TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Still hate it TurboTax keeps getting more expensive every year and there is no intuitive way to switch to a cheaper TurboTax product after choosing a product and starting to file. I feel that this, and deleting all saved info if you do manage to find a choose a cheaper option are intentional. You are intentionally making things difficult for customers to get a few more bucks. Also no I don't want to upgrade to max, and I do not appreciate being asked 4-5 times. I know there are hundreds if not thousands of people who click that and then don't understand what they have done until they get ready to file and then they are left with the choice to delete everything they just entered or pay an extra $40 bucks. It is something I expect from a scam website not a reputable company. If rates increase again next year I will likely be taking my money to a CPA and not dealing with this garbage again.Saving my information (and paying to use the information that I previously entered) is convenient and is the sole reason I have not switched to another tax service already.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peacey Very easy to use and user friendly. Lenny thinks it's wonderful.
Date published: 2021-03-01
Rated 5 out of 5 by from RELIABLE The reliability of the product helps to complete this so difficult task.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax online supporters were courteous and helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy Turbo tax makes it so easy, and they review continuously to to not miss any areas.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 taxes I like using turbo tax. Solid and easy to navigate the site with ease. Thank you!
Date published: 2021-03-01
Rated 4 out of 5 by from been using TurboTax since 1988 reccomend TurboTax to everyone who files taxes.don't know what you want me to type.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome, Easy to use, Confusing when is time to pay, very tricky, you have to read carefuly if not you can get ripped off with the option of paying with the federal refund option with the premium charges
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT PRODUCT GREAT PRODUCT.................................!!!!!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow Simple to use and easy to follow. provides answers/explanations to questions
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Still hate it TurboTax keeps getting more expensive every year and there is no intuitive way to switch to a cheaper TurboTax product after choosing a product and starting to file. I feel that this, and deleting all saved info if you do manage to find a choose a cheaper option are intentional. You are intentionally making things difficult for customers to get a few more bucks. Also no I don't want to upgrade to max, and I do not appreciate being asked 4-5 times. I know there are hundreds if not thousands of people who click that and then don't understand what they have done until they get ready to file and then they are left with the choice to delete everything they just entered or pay an extra $40 bucks. It is something I expect from a scam website not a reputable company. If rates increase again next year I will likely be taking my money to a CPA and not dealing with this garbage again.Saving my information (and paying to use the information that I previously entered) is convenient and is the sole reason I have not switched to another tax service already.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Peacey Very easy to use and user friendly. Lenny thinks it's wonderful.
Date published: 2021-03-01
Rated 5 out of 5 by from RELIABLE The reliability of the product helps to complete this so difficult task.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax online supporters were courteous and helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy Turbo tax makes it so easy, and they review continuously to to not miss any areas.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 taxes I like using turbo tax. Solid and easy to navigate the site with ease. Thank you!
Date published: 2021-03-01
Rated 4 out of 5 by from been using TurboTax since 1988 reccomend TurboTax to everyone who files taxes.don't know what you want me to type.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome, Easy to use, Confusing when is time to pay, very tricky, you have to read carefuly if not you can get ripped off with the option of paying with the federal refund option with the premium charges
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT PRODUCT GREAT PRODUCT.................................!!!!!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow Simple to use and easy to follow. provides answers/explanations to questions
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11752