TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Spaniard79 from
awesome
GoJohn Great package for tax return preparation. Have used for years, and will continue to do so.
Date published: 2022-03-07
Rated 5 out of 5 by
Let me out of the survey from
Turbo Tax is so helpful
Software is user friendly...if you get stuck you're just a phone call away.
Date published: 2022-03-07
Rated 5 out of 5 by
gladmer52 from
i love turbo tax
great experience. i use it for myself and my relatives
Date published: 2022-03-07
Rated 5 out of 5 by
Lico78 from
Cool
Good experience, been using this service for 8years
Date published: 2022-03-07
Rated 5 out of 5 by
null from
easy to file
easy and fast way to file thank you for your help.
Date published: 2022-03-07
Rated 5 out of 5 by
MilitaryLou from
Easy and Helpful
The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by
Healthemom from
First Time User
I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by
SusanPedersen74 from
Awesome
Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by
Leopold123 from
Sooooo easy year to year
I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by
JoeSockey from
Good but I got a hang up
While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
All TurboTax® Offerings Reviews - Page 11758
Date published: 2022-03-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Spaniard79 from
awesome
GoJohn Great package for tax return preparation. Have used for years, and will continue to do so.
Date published: 2022-03-07
Rated 5 out of 5 by
Let me out of the survey from
Turbo Tax is so helpful
Software is user friendly...if you get stuck you're just a phone call away.
Date published: 2022-03-07
Rated 5 out of 5 by
gladmer52 from
i love turbo tax
great experience. i use it for myself and my relatives
Date published: 2022-03-07
Rated 5 out of 5 by
Lico78 from
Cool
Good experience, been using this service for 8years
Date published: 2022-03-07
Rated 5 out of 5 by
null from
easy to file
easy and fast way to file thank you for your help.
Date published: 2022-03-07
Rated 5 out of 5 by
MilitaryLou from
Easy and Helpful
The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by
Healthemom from
First Time User
I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by
SusanPedersen74 from
Awesome
Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by
Leopold123 from
Sooooo easy year to year
I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by
JoeSockey from
Good but I got a hang up
While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
All TurboTax® Offerings Reviews - Page 11758
Date published: 2022-03-07