TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is the Best! I had a question and connected with live agent and he did an awesome job.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use I've been a Turbotax user for awhile now,I like being able to come back to "where you left off" if I don't have everything I need.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome and easy Fast help awesome service. easy to use and easy to understand.
Date published: 2022-02-16
Rated 4 out of 5 by from i hope i got all that i can easy af to do. came home from work and fired it up.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is Awesome I was nervous about some items this year. Speaking with Kurt on live chat was great. He was prompt and helped me navigate through it. He helped eased my mind. Turbo tax is great they offer great benefits. I don't like all the fees at the end I remember when it used to be a little cheaper than what it is now which is why I started using this is the first place. Example would be the $39 fee for direct deposit, I don't agree with these type of fees. Overall awesome experience.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is a life saver! This was my 1st time filing taxes, taking over from my husband who suffered a stroke last July. Every tax expert I spoke with made it so easier for me. I'm beyond grateful.
Date published: 2022-02-16
Rated 4 out of 5 by from Ok but not great Generally Turbo Tax works fine. But every year - and especially this year - in the "review" section near the end I had a number of questions to answer on IRS forms or worksheets, none of which apparently were addressed in the step-by-step question-and-answer format earlier. And some of the questions referred to a section of IRS regulations that I couldn't possibly have detailed knowledge of. This is especially annoying regarding our (modest) mutual funds. I can usually electronically transmit information from the investment provider's site, but then Turbo Tax asks a series of regulatory questions, the answers to which I (as a casual investor) can often only guess at. Mine is a fairly standard tax situation, yet Turbo Tax always fails to anticipate a few things. Finally, I have a state government pension, which this year (and probably prior years too) Turbo Tax for some reason insisted on listing as either an IRA or a Federal Government pension, which at the very least was confusing and technically inaccurate, and potentially would have affected the 'taxable income' on my state tax return. Again, this isn't all that unusual of a situation, yet Turbo Tax struggles with it.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is easy to use , Highly recommended First time filing and was so easy I felt like a pro.......
Date published: 2022-02-16
Rated 5 out of 5 by from East to use Very easy to use and file you state and federal taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars perfect,Proffessional,Informative, and Kind.Very good at their Proffession!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the Best! I had a question and connected with live agent and he did an awesome job.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use I've been a Turbotax user for awhile now,I like being able to come back to "where you left off" if I don't have everything I need.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome and easy Fast help awesome service. easy to use and easy to understand.
Date published: 2022-02-16
Rated 4 out of 5 by from i hope i got all that i can easy af to do. came home from work and fired it up.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is Awesome I was nervous about some items this year. Speaking with Kurt on live chat was great. He was prompt and helped me navigate through it. He helped eased my mind. Turbo tax is great they offer great benefits. I don't like all the fees at the end I remember when it used to be a little cheaper than what it is now which is why I started using this is the first place. Example would be the $39 fee for direct deposit, I don't agree with these type of fees. Overall awesome experience.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is a life saver! This was my 1st time filing taxes, taking over from my husband who suffered a stroke last July. Every tax expert I spoke with made it so easier for me. I'm beyond grateful.
Date published: 2022-02-16
Rated 4 out of 5 by from Ok but not great Generally Turbo Tax works fine. But every year - and especially this year - in the "review" section near the end I had a number of questions to answer on IRS forms or worksheets, none of which apparently were addressed in the step-by-step question-and-answer format earlier. And some of the questions referred to a section of IRS regulations that I couldn't possibly have detailed knowledge of. This is especially annoying regarding our (modest) mutual funds. I can usually electronically transmit information from the investment provider's site, but then Turbo Tax asks a series of regulatory questions, the answers to which I (as a casual investor) can often only guess at. Mine is a fairly standard tax situation, yet Turbo Tax always fails to anticipate a few things. Finally, I have a state government pension, which this year (and probably prior years too) Turbo Tax for some reason insisted on listing as either an IRA or a Federal Government pension, which at the very least was confusing and technically inaccurate, and potentially would have affected the 'taxable income' on my state tax return. Again, this isn't all that unusual of a situation, yet Turbo Tax struggles with it.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is easy to use , Highly recommended First time filing and was so easy I felt like a pro.......
Date published: 2022-02-16
Rated 5 out of 5 by from East to use Very easy to use and file you state and federal taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars perfect,Proffessional,Informative, and Kind.Very good at their Proffession!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11729