TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I LOVE Turbo Tax! I've been using Turbo Tax for years, and every year their level of customer service gets better. Every single person I've ever dealt with has been extremely friendly, knowledgeable and I always leave the conversation feeling like they went above and beyond the call of duty. Great staff!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use, accurate, file taxes on your own I have used accountants and filed taxes myself. I prefer to file myself with TurboTax because I can ensure the forms contain the information accurately and I have found I can do it much faster than an accountant. In 22 years I have only been audited once and it was easy to resolve the issue on my own because I had easy access to TurboTax docs. The program walks you through the filling process and answers all of your questions if you just take a breath and take your time; you can accurately file your taxes, make sure they are done right, and not rely on others.
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax King of Up sales Its great and works well, but what it offers for a free tax return is about half of what you could get if you pay. The up sale sections are worded poorly to make you think you have to sell your info to turbo tax and their parent company and that it is required by the irs to do so. SHAME ON TURBO TAX
Date published: 2022-02-16
Rated 3 out of 5 by from Getting help is almost imposable Both forms state and federal form were rejected. AGI mismatch but AGI was not a mismatch and from there it went down hill. Turbo Tax is better than this. Help for the clients should be easier.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is AWESOME They helped the whole time. Anything I forgot they showed me exactly where to find it.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is terrific TurboTax is terrific! It was so easy to use and the support was phenomenal!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax the to go to tax service. This is my third year using Turbo Tax never ceases to amaze me how easy it is to file your taxes online. The process is super easy. Thank you Turbo Tax for an other pleasant experience.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax ROCKS This program is so easy to use. You can feel confident about the accuracy
Date published: 2022-02-16
Rated 5 out of 5 by from Easy Easy to use and file, took around 30 minutes to answer all the questions and file
Date published: 2022-02-16
Rated 5 out of 5 by from Never disappoints me I've been using turbotax for over 8 years and I've always been satisfied!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11756
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE Turbo Tax! I've been using Turbo Tax for years, and every year their level of customer service gets better. Every single person I've ever dealt with has been extremely friendly, knowledgeable and I always leave the conversation feeling like they went above and beyond the call of duty. Great staff!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use, accurate, file taxes on your own I have used accountants and filed taxes myself. I prefer to file myself with TurboTax because I can ensure the forms contain the information accurately and I have found I can do it much faster than an accountant. In 22 years I have only been audited once and it was easy to resolve the issue on my own because I had easy access to TurboTax docs. The program walks you through the filling process and answers all of your questions if you just take a breath and take your time; you can accurately file your taxes, make sure they are done right, and not rely on others.
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax King of Up sales Its great and works well, but what it offers for a free tax return is about half of what you could get if you pay. The up sale sections are worded poorly to make you think you have to sell your info to turbo tax and their parent company and that it is required by the irs to do so. SHAME ON TURBO TAX
Date published: 2022-02-16
Rated 3 out of 5 by from Getting help is almost imposable Both forms state and federal form were rejected. AGI mismatch but AGI was not a mismatch and from there it went down hill. Turbo Tax is better than this. Help for the clients should be easier.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is AWESOME They helped the whole time. Anything I forgot they showed me exactly where to find it.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is terrific TurboTax is terrific! It was so easy to use and the support was phenomenal!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax the to go to tax service. This is my third year using Turbo Tax never ceases to amaze me how easy it is to file your taxes online. The process is super easy. Thank you Turbo Tax for an other pleasant experience.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax ROCKS This program is so easy to use. You can feel confident about the accuracy
Date published: 2022-02-16
Rated 5 out of 5 by from Easy Easy to use and file, took around 30 minutes to answer all the questions and file
Date published: 2022-02-16
Rated 5 out of 5 by from Never disappoints me I've been using turbotax for over 8 years and I've always been satisfied!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11756