TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from turbo tax butt why would u say you can opt put of a deluxe package and then u don't give any options to get rid of the extra service??? why even say that if ur not going to let me opt out. I don't appreciate that very much I lost a lot of money due to that and I have been using turbo tax for many years and finally decided to maybe use deluxe since it said I can opt out. thinking maybe it'll be fine but at the end it did not let me. next year I will not be using this service.
Date published: 2022-03-23
Rated 2 out of 5 by from Too many fees Turbo tax over the years has gotten significantly more expensive, I'd almost rather just pay the same amount or less to have someone else do all the work.
Date published: 2022-03-23
Rated 3 out of 5 by from Could be improved for US citizens earning abroad The software could be better set up for the case where a US citizen lives and earns 100% of their income abroad and all of their investment accounts are foreign (e.g. Canadian). It's quite onerous to go through the software for these cases, especially for the foreign investment accounts where there is dividend income and the forms and categories don't align with the US forms, etc...TT assumes the US forms only .
Date published: 2022-03-23
Rated 4 out of 5 by from Installation problem Had difficulty getting CD to load and prompt and it did not import info from prior tax year even though on same computer
Date published: 2022-03-23
Rated 5 out of 5 by from Amazing So easy they want to much to do this when it’s so simple
Date published: 2022-03-23
Rated 3 out of 5 by from WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT AGAIN
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax was easy to use! Turbo tax walked me through step by step. If I had a question I went to the chat. I even found answers in the search feature. It had me review multiple times to make sure I got things right. I highly recommend this product!
Date published: 2022-03-23
Rated 5 out of 5 by from good -good explanation and good price -good explanation and good price
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbo tax Was easy enough to do on my own! Won't ever pay someone to do it in the future!
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Is Easy To Use I have used Turbo Tax for years. The product is easy to use and I've never had a problem filing our returns
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 11748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax butt why would u say you can opt put of a deluxe package and then u don't give any options to get rid of the extra service??? why even say that if ur not going to let me opt out. I don't appreciate that very much I lost a lot of money due to that and I have been using turbo tax for many years and finally decided to maybe use deluxe since it said I can opt out. thinking maybe it'll be fine but at the end it did not let me. next year I will not be using this service.
Date published: 2022-03-23
Rated 2 out of 5 by from Too many fees Turbo tax over the years has gotten significantly more expensive, I'd almost rather just pay the same amount or less to have someone else do all the work.
Date published: 2022-03-23
Rated 3 out of 5 by from Could be improved for US citizens earning abroad The software could be better set up for the case where a US citizen lives and earns 100% of their income abroad and all of their investment accounts are foreign (e.g. Canadian). It's quite onerous to go through the software for these cases, especially for the foreign investment accounts where there is dividend income and the forms and categories don't align with the US forms, etc...TT assumes the US forms only .
Date published: 2022-03-23
Rated 4 out of 5 by from Installation problem Had difficulty getting CD to load and prompt and it did not import info from prior tax year even though on same computer
Date published: 2022-03-23
Rated 5 out of 5 by from Amazing So easy they want to much to do this when it’s so simple
Date published: 2022-03-23
Rated 3 out of 5 by from WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT WAS THE FIRST TIME AND NOT SURE IF WE WILL DO IT AGAIN
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax was easy to use! Turbo tax walked me through step by step. If I had a question I went to the chat. I even found answers in the search feature. It had me review multiple times to make sure I got things right. I highly recommend this product!
Date published: 2022-03-23
Rated 5 out of 5 by from good -good explanation and good price -good explanation and good price
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbo tax Was easy enough to do on my own! Won't ever pay someone to do it in the future!
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Is Easy To Use I have used Turbo Tax for years. The product is easy to use and I've never had a problem filing our returns
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 11748