TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I prefer turbo tax on my computer. Turbo tax on my computer is easier to use than online
Date published: 2021-02-25
Rated 1 out of 5 by from in this economy? I struggled with my taxes this year because I couldn't afford to talk to somebody to talk me through all of the extra difficulties added onto taxes from covid-19. They told me my taxes were "too complicated" to do for free so a charge was added. And I'd have to pay extra if I wanted an actual person to help me(with other benefits that should already be included). Unfortunately, you have to pay that out of pocket at the time of filing, so I will now be pushing a different bill to the side to take care of this one. It was the hardest and most difficult year I've ever dealt with, and to have to pay money to find out that I owe even more money to the IRS was the cherry on top. Where are the companies who actually care about the people and not the profit? I'm tired.
Date published: 2021-02-25
Rated 4 out of 5 by from it easy Upset because I didn't have to pay last 3 years, but this year I HAD to.
Date published: 2021-02-25
Rated 5 out of 5 by from CASSANDRA IS A GREAT REPRESENTATIVE My phone conversation with Cassandra was so helpful. She helped me so much. I could not have filed my taxes without her!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Free help with experts I just can't say enough about the Turbo Tax Live experts that I was able to work with to complete my taxes. Big shout out to Linda, Marya, and David. They were so friendly, had so much patience, and didn't make me feel stupid. Definitely recommend to friends and family. You are worth every penny.
Date published: 2021-02-25
Rated 5 out of 5 by from easy peasy It is always easy to file fed & state return using Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy! It was super easy and I felt confident completing it on my own!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy and efficient to use The experts that I talked to during the process were knowledgeable, and extremely helpful. They also had a happy attitude which was refreshing
Date published: 2021-02-25
Rated 5 out of 5 by from Nice! I've used Turbotax for years and years! So easy to use, fast making a fast return! Love! Wouldnt want to use or go anywhere else.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Good, very well explained step by step. No issues or concerns after finishing up my claims.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I prefer turbo tax on my computer. Turbo tax on my computer is easier to use than online
Date published: 2021-02-25
Rated 1 out of 5 by from in this economy? I struggled with my taxes this year because I couldn't afford to talk to somebody to talk me through all of the extra difficulties added onto taxes from covid-19. They told me my taxes were "too complicated" to do for free so a charge was added. And I'd have to pay extra if I wanted an actual person to help me(with other benefits that should already be included). Unfortunately, you have to pay that out of pocket at the time of filing, so I will now be pushing a different bill to the side to take care of this one. It was the hardest and most difficult year I've ever dealt with, and to have to pay money to find out that I owe even more money to the IRS was the cherry on top. Where are the companies who actually care about the people and not the profit? I'm tired.
Date published: 2021-02-25
Rated 4 out of 5 by from it easy Upset because I didn't have to pay last 3 years, but this year I HAD to.
Date published: 2021-02-25
Rated 5 out of 5 by from CASSANDRA IS A GREAT REPRESENTATIVE My phone conversation with Cassandra was so helpful. She helped me so much. I could not have filed my taxes without her!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Free help with experts I just can't say enough about the Turbo Tax Live experts that I was able to work with to complete my taxes. Big shout out to Linda, Marya, and David. They were so friendly, had so much patience, and didn't make me feel stupid. Definitely recommend to friends and family. You are worth every penny.
Date published: 2021-02-25
Rated 5 out of 5 by from easy peasy It is always easy to file fed & state return using Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy! It was super easy and I felt confident completing it on my own!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy and efficient to use The experts that I talked to during the process were knowledgeable, and extremely helpful. They also had a happy attitude which was refreshing
Date published: 2021-02-25
Rated 5 out of 5 by from Nice! I've used Turbotax for years and years! So easy to use, fast making a fast return! Love! Wouldnt want to use or go anywhere else.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Good, very well explained step by step. No issues or concerns after finishing up my claims.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11758