TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! My experience with the live help was excellent, and will use services in the future again.
Date published: 2021-03-26
Rated 5 out of 5 by from Great service Explains everything to what and why you are getting taxed in certain areas. I called the customer service and Denise did an excellent job in finding out why I was paying my state taxes. Come to find out, HI taxed my whole return even the 10k that was exempt from being taxed. Ridiculous. Nonetheless, great service.
Date published: 2021-03-26
Rated 5 out of 5 by from Thank you Turbo Tax I have never filed my taxes on my own, nor have I filed in the last few years! Turbo tax made it easy and stress free.
Date published: 2021-03-26
Rated 5 out of 5 by from If my mother-in-law can do it! Mother-in-law asked me to do her taxes (told me to do them). She had all kinds of forms to sift through and I thought it would take me forever to do. TurboTax made it as painless as possible (mother-in-law was standing right next to me). Would recommend to everyone!
Date published: 2021-03-26
Rated 5 out of 5 by from Took all day to do my taxes...instead of weeks. I worked for an MIT startup AI company in 1986 that designed an expert system to calculate taxes, which flopped. It's a difficult application to write. I would have never believed it'd be possible. Good job Intuit.
Date published: 2021-03-26
Rated 4 out of 5 by from First time trying to file For my first time that was pretty easy unlike what ive been told... Just have to see if it works now
Date published: 2021-03-26
Rated 5 out of 5 by from Love this service!! I've been using TurboTax to file my taxes for years and it's a wonderful service!
Date published: 2021-03-26
Rated 5 out of 5 by from Alice at Turbo Tax is Awesome! Alice helped me get through the finality of filing e file! I appreciate her so much this was my first time to file on my own and our AGI number was off from what the IRS had from 2019 we finally figured it out. My heart is beating 100 miles an hour I'm so excited! Thank you Thank you Thank you Alice and Turbo Tax!
Date published: 2021-03-26
Rated 2 out of 5 by from riddled with hidden fees and taxes riddled with hidden fees and taxes they do not tell you about until it is time to submit for filing.
Date published: 2021-03-26
Rated 5 out of 5 by from Walked me through with ease! Being someone who has never filed on my own, and always went somewhere and paid (waisted) a lot of money to have them done for me. This system walked me through it all with ease! And it was also informative about any phrases, or things I was unsure exactly what it ment when I was prompted to answer, but the info was given to help me understand what I was answering and why! Awesome! Will totally be using this every year as long as my refund arrives without any issue as is expected.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1176
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! My experience with the live help was excellent, and will use services in the future again.
Date published: 2021-03-26
Rated 5 out of 5 by from Great service Explains everything to what and why you are getting taxed in certain areas. I called the customer service and Denise did an excellent job in finding out why I was paying my state taxes. Come to find out, HI taxed my whole return even the 10k that was exempt from being taxed. Ridiculous. Nonetheless, great service.
Date published: 2021-03-26
Rated 5 out of 5 by from Thank you Turbo Tax I have never filed my taxes on my own, nor have I filed in the last few years! Turbo tax made it easy and stress free.
Date published: 2021-03-26
Rated 5 out of 5 by from If my mother-in-law can do it! Mother-in-law asked me to do her taxes (told me to do them). She had all kinds of forms to sift through and I thought it would take me forever to do. TurboTax made it as painless as possible (mother-in-law was standing right next to me). Would recommend to everyone!
Date published: 2021-03-26
Rated 5 out of 5 by from Took all day to do my taxes...instead of weeks. I worked for an MIT startup AI company in 1986 that designed an expert system to calculate taxes, which flopped. It's a difficult application to write. I would have never believed it'd be possible. Good job Intuit.
Date published: 2021-03-26
Rated 4 out of 5 by from First time trying to file For my first time that was pretty easy unlike what ive been told... Just have to see if it works now
Date published: 2021-03-26
Rated 5 out of 5 by from Love this service!! I've been using TurboTax to file my taxes for years and it's a wonderful service!
Date published: 2021-03-26
Rated 5 out of 5 by from Alice at Turbo Tax is Awesome! Alice helped me get through the finality of filing e file! I appreciate her so much this was my first time to file on my own and our AGI number was off from what the IRS had from 2019 we finally figured it out. My heart is beating 100 miles an hour I'm so excited! Thank you Thank you Thank you Alice and Turbo Tax!
Date published: 2021-03-26
Rated 2 out of 5 by from riddled with hidden fees and taxes riddled with hidden fees and taxes they do not tell you about until it is time to submit for filing.
Date published: 2021-03-26
Rated 5 out of 5 by from Walked me through with ease! Being someone who has never filed on my own, and always went somewhere and paid (waisted) a lot of money to have them done for me. This system walked me through it all with ease! And it was also informative about any phrases, or things I was unsure exactly what it ment when I was prompted to answer, but the info was given to help me understand what I was answering and why! Awesome! Will totally be using this every year as long as my refund arrives without any issue as is expected.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1176