TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good company, useful to an extent I enjoyed my first time filing taxes with you guys but I wish it would have been way more simple to efile rather than have togo out of the way to mail my taxes in. The assistants were helpful to an extent. Not much helped.
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes made easy Turbo Tax is always a breeze to navigate. I have used it for years. Taxes made easy!
Date published: 2021-02-25
Rated 4 out of 5 by from It has been better this year it wasn't up to date, I had to redo my return because it got rejected. In turn, I will probably have to pay back the Federal; not happy.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast Quick and easy process, made doing taxes simple and stress free
Date published: 2021-02-25
Rated 4 out of 5 by from good very easy to follow and use. hope my personal data is protected.
Date published: 2021-02-25
Rated 1 out of 5 by from Worst Experience Ever this Year!!! I have used Turbo Tax for 8 years and this is the last year! Had numerous issues. There is an error in the software. If you take the standard deduction this year you have the opportunity to also deduct $300 in charitable donations. No matter what value I entered here it wouldn't accept it and kept taking me in a loop. Obviously a bug in the software. Second issue - I said "yes" to the question had I made an estimated tax payment in 2020. Software never came back and asked me that amount??? I had to go back and search and force turbo tax to let me enter the amount?!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Caregiver and med tech Ms sara was excellent and very patient thank you sara
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Legit! If you have all your documents in order, Turbo Tax is turnkey! Instead of paying dollar$ to someone else, pay the minimal fee's, AND DO IT YOURSELF!! Fast, Easy, and in or out of the BANK account under a month!!! Anyone with minimal computer skills can fill in the blanks!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent online service Turbotax is easy to navigate and there are several places to ask questions.
Date published: 2021-02-25
Rated 5 out of 5 by from Best Tax Experience Ever This was my first year filing my taxes and Turbo Tax made the process easy. I would like to give a special thanks to Rhonda for assisting me the whole way through my documents. She was nice, professional, and a pleasure to work with.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good company, useful to an extent I enjoyed my first time filing taxes with you guys but I wish it would have been way more simple to efile rather than have togo out of the way to mail my taxes in. The assistants were helpful to an extent. Not much helped.
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes made easy Turbo Tax is always a breeze to navigate. I have used it for years. Taxes made easy!
Date published: 2021-02-25
Rated 4 out of 5 by from It has been better this year it wasn't up to date, I had to redo my return because it got rejected. In turn, I will probably have to pay back the Federal; not happy.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast Quick and easy process, made doing taxes simple and stress free
Date published: 2021-02-25
Rated 4 out of 5 by from good very easy to follow and use. hope my personal data is protected.
Date published: 2021-02-25
Rated 1 out of 5 by from Worst Experience Ever this Year!!! I have used Turbo Tax for 8 years and this is the last year! Had numerous issues. There is an error in the software. If you take the standard deduction this year you have the opportunity to also deduct $300 in charitable donations. No matter what value I entered here it wouldn't accept it and kept taking me in a loop. Obviously a bug in the software. Second issue - I said "yes" to the question had I made an estimated tax payment in 2020. Software never came back and asked me that amount??? I had to go back and search and force turbo tax to let me enter the amount?!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Caregiver and med tech Ms sara was excellent and very patient thank you sara
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Legit! If you have all your documents in order, Turbo Tax is turnkey! Instead of paying dollar$ to someone else, pay the minimal fee's, AND DO IT YOURSELF!! Fast, Easy, and in or out of the BANK account under a month!!! Anyone with minimal computer skills can fill in the blanks!
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent online service Turbotax is easy to navigate and there are several places to ask questions.
Date published: 2021-02-25
Rated 5 out of 5 by from Best Tax Experience Ever This was my first year filing my taxes and Turbo Tax made the process easy. I would like to give a special thanks to Rhonda for assisting me the whole way through my documents. She was nice, professional, and a pleasure to work with.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11719