TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome GoJohn Great package for tax return preparation. Have used for years, and will continue to do so.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so helpful Software is user friendly...if you get stuck you're just a phone call away.
Date published: 2022-03-07
Rated 5 out of 5 by from i love turbo tax great experience. i use it for myself and my relatives
Date published: 2022-03-07
Rated 5 out of 5 by from Cool Good experience, been using this service for 8years
Date published: 2022-03-07
Rated 5 out of 5 by from easy to file easy and fast way to file thank you for your help.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy and Helpful The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by from First Time User I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by from Awesome Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by from Sooooo easy year to year I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by from Good but I got a hang up While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 11758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome GoJohn Great package for tax return preparation. Have used for years, and will continue to do so.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so helpful Software is user friendly...if you get stuck you're just a phone call away.
Date published: 2022-03-07
Rated 5 out of 5 by from i love turbo tax great experience. i use it for myself and my relatives
Date published: 2022-03-07
Rated 5 out of 5 by from Cool Good experience, been using this service for 8years
Date published: 2022-03-07
Rated 5 out of 5 by from easy to file easy and fast way to file thank you for your help.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy and Helpful The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by from First Time User I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by from Awesome Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by from Sooooo easy year to year I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by from Good but I got a hang up While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 11758