TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from The directions were changed from the past year. I am upset because the pricing was not clear. At the end I signed up for something I did not want. No explanation was given until the end. I paid almost $300.00 for this return. I will never use you again. I could have the taxes done locally for less money. 300.00
Date published: 2022-04-16
Rated 1 out of 5 by from lazy program that hasn't been enhanced in years. So many things could be improved. The 1099s have all the data. Why does TT ask questions that are found in the 1099s?? So many questions are badly worded and unclear. For complex taxes, it's really a pain in the *** to use it.
Date published: 2022-04-16
Rated 1 out of 5 by from Income and Capital Gains split between states Splitting income between states (especially capital gains) is not done well and can easily lead to errors.
Date published: 2022-04-16
Rated 1 out of 5 by from too complicated i want to load pics of reciepts . the end is way too complicated. every year the end is confusing about schedule c.
Date published: 2022-04-16
Rated 5 out of 5 by from Tried-and-true every year This is probably my 10th year using Turbo Tax... It doesn't matter what complicated or new tax situations go into effect, Turbo Tax is on top of them. For home, business, or even crypto, this software has your back.
Date published: 2022-04-16
Rated 1 out of 5 by from TURBO TAXA use of tax is a best way to do your taxs easy way b y hand
Date published: 2022-04-16
Rated 5 out of 5 by from Great option for tax prep I've been using Turbo Tax for 8 years and have never thought of using anything or anyone else. Fast and easy to use, wish I'd started sooner.
Date published: 2022-04-16
Rated 2 out of 5 by from State return needs improvement I have two problems that come up every year. First, how TT handles boxes 14 and 17. Second, how TT handles NJ 1040. Turbo tax should not charge for the state form when there are so many problems with it. This year, the problem was the check, the "zoom in" on the NJ1040, the mistakes it caused, and that the mistakes cannot be fixed once made.
Date published: 2022-04-16
Rated 5 out of 5 by from So Easy to use Turbo Tax will guide you from the start to the last page of filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Helpful! TurboTax was very helpful and managed to save me money.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The directions were changed from the past year. I am upset because the pricing was not clear. At the end I signed up for something I did not want. No explanation was given until the end. I paid almost $300.00 for this return. I will never use you again. I could have the taxes done locally for less money. 300.00
Date published: 2022-04-16
Rated 1 out of 5 by from lazy program that hasn't been enhanced in years. So many things could be improved. The 1099s have all the data. Why does TT ask questions that are found in the 1099s?? So many questions are badly worded and unclear. For complex taxes, it's really a pain in the *** to use it.
Date published: 2022-04-16
Rated 1 out of 5 by from Income and Capital Gains split between states Splitting income between states (especially capital gains) is not done well and can easily lead to errors.
Date published: 2022-04-16
Rated 1 out of 5 by from too complicated i want to load pics of reciepts . the end is way too complicated. every year the end is confusing about schedule c.
Date published: 2022-04-16
Rated 5 out of 5 by from Tried-and-true every year This is probably my 10th year using Turbo Tax... It doesn't matter what complicated or new tax situations go into effect, Turbo Tax is on top of them. For home, business, or even crypto, this software has your back.
Date published: 2022-04-16
Rated 1 out of 5 by from TURBO TAXA use of tax is a best way to do your taxs easy way b y hand
Date published: 2022-04-16
Rated 5 out of 5 by from Great option for tax prep I've been using Turbo Tax for 8 years and have never thought of using anything or anyone else. Fast and easy to use, wish I'd started sooner.
Date published: 2022-04-16
Rated 2 out of 5 by from State return needs improvement I have two problems that come up every year. First, how TT handles boxes 14 and 17. Second, how TT handles NJ 1040. Turbo tax should not charge for the state form when there are so many problems with it. This year, the problem was the check, the "zoom in" on the NJ1040, the mistakes it caused, and that the mistakes cannot be fixed once made.
Date published: 2022-04-16
Rated 5 out of 5 by from So Easy to use Turbo Tax will guide you from the start to the last page of filing.
Date published: 2022-04-16
Rated 5 out of 5 by from Very Helpful! TurboTax was very helpful and managed to save me money.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1172