TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Turbo Tax has made taxes so much easier for me. Taxes are made so much easier with Turbo Tax and over the years it become even easier with all the improvements.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is great! I love my experience with turbo tax, its so easy to understand!
Date published: 2022-04-17
Rated 5 out of 5 by from Simple and quick This process takes me a little over an hour. Simple and I like seeing the number I owe coming down with every step.
Date published: 2022-04-17
Rated 4 out of 5 by from Nice to come back to Turbo tax ! The extra info about why, what , when was very helpful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome My experience with Turbo tax was amazing this was my first year filing on my own and hit wasn't a bad experience at all. I look forward to filing my own taxes every year using turbo tax.
Date published: 2022-04-17
Rated 5 out of 5 by from Simple, Clear. Easy to follow. I have a very simple tax situation and TurboTax allowed me to do my taxes in about an hour.
Date published: 2022-04-17
Rated 3 out of 5 by from It's ok, could stand a few improvements User experience could be improved by consistent placement of the "Continue" button page to page for simple click through rather than requirement to navigate cursor to slightly different position. Elimination of pages with "Helpful" text that simply have to be clicked through would also be more user friendly.
Date published: 2022-04-17
Rated 3 out of 5 by from CD vs Online Products should not be different between the online version and the CD version. If you are going to continue to support to different versions with the same name, then please update your support sites to support both. I kept looking for answers and all I could find was how the answer my question via the online version and not the CD version. Very poor customer service from this point of view.
Date published: 2022-04-17
Rated 5 out of 5 by from they are really helpful i have been having trouble with my return and the person that helped me today did all she could to help fix the problem instead of just telling me to print it out and file that way she walk me though every step she could think of she was amazing
Date published: 2022-04-17
Rated 1 out of 5 by from never again they charge hidden fees. never again. i'm tired.Ate my entire refund with $15 off code.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax has made taxes so much easier for me. Taxes are made so much easier with Turbo Tax and over the years it become even easier with all the improvements.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is great! I love my experience with turbo tax, its so easy to understand!
Date published: 2022-04-17
Rated 5 out of 5 by from Simple and quick This process takes me a little over an hour. Simple and I like seeing the number I owe coming down with every step.
Date published: 2022-04-17
Rated 4 out of 5 by from Nice to come back to Turbo tax ! The extra info about why, what , when was very helpful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome My experience with Turbo tax was amazing this was my first year filing on my own and hit wasn't a bad experience at all. I look forward to filing my own taxes every year using turbo tax.
Date published: 2022-04-17
Rated 5 out of 5 by from Simple, Clear. Easy to follow. I have a very simple tax situation and TurboTax allowed me to do my taxes in about an hour.
Date published: 2022-04-17
Rated 3 out of 5 by from It's ok, could stand a few improvements User experience could be improved by consistent placement of the "Continue" button page to page for simple click through rather than requirement to navigate cursor to slightly different position. Elimination of pages with "Helpful" text that simply have to be clicked through would also be more user friendly.
Date published: 2022-04-17
Rated 3 out of 5 by from CD vs Online Products should not be different between the online version and the CD version. If you are going to continue to support to different versions with the same name, then please update your support sites to support both. I kept looking for answers and all I could find was how the answer my question via the online version and not the CD version. Very poor customer service from this point of view.
Date published: 2022-04-17
Rated 5 out of 5 by from they are really helpful i have been having trouble with my return and the person that helped me today did all she could to help fix the problem instead of just telling me to print it out and file that way she walk me though every step she could think of she was amazing
Date published: 2022-04-17
Rated 1 out of 5 by from never again they charge hidden fees. never again. i'm tired.Ate my entire refund with $15 off code.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1174