TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Extremely helpful! It was very user friendly to help in filing my mother's trust taxes since she passed. The step by step process made it seamless. I feel very confident in the program!
Date published: 2021-02-25
Rated 5 out of 5 by from The Best I have been using Turbo Tax for over 10 years. Every time I try to go to another tax service, I remember why I love Turbo Tax. It's easy to use and if you do run into a snag, experts are right there waiting to answer.
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and easy way to file your taxes I have been using Turbo Tax for years. It is quick, accurate and reliable. The one time I didn't use Turbo Tax, I had an old computer and it wasn't compatible with the software, I used a tax preparation service. It seemed like I did all the work and they billed me 5 times what it would have cost me with Turbo Tax. Well not if I would have had to add the cost of a new computer.
Date published: 2021-02-25
Rated 5 out of 5 by from Not bad at all First time using Turbo Tax and it wasn't that bad. I was worried if I would have trouble without any knowledge of filling taxes. I managed to do it all on my own. It was all easy to follow and if I had questions the help button was useful. I will use Turbo Tax for now on.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and fast Easy software to use, self explanatory I will be using it again.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax Rocks!!!!!! it made the entire process easier. as a rideshare driver it made the integration of income easier
Date published: 2021-02-25
Rated 5 out of 5 by from Love it TurboTax was so simple, even with a difficult return. Support was immediate and definitely worth every penny.
Date published: 2021-02-25
Rated 3 out of 5 by from Has its problems with clarity. Problems with figures in several areas; it wanted to attribute spouse's income to me. Showed completely inaccurate federal tax due ($1,170) until I completed the state tax return, and then it changed the Federal tax due to $132. I had to redo everything to determine which figure was correct.
Date published: 2021-02-25
Rated 3 out of 5 by from New Hidden Fees The product allowed me the convenience of filing electronically. This can potentially save me time and receive my refund faster. However, I was not warned that, in addition to paying for the sotftware licenses (both federal and for each state I file in) I would ALSO have to pay a fee for transferring the information. In total, this increased my bill $80. I was under the impression that I would only be paying for hte software license and that would be it. In fact, that's how the software had worked in previous years. These "transmission fees" are hidden, becuase I only learn about them when I am finished printing, setting up my information to make the electronic filing (e.g. bank account info, driver's license #), and then I am informed. It's a legal, but unethical practice to only inform the client of fees until he has done all the steps before receiving a service. I decided to used the service, but strongly encourage anyone to be warned: THERE ARE HIDDEN FEES.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is free, thank you. I like that you are free, thank you. You keep most my info and make it as easy as possible, thank you.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11726
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely helpful! It was very user friendly to help in filing my mother's trust taxes since she passed. The step by step process made it seamless. I feel very confident in the program!
Date published: 2021-02-25
Rated 5 out of 5 by from The Best I have been using Turbo Tax for over 10 years. Every time I try to go to another tax service, I remember why I love Turbo Tax. It's easy to use and if you do run into a snag, experts are right there waiting to answer.
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and easy way to file your taxes I have been using Turbo Tax for years. It is quick, accurate and reliable. The one time I didn't use Turbo Tax, I had an old computer and it wasn't compatible with the software, I used a tax preparation service. It seemed like I did all the work and they billed me 5 times what it would have cost me with Turbo Tax. Well not if I would have had to add the cost of a new computer.
Date published: 2021-02-25
Rated 5 out of 5 by from Not bad at all First time using Turbo Tax and it wasn't that bad. I was worried if I would have trouble without any knowledge of filling taxes. I managed to do it all on my own. It was all easy to follow and if I had questions the help button was useful. I will use Turbo Tax for now on.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and fast Easy software to use, self explanatory I will be using it again.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax Rocks!!!!!! it made the entire process easier. as a rideshare driver it made the integration of income easier
Date published: 2021-02-25
Rated 5 out of 5 by from Love it TurboTax was so simple, even with a difficult return. Support was immediate and definitely worth every penny.
Date published: 2021-02-25
Rated 3 out of 5 by from Has its problems with clarity. Problems with figures in several areas; it wanted to attribute spouse's income to me. Showed completely inaccurate federal tax due ($1,170) until I completed the state tax return, and then it changed the Federal tax due to $132. I had to redo everything to determine which figure was correct.
Date published: 2021-02-25
Rated 3 out of 5 by from New Hidden Fees The product allowed me the convenience of filing electronically. This can potentially save me time and receive my refund faster. However, I was not warned that, in addition to paying for the sotftware licenses (both federal and for each state I file in) I would ALSO have to pay a fee for transferring the information. In total, this increased my bill $80. I was under the impression that I would only be paying for hte software license and that would be it. In fact, that's how the software had worked in previous years. These "transmission fees" are hidden, becuase I only learn about them when I am finished printing, setting up my information to make the electronic filing (e.g. bank account info, driver's license #), and then I am informed. It's a legal, but unethical practice to only inform the client of fees until he has done all the steps before receiving a service. I decided to used the service, but strongly encourage anyone to be warned: THERE ARE HIDDEN FEES.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is free, thank you. I like that you are free, thank you. You keep most my info and make it as easy as possible, thank you.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11726