TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax Free Edition Super easy with Turbo Tax. No confusion and you can have live help if need be.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax saves me so much time! Oh where have you been all my life! TurboTax is super easy, super efficient, super detailed, super convenient and just plain super! Thank you!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax is great It’s so easy to use and it’s accurate way better than going to someone else to do them
Date published: 2023-02-19
Rated 5 out of 5 by from Great Great work . high recommend it. great service. would reuse it.
Date published: 2023-02-19
Rated 5 out of 5 by from Easy to use Best experience ever using turbotax. I highly recommend using it.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazing Software This was my first time using the software and I must say it was very simple to use and made everything easy.
Date published: 2023-02-19
Rated 5 out of 5 by from very easy to do on my own all instructions were so easy to follow and it was free
Date published: 2023-02-19
Rated 2 out of 5 by from 2023 Tax Return Evidently Turbo Tax has changed it's format as I had a lot of difficulty in preparing my return this year ( I have used TT since 2017 and never had issues) I spent approx 10 hour trying to complete the return but could not load my farm rrental income - I would enter the info and when I double checked the process, it would never show income or expenses - just zeros in every category!! I loaded the info 5-6 times and always the same result!! I finally gave up and signed up for the customer assist program @ a cost of $178 and called for assistance. I talked with Anthony who attempted to help me but said he knew very little about farm returns.. He tried to help but was not able to access my monitor screen for some reason, but attempted to help without seeing what I was doing. So after 2 hours+, and with some assistance from Anthony, I was able to finish up what should have been a 10 minute chore to begin with!! Anthony kept saying he needed to get an agent that was familiar with farming issues but never did. I am not happy that I am being charged $178 and little to no help from the agent and the fact that he couldn't see my monitor screen! I should have been referred to someone knowledgeable in my area of need.
Date published: 2023-02-19
Rated 3 out of 5 by from IT'S OK. The program is misleading about the cost to file. You don't know until you are finishes!
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo tax is convenient I had difficulty paying the $20.00 credit card payment to file my state return.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Free Edition Super easy with Turbo Tax. No confusion and you can have live help if need be.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax saves me so much time! Oh where have you been all my life! TurboTax is super easy, super efficient, super detailed, super convenient and just plain super! Thank you!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo tax is great It’s so easy to use and it’s accurate way better than going to someone else to do them
Date published: 2023-02-19
Rated 5 out of 5 by from Great Great work . high recommend it. great service. would reuse it.
Date published: 2023-02-19
Rated 5 out of 5 by from Easy to use Best experience ever using turbotax. I highly recommend using it.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazing Software This was my first time using the software and I must say it was very simple to use and made everything easy.
Date published: 2023-02-19
Rated 5 out of 5 by from very easy to do on my own all instructions were so easy to follow and it was free
Date published: 2023-02-19
Rated 2 out of 5 by from 2023 Tax Return Evidently Turbo Tax has changed it's format as I had a lot of difficulty in preparing my return this year ( I have used TT since 2017 and never had issues) I spent approx 10 hour trying to complete the return but could not load my farm rrental income - I would enter the info and when I double checked the process, it would never show income or expenses - just zeros in every category!! I loaded the info 5-6 times and always the same result!! I finally gave up and signed up for the customer assist program @ a cost of $178 and called for assistance. I talked with Anthony who attempted to help me but said he knew very little about farm returns.. He tried to help but was not able to access my monitor screen for some reason, but attempted to help without seeing what I was doing. So after 2 hours+, and with some assistance from Anthony, I was able to finish up what should have been a 10 minute chore to begin with!! Anthony kept saying he needed to get an agent that was familiar with farming issues but never did. I am not happy that I am being charged $178 and little to no help from the agent and the fact that he couldn't see my monitor screen! I should have been referred to someone knowledgeable in my area of need.
Date published: 2023-02-19
Rated 3 out of 5 by from IT'S OK. The program is misleading about the cost to file. You don't know until you are finishes!
Date published: 2023-02-19
Rated 3 out of 5 by from Turbo tax is convenient I had difficulty paying the $20.00 credit card payment to file my state return.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11718