TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
taxfilerdsm from
Hot Garbage
I have been using versions of Turbotax for 10+ years and it get's worse every year. The process still takes hours due to the dumb interface that takes you around in circles. The dark patterns, upsells, and ads are absolutely ridiculous. Why are they trying to scare people away from ACH and trick people into getting a loan from Credit Karma? The "free" plans are never free and, even after paying $$ for the service, it still tries to wring every penny out of you.
Date published: 2022-04-03
Rated 4 out of 5 by
Cubs Fan Number one from
Problem with downloading.
Downloading was terrible. Instructions not clear, Had to call an expert and he told us to right click and then hit administor after install. The instructions didn't say that. I need more specific instructions because I'm a novice with computers.
Date published: 2022-04-03
Rated 4 out of 5 by
jneedham7890 from
TurboTax was good
A lot longer process this year, but overall an easy process.
Date published: 2022-04-03
Rated 4 out of 5 by
raskil808 from
Good product for a difficult task
If you just plow through the task from start to finish without having to backup and make adjustments, Turbo Tax is a pretty good program. Maybe better than "pretty good". However, when you have to backup and make changes, it is not always easy to get back to where the section I where I had stopped or was told that I had to return to correct for a problem. In addition, there were several places that I needed help, but there was no icon button to click. Sometimes, I got to the Turbo Tax Web site and found solutions. Sometimes, I had to do a general search on the Web. Unfortunately, I did not record in my notes where that happened. Sorry.
Date published: 2022-04-03
Rated 5 out of 5 by
Eman3214 from
Great Help
I loved it everyone was so helpful. I got all my questions answered.
Date published: 2022-04-03
Rated 5 out of 5 by
null from
Turbo Tax Review
Simple process. Answered all questions and Turbo Tax did the rest.
Date published: 2022-04-03
Rated 5 out of 5 by
RICHARD 3945 BLM IN from
GREAT
GREAT - WILL USE IN THE FUTURE... I HOPE OTHERS USE IT TOO...
Date published: 2022-04-03
Rated 5 out of 5 by
MARIAD5563 from
LOVE TURBO TA
THE MOST COMPLETE PROGRAM XYZ 101010101010101010101
Date published: 2022-04-03
Rated 1 out of 5 by
Brett Toll from
This year was dissapointing
had problems printing the full document to PDF, in 10 years, this has never been an issue. the Federal child tax credit 8812 was not user friendly. Every one filed for that this year and a reasonable person would think that Turbo Tax would nail that....Along with th fact that this program begs for reviews and then makes it difficult
Date published: 2022-04-03
Rated 5 out of 5 by
Ki790ri from
TURBO TAX IS GREAT
This was my first time filing my taxes and TurboTax made it quick and easy
All TurboTax® Offerings Reviews - Page 11720
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
taxfilerdsm from
Hot Garbage
I have been using versions of Turbotax for 10+ years and it get's worse every year. The process still takes hours due to the dumb interface that takes you around in circles. The dark patterns, upsells, and ads are absolutely ridiculous. Why are they trying to scare people away from ACH and trick people into getting a loan from Credit Karma? The "free" plans are never free and, even after paying $$ for the service, it still tries to wring every penny out of you.
Date published: 2022-04-03
Rated 4 out of 5 by
Cubs Fan Number one from
Problem with downloading.
Downloading was terrible. Instructions not clear, Had to call an expert and he told us to right click and then hit administor after install. The instructions didn't say that. I need more specific instructions because I'm a novice with computers.
Date published: 2022-04-03
Rated 4 out of 5 by
jneedham7890 from
TurboTax was good
A lot longer process this year, but overall an easy process.
Date published: 2022-04-03
Rated 4 out of 5 by
raskil808 from
Good product for a difficult task
If you just plow through the task from start to finish without having to backup and make adjustments, Turbo Tax is a pretty good program. Maybe better than "pretty good". However, when you have to backup and make changes, it is not always easy to get back to where the section I where I had stopped or was told that I had to return to correct for a problem. In addition, there were several places that I needed help, but there was no icon button to click. Sometimes, I got to the Turbo Tax Web site and found solutions. Sometimes, I had to do a general search on the Web. Unfortunately, I did not record in my notes where that happened. Sorry.
Date published: 2022-04-03
Rated 5 out of 5 by
Eman3214 from
Great Help
I loved it everyone was so helpful. I got all my questions answered.
Date published: 2022-04-03
Rated 5 out of 5 by
null from
Turbo Tax Review
Simple process. Answered all questions and Turbo Tax did the rest.
Date published: 2022-04-03
Rated 5 out of 5 by
RICHARD 3945 BLM IN from
GREAT
GREAT - WILL USE IN THE FUTURE... I HOPE OTHERS USE IT TOO...
Date published: 2022-04-03
Rated 5 out of 5 by
MARIAD5563 from
LOVE TURBO TA
THE MOST COMPLETE PROGRAM XYZ 101010101010101010101
Date published: 2022-04-03
Rated 1 out of 5 by
Brett Toll from
This year was dissapointing
had problems printing the full document to PDF, in 10 years, this has never been an issue. the Federal child tax credit 8812 was not user friendly. Every one filed for that this year and a reasonable person would think that Turbo Tax would nail that....Along with th fact that this program begs for reviews and then makes it difficult
Date published: 2022-04-03
Rated 5 out of 5 by
Ki790ri from
TURBO TAX IS GREAT
This was my first time filing my taxes and TurboTax made it quick and easy
All TurboTax® Offerings Reviews - Page 11720
Date published: 2022-04-03