TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great experience It is super easy to file. I will keep using this service.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is excellent software The convenience fee for paying Turbo Tax from the return amount is too high. It should be a % of the refund amount, i.e. a percentage of the financed amount.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes it easy to do your own taxes Very easy to navigate and help at every turn. I used the expert help this year to clear an issue and they helped me solve the problem in 10 mins!
Date published: 2021-02-18
Rated 5 out of 5 by from Smooth experience I did engage with Live agent. Very nice and knowledgeable
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is quick, efficient, and simple to use Stumble upon this website years ago and it has helped make filing my taxes easy. I would recommend it to anyone.
Date published: 2021-02-18
Rated 5 out of 5 by from Single It’s great lovely but I don’t know why my file keeps in failing daily and daily
Date published: 2021-02-18
Rated 4 out of 5 by from Easy Very easy to follow and understand walked me thru step by step
Date published: 2021-02-18
Rated 4 out of 5 by from Very good product Filing electronically was pretty easy. The prompted questions helped me to navigate through filing my 1099s for the first time (began trading on Robinhood the middle of last year). 4 stars instead of 5 because the fee is a little high (H&R Block was charging me $50 instead of $70) and I was disturbed by the fact that, after choosing to have the fee deducted from my federal refund, there was an additional $40 fee added for this service. I thought this was extra devious since there is no mention of it until you get to the final page, had to back up several pages and pay upfront with my debit card.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Support! I had to call support 4 times this year as I now believe I made it more difficult than it needed to be. All 4 support folks were very understanding of my questions and found solutions right away. They were patient and walked me through each step I needed to take to continue my way on to filing completion! The self-help was also very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service! Very Helpful. Very clean and clear format for input of tax info.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great experience It is super easy to file. I will keep using this service.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is excellent software The convenience fee for paying Turbo Tax from the return amount is too high. It should be a % of the refund amount, i.e. a percentage of the financed amount.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes it easy to do your own taxes Very easy to navigate and help at every turn. I used the expert help this year to clear an issue and they helped me solve the problem in 10 mins!
Date published: 2021-02-18
Rated 5 out of 5 by from Smooth experience I did engage with Live agent. Very nice and knowledgeable
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is quick, efficient, and simple to use Stumble upon this website years ago and it has helped make filing my taxes easy. I would recommend it to anyone.
Date published: 2021-02-18
Rated 5 out of 5 by from Single It’s great lovely but I don’t know why my file keeps in failing daily and daily
Date published: 2021-02-18
Rated 4 out of 5 by from Easy Very easy to follow and understand walked me thru step by step
Date published: 2021-02-18
Rated 4 out of 5 by from Very good product Filing electronically was pretty easy. The prompted questions helped me to navigate through filing my 1099s for the first time (began trading on Robinhood the middle of last year). 4 stars instead of 5 because the fee is a little high (H&R Block was charging me $50 instead of $70) and I was disturbed by the fact that, after choosing to have the fee deducted from my federal refund, there was an additional $40 fee added for this service. I thought this was extra devious since there is no mention of it until you get to the final page, had to back up several pages and pay upfront with my debit card.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Support! I had to call support 4 times this year as I now believe I made it more difficult than it needed to be. All 4 support folks were very understanding of my questions and found solutions right away. They were patient and walked me through each step I needed to take to continue my way on to filing completion! The self-help was also very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service! Very Helpful. Very clean and clear format for input of tax info.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11757