TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from turbo tax review easy and helpful. used it for several years now. thanks
Date published: 2022-02-17
Rated 5 out of 5 by from LOVEEEE I've been using TurboTax for YEARS now! Love it!!!
Date published: 2022-02-17
Rated 5 out of 5 by from Straight Forward & Easy to use So far my experience has been very good with TurboTax. It's very easy to use and I feel that they try to help you get back the maximum refund that you are owed.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesomeness Been using turbo tax for 8 years in a row I have never been disappointed.
Date published: 2022-02-17
Rated 5 out of 5 by from Helpful My only problem was I couldn't find last year's tax form and couldn't remember 5 digit number
Date published: 2022-02-17
Rated 4 out of 5 by from It get easier I learn something new each time and each time it gets easier.
Date published: 2022-02-17
Rated 4 out of 5 by from State Tax e-Filing Charges?? Need to make it easy and clear how to avoid the additional State Return e-file charges.
Date published: 2022-02-17
Rated 5 out of 5 by from Great help! I made a big mistake and I was able to get the help I needed.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awsome it was so easy and helpful i was able to get my max refund with all the proper help
Date published: 2022-02-17
Rated 2 out of 5 by from TurboTax Has Been Awesome-Until Now I have been a TurboTax loyalist for nearly 20 years. Swear by it. Until this year when I have to file IRS Form 8910 for the fuel cell EV we purchased last year. According to the forms availability list, TurboTax will not have this form available until 3/31/22. However, the form was updated, published and ready for use on the IRS website since January. Even CashApp Taxes has the form available, which is where I'll be filing my taxes this year if TurboTax doesn't get on the ball and upload this simple, one page, published form. I did call and speak with a customer service rep who was delightful and tried her best to help me, but was only told that was the date and there was nothing to be done. I requested she escalate my issue which she stated she would, however, it has been over a week and crickets...not a call, email, nothing. This is a definite black eye on the otherwise bulletproof software and I am disappointed in TurboTax this year.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax review easy and helpful. used it for several years now. thanks
Date published: 2022-02-17
Rated 5 out of 5 by from LOVEEEE I've been using TurboTax for YEARS now! Love it!!!
Date published: 2022-02-17
Rated 5 out of 5 by from Straight Forward & Easy to use So far my experience has been very good with TurboTax. It's very easy to use and I feel that they try to help you get back the maximum refund that you are owed.
Date published: 2022-02-17
Rated 5 out of 5 by from Awesomeness Been using turbo tax for 8 years in a row I have never been disappointed.
Date published: 2022-02-17
Rated 5 out of 5 by from Helpful My only problem was I couldn't find last year's tax form and couldn't remember 5 digit number
Date published: 2022-02-17
Rated 4 out of 5 by from It get easier I learn something new each time and each time it gets easier.
Date published: 2022-02-17
Rated 4 out of 5 by from State Tax e-Filing Charges?? Need to make it easy and clear how to avoid the additional State Return e-file charges.
Date published: 2022-02-17
Rated 5 out of 5 by from Great help! I made a big mistake and I was able to get the help I needed.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awsome it was so easy and helpful i was able to get my max refund with all the proper help
Date published: 2022-02-17
Rated 2 out of 5 by from TurboTax Has Been Awesome-Until Now I have been a TurboTax loyalist for nearly 20 years. Swear by it. Until this year when I have to file IRS Form 8910 for the fuel cell EV we purchased last year. According to the forms availability list, TurboTax will not have this form available until 3/31/22. However, the form was updated, published and ready for use on the IRS website since January. Even CashApp Taxes has the form available, which is where I'll be filing my taxes this year if TurboTax doesn't get on the ball and upload this simple, one page, published form. I did call and speak with a customer service rep who was delightful and tried her best to help me, but was only told that was the date and there was nothing to be done. I requested she escalate my issue which she stated she would, however, it has been over a week and crickets...not a call, email, nothing. This is a definite black eye on the otherwise bulletproof software and I am disappointed in TurboTax this year.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11719