TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
NiluAnsari from
GREAT PROGRAM!
I have been using TurboTax since 2006. I love this program. I believe I get the best refunds when I file my own taxes with TurboTax than when I filed with a CPA.
Date published: 2022-02-16
Rated 5 out of 5 by
Dave Army1968 from
Turbo Tax is Awesome
Easy to use and access to expert was quick and useful.
Date published: 2022-02-16
Rated 5 out of 5 by
Dancamsam from
Good app
Works well, have been using this to do my taxes since i started working. Never fails
Date published: 2022-02-16
Rated 2 out of 5 by
very frustrated customer from
to difficult to get answers
in March of 2021 the American Rescue Plan Act was passed. This provided tax exemption of up to $10,200 for Unemployment Compensation. I attempted to find out if this was still in effect for tax year 2021. Your reps couldn't answer that question.
Date published: 2022-02-16
Rated 3 out of 5 by
FrozenNorte from
Fees, fees, fees...
My rating is mostly for ease of use (for my needs) versus HR Block. This year the overall experience was glitchy at best; constantly asked to upgrade the product option (perhaps this contributed to the glitches?). Next year, I will likely pay a local firm and save money as this year the fees/increases are out in full force.
Date published: 2022-02-16
Rated 5 out of 5 by
Melody89 from
So Easy
Very easy and ask the right questions. Was not complicated at all. hope that it doesn't change
Date published: 2022-02-16
Rated 5 out of 5 by
Bama nana from
They are great
Turbo tax is so easy and fast to use even if you don’t know what you’re doing they will walk you through it step by step
Date published: 2022-02-16
Rated 5 out of 5 by
RRogers1962 from
Turbotax is great.
Turbotax is very easy to use automatically filling in forms and information from previous returns and checking information to make sure everything is complete and I can stop, come back to it later picking up where I left off.
Date published: 2022-02-16
Rated 1 out of 5 by
Lane14 from
very poor "expert" service
I reached out because of a rejected state return, Felix an "expert" reached out and all he did was have me verify my income and try to get me to submit my return without addressing the reason why it was rejected in the first place. When I refused to transmit my return without first correcting the problem, I asked the agent to help and he hung up on me.
Date published: 2022-02-16
Rated 5 out of 5 by
PERCIVAL55 from
TURBO TAX IS AWESOME
VERY THOROUGH AND HELPFUL!! THE BEST! THANK YOU! I WOULD SUGGEST TO ALL MY FRIENDS TO USE THEM!
All TurboTax® Offerings Reviews - Page 11691
Date published: 2022-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
NiluAnsari from
GREAT PROGRAM!
I have been using TurboTax since 2006. I love this program. I believe I get the best refunds when I file my own taxes with TurboTax than when I filed with a CPA.
Date published: 2022-02-16
Rated 5 out of 5 by
Dave Army1968 from
Turbo Tax is Awesome
Easy to use and access to expert was quick and useful.
Date published: 2022-02-16
Rated 5 out of 5 by
Dancamsam from
Good app
Works well, have been using this to do my taxes since i started working. Never fails
Date published: 2022-02-16
Rated 2 out of 5 by
very frustrated customer from
to difficult to get answers
in March of 2021 the American Rescue Plan Act was passed. This provided tax exemption of up to $10,200 for Unemployment Compensation. I attempted to find out if this was still in effect for tax year 2021. Your reps couldn't answer that question.
Date published: 2022-02-16
Rated 3 out of 5 by
FrozenNorte from
Fees, fees, fees...
My rating is mostly for ease of use (for my needs) versus HR Block. This year the overall experience was glitchy at best; constantly asked to upgrade the product option (perhaps this contributed to the glitches?). Next year, I will likely pay a local firm and save money as this year the fees/increases are out in full force.
Date published: 2022-02-16
Rated 5 out of 5 by
Melody89 from
So Easy
Very easy and ask the right questions. Was not complicated at all. hope that it doesn't change
Date published: 2022-02-16
Rated 5 out of 5 by
Bama nana from
They are great
Turbo tax is so easy and fast to use even if you don’t know what you’re doing they will walk you through it step by step
Date published: 2022-02-16
Rated 5 out of 5 by
RRogers1962 from
Turbotax is great.
Turbotax is very easy to use automatically filling in forms and information from previous returns and checking information to make sure everything is complete and I can stop, come back to it later picking up where I left off.
Date published: 2022-02-16
Rated 1 out of 5 by
Lane14 from
very poor "expert" service
I reached out because of a rejected state return, Felix an "expert" reached out and all he did was have me verify my income and try to get me to submit my return without addressing the reason why it was rejected in the first place. When I refused to transmit my return without first correcting the problem, I asked the agent to help and he hung up on me.
Date published: 2022-02-16
Rated 5 out of 5 by
PERCIVAL55 from
TURBO TAX IS AWESOME
VERY THOROUGH AND HELPFUL!! THE BEST! THANK YOU! I WOULD SUGGEST TO ALL MY FRIENDS TO USE THEM!
All TurboTax® Offerings Reviews - Page 11691
Date published: 2022-02-16