TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo tax is more than I expected. It was easier than I thought so I will definitely use it next time. Really nice people, helpful respectful, and knowledgeable. I didn't care for chat that much however. Live is really really good!
Date published: 2021-05-14
Rated 3 out of 5 by from Great product with sneaky fees The walkthrough is easy to follow, meticulous, and thorough. You can explore and get information on a wide variety of tax subjects. The additive fees left me feeling price gouged. I paid over $80 for TurboTax Premier with State Returns. What the software didn't state was I had to pay for the State filing, which is misleading. Then there's the add-on Audit Assist that states it's $40. Not written in numeric format is the additional forty dollar fee for setting up Audit Assist. And if you elect to pay the fees from your return, there's a fee for that. When the final offer of product to jumpstart my taxes in November popped up, I saw another wallet grab. Just be up front and clear about the charges, then I might I purchased the upsell.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a very good tool Great life chat and follow up with good and sound advice
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Is Great. The website is easy to navigate and easy to use. I will definitely us TurboTax in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from awesome Turbo tax is extraordinary awesome, I am happy to recommend Turbo Tax to friends.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy for a first time filer I appreciate the ease of use and guidance throughout the process.
Date published: 2021-05-14
Rated 5 out of 5 by from Hands down, Turbo Tax is the way to file your tax I sincerely appreciate the help and guidance by Georgia and Becky! They are very personable, professional, easy to talk to, extremely helpful, and made me feel like they are looking for my best interest. And that is the way it should be in providing a service.
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy and Quick! Turbotax makes it easy and quick to file. I feel confident that I have every deduction I am entitled to - some I would have missed! Thanks Turbotax!
Date published: 2021-05-14
Rated 5 out of 5 by from Feeling confident Rodney was extremely helpful! I completed the program best I could but spending time with him on the phone gave me reassurance that I had worked through things correctly by following the program. Thank you for your wisdom Rodney!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes getting my taxes done easy!! Very helpful, I love the search/help option for when I have questions.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is more than I expected. It was easier than I thought so I will definitely use it next time. Really nice people, helpful respectful, and knowledgeable. I didn't care for chat that much however. Live is really really good!
Date published: 2021-05-14
Rated 3 out of 5 by from Great product with sneaky fees The walkthrough is easy to follow, meticulous, and thorough. You can explore and get information on a wide variety of tax subjects. The additive fees left me feeling price gouged. I paid over $80 for TurboTax Premier with State Returns. What the software didn't state was I had to pay for the State filing, which is misleading. Then there's the add-on Audit Assist that states it's $40. Not written in numeric format is the additional forty dollar fee for setting up Audit Assist. And if you elect to pay the fees from your return, there's a fee for that. When the final offer of product to jumpstart my taxes in November popped up, I saw another wallet grab. Just be up front and clear about the charges, then I might I purchased the upsell.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a very good tool Great life chat and follow up with good and sound advice
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Is Great. The website is easy to navigate and easy to use. I will definitely us TurboTax in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from awesome Turbo tax is extraordinary awesome, I am happy to recommend Turbo Tax to friends.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy for a first time filer I appreciate the ease of use and guidance throughout the process.
Date published: 2021-05-14
Rated 5 out of 5 by from Hands down, Turbo Tax is the way to file your tax I sincerely appreciate the help and guidance by Georgia and Becky! They are very personable, professional, easy to talk to, extremely helpful, and made me feel like they are looking for my best interest. And that is the way it should be in providing a service.
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy and Quick! Turbotax makes it easy and quick to file. I feel confident that I have every deduction I am entitled to - some I would have missed! Thanks Turbotax!
Date published: 2021-05-14
Rated 5 out of 5 by from Feeling confident Rodney was extremely helpful! I completed the program best I could but spending time with him on the phone gave me reassurance that I had worked through things correctly by following the program. Thank you for your wisdom Rodney!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax makes getting my taxes done easy!! Very helpful, I love the search/help option for when I have questions.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1176