TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
koolkatkaty from
turbo tax butt
why would u say you can opt put of a deluxe package and then u don't give any options to get rid of the extra service??? why even say that if ur not going to let me opt out. I don't appreciate that very much I lost a lot of money due to that and I have been using turbo tax for many years and finally decided to maybe use deluxe since it said I can opt out. thinking maybe it'll be fine but at the end it did not let me. next year I will not be using this service.
Date published: 2022-03-23
Rated 2 out of 5 by
Lkop from
Too many fees
Turbo tax over the years has gotten significantly more expensive, I'd almost rather just pay the same amount or less to have someone else do all the work.
Date published: 2022-03-23
Rated 3 out of 5 by
westeast1111 from
Could be improved for US citizens earning abroad
The software could be better set up for the case where a US citizen lives and earns 100% of their income abroad and all of their investment accounts are foreign (e.g. Canadian). It's quite onerous to go through the software for these cases, especially for the foreign investment accounts where there is dividend income and the forms and categories don't align with the US forms, etc...TT assumes the US forms only .
Date published: 2022-03-23
Rated 4 out of 5 by
BluesCats from
Installation problem
Had difficulty getting CD to load and prompt and it did not import info from prior tax year even though on same computer
Date published: 2022-03-23
Rated 5 out of 5 by
Thuff1988 from
Amazing
So easy they want to much to do this when it’s so simple
Date published: 2022-03-23
Rated 3 out of 5 by
MEDIC5660 from
WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT
WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT AGAIN
Date published: 2022-03-23
Rated 5 out of 5 by
Eye43 from
Turbo tax was easy to use!
Turbo tax walked me through step by step. If I had a question I went to the chat. I even found answers in the search feature. It had me review multiple times to make sure I got things right. I highly recommend this product!
Date published: 2022-03-23
Rated 5 out of 5 by
Harry 06 from
good
-good explanation and good price -good explanation and good price
Date published: 2022-03-23
Rated 5 out of 5 by
Hawaii Wahine from
Love Turbo tax
Was easy enough to do on my own! Won't ever pay someone to do it in the future!
Date published: 2022-03-23
Rated 5 out of 5 by
Schlatz24 from
Turbo Tax Is Easy To Use
I have used Turbo Tax for years. The product is easy to use and I've never had a problem filing our returns
All TurboTax® Offerings Reviews - Page 11748
Date published: 2022-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
koolkatkaty from
turbo tax butt
why would u say you can opt put of a deluxe package and then u don't give any options to get rid of the extra service??? why even say that if ur not going to let me opt out. I don't appreciate that very much I lost a lot of money due to that and I have been using turbo tax for many years and finally decided to maybe use deluxe since it said I can opt out. thinking maybe it'll be fine but at the end it did not let me. next year I will not be using this service.
Date published: 2022-03-23
Rated 2 out of 5 by
Lkop from
Too many fees
Turbo tax over the years has gotten significantly more expensive, I'd almost rather just pay the same amount or less to have someone else do all the work.
Date published: 2022-03-23
Rated 3 out of 5 by
westeast1111 from
Could be improved for US citizens earning abroad
The software could be better set up for the case where a US citizen lives and earns 100% of their income abroad and all of their investment accounts are foreign (e.g. Canadian). It's quite onerous to go through the software for these cases, especially for the foreign investment accounts where there is dividend income and the forms and categories don't align with the US forms, etc...TT assumes the US forms only .
Date published: 2022-03-23
Rated 4 out of 5 by
BluesCats from
Installation problem
Had difficulty getting CD to load and prompt and it did not import info from prior tax year even though on same computer
Date published: 2022-03-23
Rated 5 out of 5 by
Thuff1988 from
Amazing
So easy they want to much to do this when it’s so simple
Date published: 2022-03-23
Rated 3 out of 5 by
MEDIC5660 from
WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT
WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT AGAIN
Date published: 2022-03-23
Rated 5 out of 5 by
Eye43 from
Turbo tax was easy to use!
Turbo tax walked me through step by step. If I had a question I went to the chat. I even found answers in the search feature. It had me review multiple times to make sure I got things right. I highly recommend this product!
Date published: 2022-03-23
Rated 5 out of 5 by
Harry 06 from
good
-good explanation and good price -good explanation and good price
Date published: 2022-03-23
Rated 5 out of 5 by
Hawaii Wahine from
Love Turbo tax
Was easy enough to do on my own! Won't ever pay someone to do it in the future!
Date published: 2022-03-23
Rated 5 out of 5 by
Schlatz24 from
Turbo Tax Is Easy To Use
I have used Turbo Tax for years. The product is easy to use and I've never had a problem filing our returns
All TurboTax® Offerings Reviews - Page 11748
Date published: 2022-03-23