TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Taxes are hard, but Turbotax guides your through! I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, Fast. Accurate I have used this service for many years....Turbo Tax is all good.
Date published: 2022-04-16
Rated 5 out of 5 by from Awsome! Save me money Great service. I really like the way they walk me through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Filing tool! TurboTax is so easy to use and navigate. The helpful hints really help in providing a precise product.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes are hard, but Turbotax guides your through! I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
Rated 5 out of 5 by from Easy, Fast. Accurate I have used this service for many years....Turbo Tax is all good.
Date published: 2022-04-16
Rated 5 out of 5 by from Awsome! Save me money Great service. I really like the way they walk me through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Filing tool! TurboTax is so easy to use and navigate. The helpful hints really help in providing a precise product.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1173