TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
davis0506 from
This is my 9th year with Turbo Tax, all in all the
Each year there seems to be something slightly different which causes a slight delay in moving forward in the process. This pertained to the 1099-R entries which at times makes you think that something still needs to be filled in even though the fields were not required. I just needed to hit "Next" and the fields were actually accepted as blank or zero value afterwards.
Date published: 2023-02-05
Rated 3 out of 5 by
samuel 1 from
it is good
it was good experience for getting taxes done at all.
Date published: 2023-02-05
Rated 4 out of 5 by
customer31 from
Tax Expert Egbert
Egbert was very cordial, knowledgeable and a pleasure to deal with on the phone. I tried the chat but could not help me with an issue where I couldn't add a 1099R. I had to work it out myself. To sum it up, the Tax Expert was great but the chat was a bust.
Date published: 2023-02-05
Rated 2 out of 5 by
MyFirstBadReview from
Frustrating
My taxes have been nearly the exact same for years, but all of the sudden they're complicated and I need to pay for an upgrade package to file? for the upgrade, AND AGAIN the upgrade for State? It's a grimy business.
Date published: 2023-02-05
Rated 5 out of 5 by
Bmj4 from
TurboTax is absolutely great and so ready!!
TurboTax was simple as easy as one two three. I've used TurboTax for the last 3 years and I couldn't imagine having to go through anyone else. Thank you TurboTax.
Date published: 2023-02-05
Rated 1 out of 5 by
BathSoap from
Not going to be using turbotax again
Not very happy having to pay to file federal, it's always been free, but they force you to pay up front 70 dollars to file. There is no free option.
Date published: 2023-02-05
Rated 4 out of 5 by
NuNu15 from
Turbo Tax was fairly easy to use!
Turbo Tax was easy to use and I was very satisfied with my return!
Date published: 2023-02-05
Rated 4 out of 5 by
Nick Name 23568574 from
Pretty good, one complaint
Turbo Tax is pretty easy especially if you've used it in past years. My complaint is that I collected unemployment in 2022 and was required to do an upgrade and couldn't do my very simple, very easy tax return for free. Why should adding unemployment income require an upgrade? Why is TAX added to a tax return fee? Ugh, not happy with that at all.
Date published: 2023-02-05
Rated 5 out of 5 by
Jorgieneko from
Best service
Been using this for years since 2011 and have never had any complaints very happy with the service ease and interface.
Date published: 2023-02-05
Rated 5 out of 5 by
Owemydog from
Turbo Tax is easy to use.
Turbo Tax is extremely user friendly. They explain some difficult situations clearly. I am very happy to have used Turbo Tax for the last 6 years.
All TurboTax® Offerings Reviews - Page 11712
Date published: 2023-02-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
davis0506 from
This is my 9th year with Turbo Tax, all in all the
Each year there seems to be something slightly different which causes a slight delay in moving forward in the process. This pertained to the 1099-R entries which at times makes you think that something still needs to be filled in even though the fields were not required. I just needed to hit "Next" and the fields were actually accepted as blank or zero value afterwards.
Date published: 2023-02-05
Rated 3 out of 5 by
samuel 1 from
it is good
it was good experience for getting taxes done at all.
Date published: 2023-02-05
Rated 4 out of 5 by
customer31 from
Tax Expert Egbert
Egbert was very cordial, knowledgeable and a pleasure to deal with on the phone. I tried the chat but could not help me with an issue where I couldn't add a 1099R. I had to work it out myself. To sum it up, the Tax Expert was great but the chat was a bust.
Date published: 2023-02-05
Rated 2 out of 5 by
MyFirstBadReview from
Frustrating
My taxes have been nearly the exact same for years, but all of the sudden they're complicated and I need to pay for an upgrade package to file? for the upgrade, AND AGAIN the upgrade for State? It's a grimy business.
Date published: 2023-02-05
Rated 5 out of 5 by
Bmj4 from
TurboTax is absolutely great and so ready!!
TurboTax was simple as easy as one two three. I've used TurboTax for the last 3 years and I couldn't imagine having to go through anyone else. Thank you TurboTax.
Date published: 2023-02-05
Rated 1 out of 5 by
BathSoap from
Not going to be using turbotax again
Not very happy having to pay to file federal, it's always been free, but they force you to pay up front 70 dollars to file. There is no free option.
Date published: 2023-02-05
Rated 4 out of 5 by
NuNu15 from
Turbo Tax was fairly easy to use!
Turbo Tax was easy to use and I was very satisfied with my return!
Date published: 2023-02-05
Rated 4 out of 5 by
Nick Name 23568574 from
Pretty good, one complaint
Turbo Tax is pretty easy especially if you've used it in past years. My complaint is that I collected unemployment in 2022 and was required to do an upgrade and couldn't do my very simple, very easy tax return for free. Why should adding unemployment income require an upgrade? Why is TAX added to a tax return fee? Ugh, not happy with that at all.
Date published: 2023-02-05
Rated 5 out of 5 by
Jorgieneko from
Best service
Been using this for years since 2011 and have never had any complaints very happy with the service ease and interface.
Date published: 2023-02-05
Rated 5 out of 5 by
Owemydog from
Turbo Tax is easy to use.
Turbo Tax is extremely user friendly. They explain some difficult situations clearly. I am very happy to have used Turbo Tax for the last 6 years.
All TurboTax® Offerings Reviews - Page 11712
Date published: 2023-02-05