TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Pleased that Turbo Tax is up to date It's great to just answer the questions and Turbo Tax does the rest. Turbo Tax stays current with the tax law, saving me hours of work.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was very easy, thorough and helped me pay less to Federal Government, even though I didn't like paying anything, they made it less painful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is extremely helpful Belinda the live chat was awesome she really help me out with everything
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Easy for me to understand and fill-in with my records
Date published: 2021-02-17
Rated 2 out of 5 by from Most of TT is great but I had problems I was ready to e-file both Fed and sate taxes but there was one item that needed attention. I made an error and then could not find how to correct it. My state taxes went from 0 to 5000. I got a rep who tried to help but then he transferred me to a CPA who spent about 2 hours with me but we could not get back to the right form to repair it. I ran out of time and had to end the call. The next day I called again and the rep (Brandle) was able to get me to the right document to correct. The issue was more knowing how to navigate the site and Brandle was able to do it. But in the process I must have filled out my state driver's license info 3 times and ended up in a number of loops, just going round and round. Not sure if I will continue with TT. Thank the lord for Brandle!
Date published: 2021-02-17
Rated 4 out of 5 by from Disappointed there was a charge for itemizing. Will use again next year. Hope to get a bigger refund as well.
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT TOOL FOR TAX FILING Love the ease of entries. You make it easy for even a layman like me can do my own taxes and have for 9 years now.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is wonderful! Very easy to use and great automated service; helpful advise
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to work with, has been affordable and simple.
Date published: 2021-02-17
Rated 5 out of 5 by from Valerie was very helpful!!! I was in need of having some questions answered and Valerie was extremely helpful. She stayed on the phone with me to help me complete the process.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11735
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pleased that Turbo Tax is up to date It's great to just answer the questions and Turbo Tax does the rest. Turbo Tax stays current with the tax law, saving me hours of work.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy Turbo Tax was very easy, thorough and helped me pay less to Federal Government, even though I didn't like paying anything, they made it less painful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is extremely helpful Belinda the live chat was awesome she really help me out with everything
Date published: 2021-02-17
Rated 5 out of 5 by from Simple Easy for me to understand and fill-in with my records
Date published: 2021-02-17
Rated 2 out of 5 by from Most of TT is great but I had problems I was ready to e-file both Fed and sate taxes but there was one item that needed attention. I made an error and then could not find how to correct it. My state taxes went from 0 to 5000. I got a rep who tried to help but then he transferred me to a CPA who spent about 2 hours with me but we could not get back to the right form to repair it. I ran out of time and had to end the call. The next day I called again and the rep (Brandle) was able to get me to the right document to correct. The issue was more knowing how to navigate the site and Brandle was able to do it. But in the process I must have filled out my state driver's license info 3 times and ended up in a number of loops, just going round and round. Not sure if I will continue with TT. Thank the lord for Brandle!
Date published: 2021-02-17
Rated 4 out of 5 by from Disappointed there was a charge for itemizing. Will use again next year. Hope to get a bigger refund as well.
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT TOOL FOR TAX FILING Love the ease of entries. You make it easy for even a layman like me can do my own taxes and have for 9 years now.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is wonderful! Very easy to use and great automated service; helpful advise
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to work with, has been affordable and simple.
Date published: 2021-02-17
Rated 5 out of 5 by from Valerie was very helpful!!! I was in need of having some questions answered and Valerie was extremely helpful. She stayed on the phone with me to help me complete the process.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11735