TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jojo1292 from
Turbo Tax is great
TurboTax was very professional, good at explaining information, great at communicating over phone and online. Overall satisfied with this service and Tax expertise.
Date published: 2022-03-04
Rated 5 out of 5 by
Brooklyn329 from
Great
Debra was awesome. She was very professional and knowledgeable.
Date published: 2022-03-04
Rated 5 out of 5 by
Biking Lover from
Stress free tax prep and filing
When using a tax preparer, you have to gather all information for delivery at one time, get dressed, travel, then spend a lot of time with the preparer. With Turbo Tax, you can enter information as you gather it and take your time (up until tax filing time of course). You can do it in your glad rags or PJ's...and the questions and guides are easy to follow. We all hate paying taxes, but at least TurboTax takes some of the pain out of the process
Date published: 2022-03-04
Rated 4 out of 5 by
Motorhome81 from
I love TurboTax
I went and did the live person do the taxes for me . And it was great as long as everything goes the way they say it will.
Date published: 2022-03-04
Rated 5 out of 5 by
Cat T from
Turbo Tax Made It Easy!
It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by
stefexreview from
Thanks to Mary
She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by
LASWANSON2 from
EASY
EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by
Unhappytaxpayer22 from
No notification
I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by
Bizzygirl2355 from
Extremely user friendly
Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by
null from
Problem on first attempt to get thru state
The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
All TurboTax® Offerings Reviews - Page 11717
Date published: 2022-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jojo1292 from
Turbo Tax is great
TurboTax was very professional, good at explaining information, great at communicating over phone and online. Overall satisfied with this service and Tax expertise.
Date published: 2022-03-04
Rated 5 out of 5 by
Brooklyn329 from
Great
Debra was awesome. She was very professional and knowledgeable.
Date published: 2022-03-04
Rated 5 out of 5 by
Biking Lover from
Stress free tax prep and filing
When using a tax preparer, you have to gather all information for delivery at one time, get dressed, travel, then spend a lot of time with the preparer. With Turbo Tax, you can enter information as you gather it and take your time (up until tax filing time of course). You can do it in your glad rags or PJ's...and the questions and guides are easy to follow. We all hate paying taxes, but at least TurboTax takes some of the pain out of the process
Date published: 2022-03-04
Rated 4 out of 5 by
Motorhome81 from
I love TurboTax
I went and did the live person do the taxes for me . And it was great as long as everything goes the way they say it will.
Date published: 2022-03-04
Rated 5 out of 5 by
Cat T from
Turbo Tax Made It Easy!
It was a treat to have a confusing tax year be handled by an expert. Each step was communicated well, without too much work on our end.
Date published: 2022-03-04
Rated 5 out of 5 by
stefexreview from
Thanks to Mary
She was very good at responding on time, and called me through the process to verify other information that could have gotten me more money. Thank you
Date published: 2022-03-04
Rated 5 out of 5 by
LASWANSON2 from
EASY
EASY TO USE....WAS A BREEZE TO USE....THANKS FOR MAKING IT EASY
Date published: 2022-03-04
Rated 1 out of 5 by
Unhappytaxpayer22 from
No notification
I received no notifications telling me my state taxes weren’t complete. Waited an entire month to check due to being told everything was completed a month ago when filed. This is horrible I pay the $29.99 and this kind of stuff happens? Maybe I’ll just stick to the free this is not with it.
Date published: 2022-03-04
Rated 5 out of 5 by
Bizzygirl2355 from
Extremely user friendly
Easy to use. Great refund amount! Let me pay with my return!
Date published: 2022-03-04
Rated 4 out of 5 by
null from
Problem on first attempt to get thru state
The program apparently went into a loop when trying to finish up the state return. Then the saved return wouldn't reopen so I had to start over. Then when attempting to transmit federal it hung up in process. After i restarted it completed.
All TurboTax® Offerings Reviews - Page 11717
Date published: 2022-03-04