TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Digital Media Producer cool! I really love how easy and quick it was! Very Stress free
Date published: 2021-06-15
Rated 3 out of 5 by from Product is ok, but is rarely "free" as advertised The product claims to be free, but in most cases they end up charging customers as customers continue inputting their personal tax data. The claim to be free is misleading and it does not take much for a customer to be excluded from the free product. The interface is easy to use and is visually appealing.
Date published: 2021-06-15
Rated 2 out of 5 by from AGI under 38K and still charged fee under free fil Tried Free file from IRS website and qualified with AGI under $38K or less, still charged fee for Fed and state returns. In the past, Deluxe allowed state tax to be mailed in for free.
Date published: 2021-06-15
Rated 5 out of 5 by from Great help! I've been using Turbo Tax for 6 years and always enjoyed it. It guides you through the whole process and explains every little thing in detail. I love It!
Date published: 2021-06-15
Rated 5 out of 5 by from Love Turbo Tax Very satisfied with the service I got from the Turbo Tax personell
Date published: 2021-06-15
Rated 5 out of 5 by from Easy to use Turbo Tax I was able to do this with the help of a Turbo Tax lawyer/expert.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Awesome! The service is fast, easy to use and intuitive. I quickly processed my complex tax situation and the software helped me break it down step-by-step.
Date published: 2021-06-15
Rated 4 out of 5 by from great Easy to work with and get back to it for review and/or corrections. Easy payment options and available help, if needed. Thanks
Date published: 2021-06-15
Rated 5 out of 5 by from SIMPLE AND STRAIGHT TO THE POINT THIS IS MY 2ND YEAR USING TURBO TAX AND I LIKE IT. THE QUESTIONS ARE STRAIGHT TO THE POINT AND THERE IS NO UNCESSARY STUFF. I ALSO LIKE HOW SOME INFORMATION IS STORED FROM THE PREVIOUS YEAR BUT YOU CAN MAKE CHANGES IF NEEDED
Date published: 2021-06-15
Rated 2 out of 5 by from TurboTax is Confusing There are always things I want to change that are carried in from last year or because I answer a question wrong and it does not seem to be very flexible to make adjustments. For example: I understand exactly how to do my ESPP sales, but your software wants to walk me through all kinds of nonsense to get to the same result.
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Digital Media Producer cool! I really love how easy and quick it was! Very Stress free
Date published: 2021-06-15
Rated 3 out of 5 by from Product is ok, but is rarely "free" as advertised The product claims to be free, but in most cases they end up charging customers as customers continue inputting their personal tax data. The claim to be free is misleading and it does not take much for a customer to be excluded from the free product. The interface is easy to use and is visually appealing.
Date published: 2021-06-15
Rated 2 out of 5 by from AGI under 38K and still charged fee under free fil Tried Free file from IRS website and qualified with AGI under $38K or less, still charged fee for Fed and state returns. In the past, Deluxe allowed state tax to be mailed in for free.
Date published: 2021-06-15
Rated 5 out of 5 by from Great help! I've been using Turbo Tax for 6 years and always enjoyed it. It guides you through the whole process and explains every little thing in detail. I love It!
Date published: 2021-06-15
Rated 5 out of 5 by from Love Turbo Tax Very satisfied with the service I got from the Turbo Tax personell
Date published: 2021-06-15
Rated 5 out of 5 by from Easy to use Turbo Tax I was able to do this with the help of a Turbo Tax lawyer/expert.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Awesome! The service is fast, easy to use and intuitive. I quickly processed my complex tax situation and the software helped me break it down step-by-step.
Date published: 2021-06-15
Rated 4 out of 5 by from great Easy to work with and get back to it for review and/or corrections. Easy payment options and available help, if needed. Thanks
Date published: 2021-06-15
Rated 5 out of 5 by from SIMPLE AND STRAIGHT TO THE POINT THIS IS MY 2ND YEAR USING TURBO TAX AND I LIKE IT. THE QUESTIONS ARE STRAIGHT TO THE POINT AND THERE IS NO UNCESSARY STUFF. I ALSO LIKE HOW SOME INFORMATION IS STORED FROM THE PREVIOUS YEAR BUT YOU CAN MAKE CHANGES IF NEEDED
Date published: 2021-06-15
Rated 2 out of 5 by from TurboTax is Confusing There are always things I want to change that are carried in from last year or because I answer a question wrong and it does not seem to be very flexible to make adjustments. For example: I understand exactly how to do my ESPP sales, but your software wants to walk me through all kinds of nonsense to get to the same result.
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 118