TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Awesome! The assistance was great. Very easy to navigate and when questions came up, a live person was accessible to help.
Date published: 2023-02-06
Rated 5 out of 5 by from User Friendly Easy to use and navigate thru all processes. Turbo Tax is so much easier with a better refund than the other tax program I was using for years. Prior years of doing my own taxes was so taxing mentality with the other online program I used. I am so happy I have switched.
Date published: 2023-02-06
Rated 5 out of 5 by from Love it. The agents are so helpful glad i decided to use turbotax this year
Date published: 2023-02-06
Rated 5 out of 5 by from Awesome No I did them myself by myself only me I think I did awesome
Date published: 2023-02-06
Rated 2 out of 5 by from Good product, hidden fees. Turbo Tax is pretty simple as tax filing goes, but the fees that pop up at the end are infuriating. Let me know up front what I'll owe at the end and decide if I want to move forward. Not telling me isn't going to make me stick with TT and file, it's only going to make me want to let everyone know NOT to use your service. Side note: The help section is worthless.
Date published: 2023-02-06
Rated 5 out of 5 by from Very easy to use Turbo Tax is easy to use and very helpful with understanding everything about taxes
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax It's very easy to use. I was disappointed that I had to pay so much, $78. I know I can file my Federal taxes free and State pay for. I didn't expect to have to pay $39 for both.
Date published: 2023-02-06
Rated 4 out of 5 by from I like DIY The process is fairly simple. Have knowledge about your tax situation, what tax documents you will receive and what tax situations you will need to file for. Then follow along with the prompts and your done! I used the help chat and got pointed in the right direction. This is a little cheaper than having a tax preparation service do it for you.
Date published: 2023-02-06
Rated 5 out of 5 by from The best service We were able to speak to Isabel and we couldn't have gotten a better representative! Helped us through our problem area and more so. She deserves 5 stars!
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Supercharged It makes doing your taxes so easy, especially when things change in your life or in my case start a new business. I will continue using it for years to come.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11710
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! The assistance was great. Very easy to navigate and when questions came up, a live person was accessible to help.
Date published: 2023-02-06
Rated 5 out of 5 by from User Friendly Easy to use and navigate thru all processes. Turbo Tax is so much easier with a better refund than the other tax program I was using for years. Prior years of doing my own taxes was so taxing mentality with the other online program I used. I am so happy I have switched.
Date published: 2023-02-06
Rated 5 out of 5 by from Love it. The agents are so helpful glad i decided to use turbotax this year
Date published: 2023-02-06
Rated 5 out of 5 by from Awesome No I did them myself by myself only me I think I did awesome
Date published: 2023-02-06
Rated 2 out of 5 by from Good product, hidden fees. Turbo Tax is pretty simple as tax filing goes, but the fees that pop up at the end are infuriating. Let me know up front what I'll owe at the end and decide if I want to move forward. Not telling me isn't going to make me stick with TT and file, it's only going to make me want to let everyone know NOT to use your service. Side note: The help section is worthless.
Date published: 2023-02-06
Rated 5 out of 5 by from Very easy to use Turbo Tax is easy to use and very helpful with understanding everything about taxes
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax It's very easy to use. I was disappointed that I had to pay so much, $78. I know I can file my Federal taxes free and State pay for. I didn't expect to have to pay $39 for both.
Date published: 2023-02-06
Rated 4 out of 5 by from I like DIY The process is fairly simple. Have knowledge about your tax situation, what tax documents you will receive and what tax situations you will need to file for. Then follow along with the prompts and your done! I used the help chat and got pointed in the right direction. This is a little cheaper than having a tax preparation service do it for you.
Date published: 2023-02-06
Rated 5 out of 5 by from The best service We were able to speak to Isabel and we couldn't have gotten a better representative! Helped us through our problem area and more so. She deserves 5 stars!
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Supercharged It makes doing your taxes so easy, especially when things change in your life or in my case start a new business. I will continue using it for years to come.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11710