TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Had to pay almost $100 for "free edition" The tax return process itself was smooth, and didn't run into any issues. Despite this, I still had to pay $40 for student loan interest and $40 for a state return, for a total of $80. This was for free edition. I could have used TaxAct for free, which I did last year. I didn't have to pay a penny to file last year. Guess I'll be switching back after my first time using TurboTax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to follow .. just answer the questions... if you don't understand there is a help assistance able to answer and explain the question.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is great It was a quick and easy experience.. thank you turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is AWESOME If you need your taxes done and filed correctly TurboTax is the way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from It was easy I made a couple mistakes but this made it easy to go back and fix them
Date published: 2021-02-19
Rated 5 out of 5 by from easy and fast easy to read instructions lay out the process for you. Cheap and get a great return. They also allow you to donate to charity at the last moment.
Date published: 2021-02-19
Rated 5 out of 5 by from Safe and Easy I don't like going to a tax person I don't trust. Turbo Tax allows me to easily do taxes in my own home. It takes you step by step so no mistakes are made.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy I have Used TurboTax for over a decade now. Love them
Date published: 2021-02-19
Rated 3 out of 5 by from Nothing is Free but it's worth the $ Free? Hardly. Each year it costs more & more- the basic 'delux' (the cheapest I've been offered) was $30 last yr & $50 this year & then when my e-file kept getting rejected on turbo's side, I had to pay $90 for help I never did receive, I ended up waiting a few days for the SOFTWARE Bug fixes & wham! My taxes e-filed smoothly, but yep, TurboTax is still demanding $190 now (even after admittedly rejecting my return due to 'softwear error'). It's still less than the $390/$400 Jackson Hewitt /HR block have charged in past & my refunds have been higher than expected so I keep returning-- just Know that 'FREE File' is a myth! LOL
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax made it easy and fun This was the first time filing a turbo tax federal and state return. The instructions were simple and easy to follow. It was an enjoyable experience.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Had to pay almost $100 for "free edition" The tax return process itself was smooth, and didn't run into any issues. Despite this, I still had to pay $40 for student loan interest and $40 for a state return, for a total of $80. This was for free edition. I could have used TaxAct for free, which I did last year. I didn't have to pay a penny to file last year. Guess I'll be switching back after my first time using TurboTax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to follow .. just answer the questions... if you don't understand there is a help assistance able to answer and explain the question.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is great It was a quick and easy experience.. thank you turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is AWESOME If you need your taxes done and filed correctly TurboTax is the way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from It was easy I made a couple mistakes but this made it easy to go back and fix them
Date published: 2021-02-19
Rated 5 out of 5 by from easy and fast easy to read instructions lay out the process for you. Cheap and get a great return. They also allow you to donate to charity at the last moment.
Date published: 2021-02-19
Rated 5 out of 5 by from Safe and Easy I don't like going to a tax person I don't trust. Turbo Tax allows me to easily do taxes in my own home. It takes you step by step so no mistakes are made.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy I have Used TurboTax for over a decade now. Love them
Date published: 2021-02-19
Rated 3 out of 5 by from Nothing is Free but it's worth the $ Free? Hardly. Each year it costs more & more- the basic 'delux' (the cheapest I've been offered) was $30 last yr & $50 this year & then when my e-file kept getting rejected on turbo's side, I had to pay $90 for help I never did receive, I ended up waiting a few days for the SOFTWARE Bug fixes & wham! My taxes e-filed smoothly, but yep, TurboTax is still demanding $190 now (even after admittedly rejecting my return due to 'softwear error'). It's still less than the $390/$400 Jackson Hewitt /HR block have charged in past & my refunds have been higher than expected so I keep returning-- just Know that 'FREE File' is a myth! LOL
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax made it easy and fun This was the first time filing a turbo tax federal and state return. The instructions were simple and easy to follow. It was an enjoyable experience.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11699