TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Excellent service would definitely recommend! Great
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Return for Dummies Want to save $100+ on filing tax returns? Turbotax is your best choice!! Easy, simple, and transparent.
Date published: 2021-02-25
Rated 2 out of 5 by from A different hidden fee on nearly every page. I appreciate the services provided by Turbo Tax, however I cannot appreciate the multiple separate fees associated with these services. The company should be more transparent regarding how many services are NOT included in the original decision of plan to choose from the start. I happened to choose a more expensive plan in the beginning, liking the options it gave and willing to pay the fee for this, it fit into my budget just fine. Then, after 3 additional surcharges throughout the filing process, I wish I wouldn't have. My fees from your services were nearly half of my State return. There was no way to go back and change my original decision on which plan I wanted to use. In the end, I paid nearly triple my original vague quote from when I started the filing process. I have always chosen to use TurboTax due to the ease of filing online and quickly, however, the expense is quickly outweighing the ease. Very disappointing experience, and I may very well make this the last year I use TurboTax services, as by my calculations and research into local tax services, I could have saved nearly $70 in filing fees and supported my community accounts in the process.
Date published: 2021-02-25
Rated 4 out of 5 by from I like it a lot Very thorough and easy to move through the forms. It's great
Date published: 2021-02-25
Rated 2 out of 5 by from Charges extra if you have sold stocks. Charged me $70 dollars to include sale of stock. Used to be a free product but now try to sneak in up-charges throughout the process. Also charges additional $40 to file state returns. Doubt I will continue to use TurboTax in the future. I will look for other options in next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Its been 8 years. Im still doing it myself. Try it It's been pretty simple every year believe it or not I have managed to file 8 years. Everything goes smoothly it's pretty much dummy proof I go over each and every step repeatedly before they encourage you to file.
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy and fast!! I had never filed my taxes on my own before and this made it so easy!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Live is Really Terrific! TurboTax Live Experts really talked me through to ensure I was properly reporting government relief programs, as well ensure my income to expense ratio made sense.
Date published: 2021-02-25
Rated 5 out of 5 by from 11 years with Turbo! I've used Turbo Tax every year and I have never been disappointed. I can see what is going on and what is being deducted and answer all the questions myself instead of trusting a stranger to do it!
Date published: 2021-02-25
Rated 5 out of 5 by from Outstanding Customer Service The easiest and most efficient way to file taxes. This is my third year with Turbo Tax and every year is a breeze.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Excellent service would definitely recommend! Great
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Return for Dummies Want to save $100+ on filing tax returns? Turbotax is your best choice!! Easy, simple, and transparent.
Date published: 2021-02-25
Rated 2 out of 5 by from A different hidden fee on nearly every page. I appreciate the services provided by Turbo Tax, however I cannot appreciate the multiple separate fees associated with these services. The company should be more transparent regarding how many services are NOT included in the original decision of plan to choose from the start. I happened to choose a more expensive plan in the beginning, liking the options it gave and willing to pay the fee for this, it fit into my budget just fine. Then, after 3 additional surcharges throughout the filing process, I wish I wouldn't have. My fees from your services were nearly half of my State return. There was no way to go back and change my original decision on which plan I wanted to use. In the end, I paid nearly triple my original vague quote from when I started the filing process. I have always chosen to use TurboTax due to the ease of filing online and quickly, however, the expense is quickly outweighing the ease. Very disappointing experience, and I may very well make this the last year I use TurboTax services, as by my calculations and research into local tax services, I could have saved nearly $70 in filing fees and supported my community accounts in the process.
Date published: 2021-02-25
Rated 4 out of 5 by from I like it a lot Very thorough and easy to move through the forms. It's great
Date published: 2021-02-25
Rated 2 out of 5 by from Charges extra if you have sold stocks. Charged me $70 dollars to include sale of stock. Used to be a free product but now try to sneak in up-charges throughout the process. Also charges additional $40 to file state returns. Doubt I will continue to use TurboTax in the future. I will look for other options in next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Its been 8 years. Im still doing it myself. Try it It's been pretty simple every year believe it or not I have managed to file 8 years. Everything goes smoothly it's pretty much dummy proof I go over each and every step repeatedly before they encourage you to file.
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy and fast!! I had never filed my taxes on my own before and this made it so easy!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Live is Really Terrific! TurboTax Live Experts really talked me through to ensure I was properly reporting government relief programs, as well ensure my income to expense ratio made sense.
Date published: 2021-02-25
Rated 5 out of 5 by from 11 years with Turbo! I've used Turbo Tax every year and I have never been disappointed. I can see what is going on and what is being deducted and answer all the questions myself instead of trusting a stranger to do it!
Date published: 2021-02-25
Rated 5 out of 5 by from Outstanding Customer Service The easiest and most efficient way to file taxes. This is my third year with Turbo Tax and every year is a breeze.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11718