TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Fairly good but too expensive Most of the calculations and processes seem reasonable. However, it still pays to use a "sanity check" on everything.
Date published: 2023-02-20
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax for many many years. Always works for me. I have had offers to switch to another brand, BUT if it ain't broke don't fix it.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax is Ok While Turbo Tax is a very good program, I find it sneaky in the manner it discloses charges. I paid $177 to complete and file my return which I found excessive. As an example of the sneaky way of charging for services, you do not disclose the cost to file by efile, until after the return is filed. $36 for this service is excessive.
Date published: 2023-02-20
Rated 5 out of 5 by from Used Turbo Tax more than 20 years Easy to use. Love Question and answer format. K-1s still too complicated.
Date published: 2023-02-20
Rated 5 out of 5 by from Great customer service While the program may have glitches and I may definitely have glitches, the customer service that I receive is absolutely terrific.
Date published: 2023-02-20
Rated 5 out of 5 by from excellent Great experience got the most out of my return this yesr.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use. Easy to figure out. I'd recommend it to anyone. You don't need to be a computer expert to do this.
Date published: 2023-02-20
Rated 5 out of 5 by from Makes Taxes easier For most part the questions walk you through what needs to be updated in tax forms. Its a reasonable cost even with audit protection and peace of mind any issues can be resolved. Although it doesn't replace an accountant it will work for most people who don't have complicated scenerios.
Date published: 2023-02-20
Rated 5 out of 5 by from exemplary user friendly, easy to follow, most of all it's free
Date published: 2023-02-20
Rated 5 out of 5 by from Excellent I was super simple and the operator I spoke to was amazing. I highly recommend this company!!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11696
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fairly good but too expensive Most of the calculations and processes seem reasonable. However, it still pays to use a "sanity check" on everything.
Date published: 2023-02-20
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax for many many years. Always works for me. I have had offers to switch to another brand, BUT if it ain't broke don't fix it.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax is Ok While Turbo Tax is a very good program, I find it sneaky in the manner it discloses charges. I paid $177 to complete and file my return which I found excessive. As an example of the sneaky way of charging for services, you do not disclose the cost to file by efile, until after the return is filed. $36 for this service is excessive.
Date published: 2023-02-20
Rated 5 out of 5 by from Used Turbo Tax more than 20 years Easy to use. Love Question and answer format. K-1s still too complicated.
Date published: 2023-02-20
Rated 5 out of 5 by from Great customer service While the program may have glitches and I may definitely have glitches, the customer service that I receive is absolutely terrific.
Date published: 2023-02-20
Rated 5 out of 5 by from excellent Great experience got the most out of my return this yesr.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use. Easy to figure out. I'd recommend it to anyone. You don't need to be a computer expert to do this.
Date published: 2023-02-20
Rated 5 out of 5 by from Makes Taxes easier For most part the questions walk you through what needs to be updated in tax forms. Its a reasonable cost even with audit protection and peace of mind any issues can be resolved. Although it doesn't replace an accountant it will work for most people who don't have complicated scenerios.
Date published: 2023-02-20
Rated 5 out of 5 by from exemplary user friendly, easy to follow, most of all it's free
Date published: 2023-02-20
Rated 5 out of 5 by from Excellent I was super simple and the operator I spoke to was amazing. I highly recommend this company!!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11696