TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Excellent Product While the product is excellent, and I've used it for years, I found it more confusing this year which might have to do with my aging. Overall, it was very good.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple Process The online process was simple. The best thing is the step by step walk through
Date published: 2022-04-18
Rated 3 out of 5 by from Turbotax is problematic for transmitting Actually doing my taxes has been fine, but in the past few years, transmitting had been increasingly problematic to the point where last year and this year I had to print and file. Turbotax needs to work out the bugs and give clearer directions for when transmittal problems develop other than just saying to say print and file.
Date published: 2022-04-18
Rated 3 out of 5 by from Ok Have a hard time finding info I don't want to leave a review
Date published: 2022-04-18
Rated 1 out of 5 by from Definitely shouldn't be charging me unemployment Because I was on unemployment last year you charged me $60
Date published: 2022-04-18
Rated 5 out of 5 by from Always use TurboTax Have been using for years. Always feel confident that the filing is complete.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax charging extra this year I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by from Surprise Charges to File Electronically I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Works great for my artist work! It was always very hard to figure out how to support the independent artist work, and this helped!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent Product While the product is excellent, and I've used it for years, I found it more confusing this year which might have to do with my aging. Overall, it was very good.
Date published: 2022-04-18
Rated 5 out of 5 by from Simple Process The online process was simple. The best thing is the step by step walk through
Date published: 2022-04-18
Rated 3 out of 5 by from Turbotax is problematic for transmitting Actually doing my taxes has been fine, but in the past few years, transmitting had been increasingly problematic to the point where last year and this year I had to print and file. Turbotax needs to work out the bugs and give clearer directions for when transmittal problems develop other than just saying to say print and file.
Date published: 2022-04-18
Rated 3 out of 5 by from Ok Have a hard time finding info I don't want to leave a review
Date published: 2022-04-18
Rated 1 out of 5 by from Definitely shouldn't be charging me unemployment Because I was on unemployment last year you charged me $60
Date published: 2022-04-18
Rated 5 out of 5 by from Always use TurboTax Have been using for years. Always feel confident that the filing is complete.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax charging extra this year I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to use Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by from Surprise Charges to File Electronically I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Works great for my artist work! It was always very hard to figure out how to support the independent artist work, and this helped!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1176