TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I have used them for seven years. They are Great!!
Date published: 2021-02-25
Rated 5 out of 5 by from I've used turbo tax for 8 years now Great. and are happy with it will use it again next time
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! It was quick and easy to use! I've used other Tax systems and had CPA's do my taxes, for the amount of money and ease of the program it's well worth it!
Date published: 2021-02-25
Rated 4 out of 5 by from Quite unsure to do it alone I was very unsure and insecure going through the process alone, so at one point I started working with TurboTax Live Assistant - Ashley. She was very helpful and engaged - she spent almost 3 hours with me, skipping through the sections and resolving issues. I really felt that my case was important for her and many times she was talking with other agents in order to get the best advice.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME! This the fourth year in on record that I have used turbo tax and I love it. It is easy to navigate. Anyone with any computer experience, no matter how little, can use turbo tax. If you need their help at all they are available to help. I actually started using turbo tax from 1994. I used a tax prepare twice and didn't get a better return and paid hundreds of dollars. I learned my lesson. Never again. Thank you, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is fantasic Pleasant experience if filing your income can ever be pleasant. This software made it very easy to complete every form.
Date published: 2021-02-25
Rated 4 out of 5 by from Love the software, despite some glitches... I called Turbo Tax Live three (3) times to speak directly to a CPA and each time he/she resolved my issues. Amazing service for the price and I greatly appreciate the time and thoroughness of each expert. The one continuing issue I experience every year is at least one or two software glitches (ex: duplicate line items which are blank resulting from data pulled over from mutual fund)
Date published: 2021-02-25
Rated 5 out of 5 by from Simple Carry-over feature is great! Have used the past 10 years.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use I have used them for seven years. They are Great!!
Date published: 2021-02-25
Rated 5 out of 5 by from I've used turbo tax for 8 years now Great. and are happy with it will use it again next time
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! It was quick and easy to use! I've used other Tax systems and had CPA's do my taxes, for the amount of money and ease of the program it's well worth it!
Date published: 2021-02-25
Rated 4 out of 5 by from Quite unsure to do it alone I was very unsure and insecure going through the process alone, so at one point I started working with TurboTax Live Assistant - Ashley. She was very helpful and engaged - she spent almost 3 hours with me, skipping through the sections and resolving issues. I really felt that my case was important for her and many times she was talking with other agents in order to get the best advice.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS AWESOME! This the fourth year in on record that I have used turbo tax and I love it. It is easy to navigate. Anyone with any computer experience, no matter how little, can use turbo tax. If you need their help at all they are available to help. I actually started using turbo tax from 1994. I used a tax prepare twice and didn't get a better return and paid hundreds of dollars. I learned my lesson. Never again. Thank you, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is fantasic Pleasant experience if filing your income can ever be pleasant. This software made it very easy to complete every form.
Date published: 2021-02-25
Rated 4 out of 5 by from Love the software, despite some glitches... I called Turbo Tax Live three (3) times to speak directly to a CPA and each time he/she resolved my issues. Amazing service for the price and I greatly appreciate the time and thoroughness of each expert. The one continuing issue I experience every year is at least one or two software glitches (ex: duplicate line items which are blank resulting from data pulled over from mutual fund)
Date published: 2021-02-25
Rated 5 out of 5 by from Simple Carry-over feature is great! Have used the past 10 years.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11754