TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from very good easy and fast, very helpful, no problem used for 3 years
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax was easy to use, and each step was explained when I had questions.
Date published: 2021-02-25
Rated 1 out of 5 by from Terrible Auto Sync Feature for Stocks I paid 70 bucks to have everything imported but their automated feature imports what it wants to report and I had to spend about an hour and half checking to make sure it was correct because my e file would not go through. I called customer support twice just to get information on what could be stopping my file from going through. In my opinion it was a waste of 70 bucks since I pretty much had to go in there and change all the various date acquired to various instead of blank.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax is great and very easy to use. Filing my taxes is simple using Turbo Tax. When I ask the experts a question I get an answer back within 24 hours. The responses were very helpful. I never get any money back so people ask me why do I still use it. I tell them is easy and less stressful.
Date published: 2021-02-25
Rated 5 out of 5 by from Love it I did receive help from a live person and was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from They always are so helpful I had some reluctance to filing this year do to the pandemic but TurboTax made everything so nice and easy thank you TurboTax for all your hard work.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Turbos I have used Turbo Tax for a few years now and this time seemed to be the best yet. Thank you
Date published: 2021-02-25
Rated 5 out of 5 by from So great They were very helpful hit every point. Made sure I got the maximum refund even though I didnt work the whole year.
Date published: 2021-02-25
Rated 4 out of 5 by from Long time user Overall I like the convenience of having it pull in the prior year, the on-demand customer service, and the overall the user experience. I did notice some of the "review" and "fix" prompts don't always lead me to a definitive answer as to what I have to fix. One example this year was the a prompt to enter info into a W2 and it duplicated the W2 versus updated. I had to go back and delete it.
Date published: 2021-02-25
Rated 5 out of 5 by from great tax tool easy to use. they help you step by step. you can do this!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very good easy and fast, very helpful, no problem used for 3 years
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax was easy to use, and each step was explained when I had questions.
Date published: 2021-02-25
Rated 1 out of 5 by from Terrible Auto Sync Feature for Stocks I paid 70 bucks to have everything imported but their automated feature imports what it wants to report and I had to spend about an hour and half checking to make sure it was correct because my e file would not go through. I called customer support twice just to get information on what could be stopping my file from going through. In my opinion it was a waste of 70 bucks since I pretty much had to go in there and change all the various date acquired to various instead of blank.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax is great and very easy to use. Filing my taxes is simple using Turbo Tax. When I ask the experts a question I get an answer back within 24 hours. The responses were very helpful. I never get any money back so people ask me why do I still use it. I tell them is easy and less stressful.
Date published: 2021-02-25
Rated 5 out of 5 by from Love it I did receive help from a live person and was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from They always are so helpful I had some reluctance to filing this year do to the pandemic but TurboTax made everything so nice and easy thank you TurboTax for all your hard work.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Turbos I have used Turbo Tax for a few years now and this time seemed to be the best yet. Thank you
Date published: 2021-02-25
Rated 5 out of 5 by from So great They were very helpful hit every point. Made sure I got the maximum refund even though I didnt work the whole year.
Date published: 2021-02-25
Rated 4 out of 5 by from Long time user Overall I like the convenience of having it pull in the prior year, the on-demand customer service, and the overall the user experience. I did notice some of the "review" and "fix" prompts don't always lead me to a definitive answer as to what I have to fix. One example this year was the a prompt to enter info into a W2 and it duplicated the W2 versus updated. I had to go back and delete it.
Date published: 2021-02-25
Rated 5 out of 5 by from great tax tool easy to use. they help you step by step. you can do this!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11742