TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 2022 i dont pay alot. it is easy. it doesnt take alot of time. i dont have to make appointment. i dont have to leave my home.
Date published: 2022-03-18
Rated 1 out of 5 by from headache I couldn't figure out why I couldn't file for so long over some form that didn't apply to me. The "help" I received was subpar. Took weeks to figure out what was going on rather than real help from an "expert". And turbo tax being "free" is such a huge lie. I am not sure if I am going to use this again going forward.
Date published: 2022-03-18
Rated 1 out of 5 by from PAYMENTS RIDICULOUS, TAKES ADVANTAGE SHOULDNT HAVE TO PAY EACH YEAR FOR TURBO TAX PLUS!
Date published: 2022-03-18
Rated 4 out of 5 by from Great Service Quick and easy to use. Friendly format. Ellen was very professional.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is the Best!!! Always an easy and smooth filing with turbo Tax! Thanks!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is always on the ball! Love the txt! Always on the ball...keeps me up to date with txt msgs. I will definitely use them again! Thank you
Date published: 2022-03-18
Rated 5 out of 5 by from awesome Very good, great, fantastic. easy and affordable will do it next year
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax over 10 years and going strong Turbo Tax is great! I have filed with Turbo tax for > 10 yrs and its been great every time!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax was really easy Turbotax was really easy to use and Becky was friendly. She did my taxes quickly.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax is stingy now Ive used TurboTax since I started filing my taxes myself. It was always free and easy to use. Now this year you cant file without paying a fee for both federal and state and if you want to pay using your federal return its another fee on top of that. Probably wont be using next time. Its easy to use though which I like but the fees are ridiculous…
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 11757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 i dont pay alot. it is easy. it doesnt take alot of time. i dont have to make appointment. i dont have to leave my home.
Date published: 2022-03-18
Rated 1 out of 5 by from headache I couldn't figure out why I couldn't file for so long over some form that didn't apply to me. The "help" I received was subpar. Took weeks to figure out what was going on rather than real help from an "expert". And turbo tax being "free" is such a huge lie. I am not sure if I am going to use this again going forward.
Date published: 2022-03-18
Rated 1 out of 5 by from PAYMENTS RIDICULOUS, TAKES ADVANTAGE SHOULDNT HAVE TO PAY EACH YEAR FOR TURBO TAX PLUS!
Date published: 2022-03-18
Rated 4 out of 5 by from Great Service Quick and easy to use. Friendly format. Ellen was very professional.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is the Best!!! Always an easy and smooth filing with turbo Tax! Thanks!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is always on the ball! Love the txt! Always on the ball...keeps me up to date with txt msgs. I will definitely use them again! Thank you
Date published: 2022-03-18
Rated 5 out of 5 by from awesome Very good, great, fantastic. easy and affordable will do it next year
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax over 10 years and going strong Turbo Tax is great! I have filed with Turbo tax for > 10 yrs and its been great every time!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax was really easy Turbotax was really easy to use and Becky was friendly. She did my taxes quickly.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax is stingy now Ive used TurboTax since I started filing my taxes myself. It was always free and easy to use. Now this year you cant file without paying a fee for both federal and state and if you want to pay using your federal return its another fee on top of that. Probably wont be using next time. Its easy to use though which I like but the fees are ridiculous…
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 11757