TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from It walks you through Overall good, easy to use walks you through everything as long as you have all your paperwork
Date published: 2021-02-19
Rated 2 out of 5 by from Re doing State tax is not okay Turbo tax was straight forward, but I was informed that a software error occurred and I had to re-run my state tax and send again. Does not give me confidence in the product for this year or next. Has me wondering if calculations were correct for my returns.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome! Ex[erience was easy and simple. I will recommend filing with turbo tax to anyone!!
Date published: 2021-02-19
Rated 4 out of 5 by from Good Service I've used TurboTax for years now and they have always proved worthy. Only con I would say is the price for protection. I get it. You pay for what you get. It's like any insurance, you pay into it and hope to not get into an accident (identity theft/fraud protection). Thank you for your services.
Date published: 2021-02-19
Rated 5 out of 5 by from been with turbo tax a few years now love it doesn't take much time, there to help if needed. Love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Five Thumbs UP! Easy. It's very easy to follow instructions. Always double check the Recovery Rebate Credit form.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as any Title TurboTax worked well. The only reason I gave it 4 stars instead of 5 stars is because I would have liked an explanation page on the various types of Retirement Accounts, where the information for each type is entered and why. For instance, there are 401(a), 401(k), 403(b), TSP, Traditional IRA and Roth IRA Retirement Accounts. Different Accounts are entered in different places in TurboTax and it was sometimes difficult to determine when and where to enter this information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is always responsive Once you are using Turbotax you will never feel you are alone. Turbotax always chases you.
Date published: 2021-02-19
Rated 4 out of 5 by from Okay, let's get my return, please. Thank you. The process is mostly intuitive, although some of the answers during the process aren't too great - sort of a 'cookie-cutter' approach, it seems. My only real issue was that my state return was rejected "...due to an error in our software." going through the process to 'fix' it was easy, but we'll see if it actually fixed the issue. Otherwise, pretty much as expected.
Date published: 2021-02-19
Rated 4 out of 5 by from First time filing, super easy going. Easy to follow instructions, I haven't done this before and I was able to go through it seamlessly.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It walks you through Overall good, easy to use walks you through everything as long as you have all your paperwork
Date published: 2021-02-19
Rated 2 out of 5 by from Re doing State tax is not okay Turbo tax was straight forward, but I was informed that a software error occurred and I had to re-run my state tax and send again. Does not give me confidence in the product for this year or next. Has me wondering if calculations were correct for my returns.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome! Ex[erience was easy and simple. I will recommend filing with turbo tax to anyone!!
Date published: 2021-02-19
Rated 4 out of 5 by from Good Service I've used TurboTax for years now and they have always proved worthy. Only con I would say is the price for protection. I get it. You pay for what you get. It's like any insurance, you pay into it and hope to not get into an accident (identity theft/fraud protection). Thank you for your services.
Date published: 2021-02-19
Rated 5 out of 5 by from been with turbo tax a few years now love it doesn't take much time, there to help if needed. Love it
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Five Thumbs UP! Easy. It's very easy to follow instructions. Always double check the Recovery Rebate Credit form.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is as good as any Title TurboTax worked well. The only reason I gave it 4 stars instead of 5 stars is because I would have liked an explanation page on the various types of Retirement Accounts, where the information for each type is entered and why. For instance, there are 401(a), 401(k), 403(b), TSP, Traditional IRA and Roth IRA Retirement Accounts. Different Accounts are entered in different places in TurboTax and it was sometimes difficult to determine when and where to enter this information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is always responsive Once you are using Turbotax you will never feel you are alone. Turbotax always chases you.
Date published: 2021-02-19
Rated 4 out of 5 by from Okay, let's get my return, please. Thank you. The process is mostly intuitive, although some of the answers during the process aren't too great - sort of a 'cookie-cutter' approach, it seems. My only real issue was that my state return was rejected "...due to an error in our software." going through the process to 'fix' it was easy, but we'll see if it actually fixed the issue. Otherwise, pretty much as expected.
Date published: 2021-02-19
Rated 4 out of 5 by from First time filing, super easy going. Easy to follow instructions, I haven't done this before and I was able to go through it seamlessly.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11765