TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Disappointed this year I was disappointed with TurboTax this year because my Virginia state tax return was rejected due to an "error in our (TurboTax's) software." Having one's taxes rejected due to a system issue within the TurboTax program is not optimal when the whole reason we selected TurboTax was to avoid errors on our own.
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy and safe Turbo tax dis amazing, they helped me find tax breaks and are all about putting your money back into your pocket.
Date published: 2021-02-19
Rated 2 out of 5 by from Computer Glitch or is it a Software Issue??????? VA_Charity - We've identified a potential issue in your Virginia return due to an error in our software. If it was your error then why didn't you give me a discount. Tax season is stressful enough. The email made it look like it was my fault. If it does not resolve itself then I will not use your services next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is so easy! I like the way Turbo Tax takes you through all of your taxable issues and provides explanations if you have a question.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing! This was the fastest experience! Super simple and easy to put in all the information. No confusions ans easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to file! I always use Turbo Tax to file my yearly Tax returns. Never had a problem except one and it was easily resolved. Thanks Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is easy! seems like this years version was easier than last year. whatever you changed, it worked.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is AWESOME!!! TurboTax is so fast, easy, and efficient. I have tried others but was disappointed and will only use TurboTax forever.
Date published: 2021-02-19
Rated 4 out of 5 by from TuboTax has always been there every year I feel confident year after year. This year was the first time we had a problem with the CA not being excepted, and TT notified me and told me to get into it and they automatically had the updates I needed and I was able to resubmit without to much extra effort.
Date published: 2021-02-19
Rated 1 out of 5 by from Surprise Fees Way to give me deductions and wait until the absolute last minute to let me know that you're going to charge me some surprise fees!? Why? Because I earned a life time learner's tax deduction that wasn't actually applied to my federal refund! Y'all are the worst, I'm glad I turn to you to wring out my wallet. ily
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11737
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Disappointed this year I was disappointed with TurboTax this year because my Virginia state tax return was rejected due to an "error in our (TurboTax's) software." Having one's taxes rejected due to a system issue within the TurboTax program is not optimal when the whole reason we selected TurboTax was to avoid errors on our own.
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy and safe Turbo tax dis amazing, they helped me find tax breaks and are all about putting your money back into your pocket.
Date published: 2021-02-19
Rated 2 out of 5 by from Computer Glitch or is it a Software Issue??????? VA_Charity - We've identified a potential issue in your Virginia return due to an error in our software. If it was your error then why didn't you give me a discount. Tax season is stressful enough. The email made it look like it was my fault. If it does not resolve itself then I will not use your services next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is so easy! I like the way Turbo Tax takes you through all of your taxable issues and provides explanations if you have a question.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing! This was the fastest experience! Super simple and easy to put in all the information. No confusions ans easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to file! I always use Turbo Tax to file my yearly Tax returns. Never had a problem except one and it was easily resolved. Thanks Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is easy! seems like this years version was easier than last year. whatever you changed, it worked.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is AWESOME!!! TurboTax is so fast, easy, and efficient. I have tried others but was disappointed and will only use TurboTax forever.
Date published: 2021-02-19
Rated 4 out of 5 by from TuboTax has always been there every year I feel confident year after year. This year was the first time we had a problem with the CA not being excepted, and TT notified me and told me to get into it and they automatically had the updates I needed and I was able to resubmit without to much extra effort.
Date published: 2021-02-19
Rated 1 out of 5 by from Surprise Fees Way to give me deductions and wait until the absolute last minute to let me know that you're going to charge me some surprise fees!? Why? Because I earned a life time learner's tax deduction that wasn't actually applied to my federal refund! Y'all are the worst, I'm glad I turn to you to wring out my wallet. ily
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11737