TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Lojaim from
Good program for low income seniors.
This was a kind of easy program to follow. If I didn't understand anything there was always a place to get more information.
Date published: 2023-02-19
Rated 1 out of 5 by
Dr Spinkter from
Bad TurboTax version
When I tried to import any of our W2's the program would crash. Selecting help on certain topics would be un-related to the help topic. This has been the worst release of Turbo Tax that I have ever used. Next year I will be looking at other alternatives.
Date published: 2023-02-19
Rated 5 out of 5 by
BenNate from
TurboTax Amazing
We really enjoyed working with TurboTax this year, they ended up helping us when we continued to struggle with certain questions.
Date published: 2023-02-19
Rated 5 out of 5 by
Nelson27 from
We love TurboTax
We have used TurboTax for 11 years now. We have always had a great experience, our questions always answered, and always feel confident in our filing.
Date published: 2023-02-19
Rated 3 out of 5 by
QBO to TTB from
Needs improvement!
I could not download QuickBooks Online into Turbotax Business. If this problem is not fixed by next year tax preparation, I may have to give up being a customer of Intuit.
Date published: 2023-02-19
Rated 4 out of 5 by
dustoff 57 from
love it
never had any issues. great service, what more to say
Date published: 2023-02-19
Rated 5 out of 5 by
Anna00 from
TurboTax is easy to use
Used TurboTax last year and this year. I find it easy to use and very quick.
Date published: 2023-02-19
Rated 1 out of 5 by
neveragain40 from
never again
The amount of fees you charge to have someone go through and basically file for themselves is sickening. This is the last year I will ever use turbo tax online
Date published: 2023-02-19
Rated 4 out of 5 by
LauraEspy from
Simple and Easy - One Flaw
I would give TurboTax 5 stars, however, the site did not allow me to type information. I had to type it in another program and copy, paste it, to add to my returns.
Date published: 2023-02-19
Rated 5 out of 5 by
Kate262728 from
TurboTax Makes Taxes A Breeze
Absolutely love the ease of using TurboTax. I love how it stores data from year to year and provides me with help when needed throughout the year. The Max Audit Defense is also an added bonus! You won't regret signing up for it if you ever get audited!
All TurboTax® Offerings Reviews - Page 11704
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lojaim from
Good program for low income seniors.
This was a kind of easy program to follow. If I didn't understand anything there was always a place to get more information.
Date published: 2023-02-19
Rated 1 out of 5 by
Dr Spinkter from
Bad TurboTax version
When I tried to import any of our W2's the program would crash. Selecting help on certain topics would be un-related to the help topic. This has been the worst release of Turbo Tax that I have ever used. Next year I will be looking at other alternatives.
Date published: 2023-02-19
Rated 5 out of 5 by
BenNate from
TurboTax Amazing
We really enjoyed working with TurboTax this year, they ended up helping us when we continued to struggle with certain questions.
Date published: 2023-02-19
Rated 5 out of 5 by
Nelson27 from
We love TurboTax
We have used TurboTax for 11 years now. We have always had a great experience, our questions always answered, and always feel confident in our filing.
Date published: 2023-02-19
Rated 3 out of 5 by
QBO to TTB from
Needs improvement!
I could not download QuickBooks Online into Turbotax Business. If this problem is not fixed by next year tax preparation, I may have to give up being a customer of Intuit.
Date published: 2023-02-19
Rated 4 out of 5 by
dustoff 57 from
love it
never had any issues. great service, what more to say
Date published: 2023-02-19
Rated 5 out of 5 by
Anna00 from
TurboTax is easy to use
Used TurboTax last year and this year. I find it easy to use and very quick.
Date published: 2023-02-19
Rated 1 out of 5 by
neveragain40 from
never again
The amount of fees you charge to have someone go through and basically file for themselves is sickening. This is the last year I will ever use turbo tax online
Date published: 2023-02-19
Rated 4 out of 5 by
LauraEspy from
Simple and Easy - One Flaw
I would give TurboTax 5 stars, however, the site did not allow me to type information. I had to type it in another program and copy, paste it, to add to my returns.
Date published: 2023-02-19
Rated 5 out of 5 by
Kate262728 from
TurboTax Makes Taxes A Breeze
Absolutely love the ease of using TurboTax. I love how it stores data from year to year and provides me with help when needed throughout the year. The Max Audit Defense is also an added bonus! You won't regret signing up for it if you ever get audited!
All TurboTax® Offerings Reviews - Page 11704
Date published: 2023-02-19