax has great pricing also.
Date published: 2022-03-09
Rated 3 out of 5 by
MBA1980 from
TurboTax navigation could be far superior.
Current version of software is full of flaws and requires holding your completed return for future versions with fixes.
Date published: 2022-03-09
Rated 5 out of 5 by
Angels are around from
great help
the help i received was great thanks for the assistance
Date published: 2022-03-09
Rated 5 out of 5 by
Jaclyn Cola from
Necie was amazing!
Necie was my live expert and was so patient and helpful through this experience
All TurboTax® Offerings Reviews - Page 11765
Date published: 2022-03-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Hippy Chick from
Turbo tax is great.
Easy to use. Help when rejected by the IRS. Thanks
Date published: 2022-03-09
Rated 3 out of 5 by
nannykay from
just not thrilled with it this year
I preferred last years version, things are just worded to vague
Date published: 2022-03-09
Rated 1 out of 5 by
turtle924 from
Poorest TurboTax
I have been a turbotax customer for over 35 years. I can say this is the poorest product I can ever remember seeing. There is no downloading capability from Schwab. And be sure to order only the states turbotax products you are currently working on; don't order states that you will be working on later- that confuses the software.
Date published: 2022-03-09
Rated 3 out of 5 by
skrewball from
Turbo Tax ?
I was not real happy this year with Turbo Tax I found it very confusing in certain areas.
Date published: 2022-03-09
Rated 3 out of 5 by
Usmarine1975 from
used to be great and reasonable
All they want is for you to upgrade and spend more money. they used to be great to use but are getting more expensive and harder. Cost almost what an accountant would charge.
Date published: 2022-03-09
Rated 3 out of 5 by
SoImPicky from
TT2021 has more glitches this year
Program navigation seemed more problematic than other years but seemed to improve a bit with later updates, bug fixes.. Used TT for over 20 years. Sure hope next year will be cleaner. Why does TT automatically re-open the program after I save and exit, only to make me exit again? That's not a deal-breaker, but it's so annoying.
Date published: 2022-03-09
Rated 5 out of 5 by
MrBreeze123 from
Turbo Tax
Awesome help! I felt at ease knowing that at my fingertips I could get help if needed. TurboTax has great pricing also.
Date published: 2022-03-09
Rated 3 out of 5 by
MBA1980 from
TurboTax navigation could be far superior.
Current version of software is full of flaws and requires holding your completed return for future versions with fixes.
Date published: 2022-03-09
Rated 5 out of 5 by
Angels are around from
great help
the help i received was great thanks for the assistance
Date published: 2022-03-09
Rated 5 out of 5 by
Jaclyn Cola from
Necie was amazing!
Necie was my live expert and was so patient and helpful through this experience
All TurboTax® Offerings Reviews - Page 11765
Date published: 2022-03-09