TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is great TurboTax was very professional, good at explaining information, great at communicating over phone and online. Overall satisfied with this service and Tax expertise.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Debra was awesome. She was very professional and knowledgeable.
Date published: 2022-03-04
Rated 5 out of 5 by from Stress free tax prep and filing When using a tax preparer, you have to gather all information for delivery at one time, get dressed, travel, then spend a lot of time with the preparer. With Turbo Tax, you can enter information as you gather it and take your time (up until tax filing time of course). You can do it in your glad rags or PJ's...and the questions and guides are easy to follow. We all hate paying taxes, but at least TurboTax takes some of the pain out of the process
Date published: 2022-03-04
Rated 4 out of 5 by from I love TurboTax I went and did the live person do the taxes for me . And it was great as long as everything goes the way they say it will.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Made It Easy! It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by from Thanks to Mary She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by from EASY EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by from No notification I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by from Extremely user friendly Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by from Problem on first attempt to get thru state The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 11717
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great TurboTax was very professional, good at explaining information, great at communicating over phone and online. Overall satisfied with this service and Tax expertise.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Debra was awesome. She was very professional and knowledgeable.
Date published: 2022-03-04
Rated 5 out of 5 by from Stress free tax prep and filing When using a tax preparer, you have to gather all information for delivery at one time, get dressed, travel, then spend a lot of time with the preparer. With Turbo Tax, you can enter information as you gather it and take your time (up until tax filing time of course). You can do it in your glad rags or PJ's...and the questions and guides are easy to follow. We all hate paying taxes, but at least TurboTax takes some of the pain out of the process
Date published: 2022-03-04
Rated 4 out of 5 by from I love TurboTax I went and did the live person do the taxes for me . And it was great as long as everything goes the way they say it will.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Made It Easy! It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by from Thanks to Mary She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by from EASY EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by from No notification I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by from Extremely user friendly Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by from Problem on first attempt to get thru state The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 11717