TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
BadTu from
It is worst than online experiance
It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by
MelK2012 from
Easy to use. Sad that Prices went up so much
I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
Rated 5 out of 5 by
7580 from
Consistently helpful and user-friendly
Regular customers for several years. Entirely satisfied.
Date published: 2022-04-16
Rated 1 out of 5 by
jacksunny from
bad experience
i dont know why, turbotax charge 25 for efile? i already purchased fed and 1 state included.why you guys double dip? if you charge 25 for efile so what i state i purchase for ?
Date published: 2022-04-16
Rated 5 out of 5 by
Alex 0915 from
Turbo tax is so convenient and awesome
I have had nothing but a great experience with Turbo tax. The customer service has been amazing and very helpful
Date published: 2022-04-16
Rated 5 out of 5 by
Pats12345 from
.
Greta experience. Great experience. Great experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Jakensnakes from
Awesome
Super fast and easy. Definitely use next time I do my taxes thank you TurboTax
Date published: 2022-04-16
Rated 3 out of 5 by
Jamet19 from
Multimillion dollar company charges to wait for $$
I had to call 6 times to get help to navigate the system. Twice the calls were disconnected before I spoke with anyone. As I went forward - I would get stuck again and have to wait for another call back. Without any mention of a fee for TT having to wait for their payment an extra $39 was added to my bill. In 30 years of having accountants do my paltry taxes I have never been charged when asked to wait to get their payment. I am on a fixed LOW income and that $39 means far more to me than to a large company. Very petty. And definitely not consumer friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Fred Martha from
Turbo Tax is awesome!
We're old, on our way to the looney bin, and still did it!
Date published: 2022-04-16
Rated 5 out of 5 by
null from
Live Expert (Edna) Was Amazing!
Turbo Tax is very helpful and they paired me with Edna and she was amazing, super nice and informative.
All TurboTax® Offerings Reviews - Page 1170
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
BadTu from
It is worst than online experiance
It is the worst when you buy the CD. Data was not able to export.
Date published: 2022-04-16
Rated 4 out of 5 by
MelK2012 from
Easy to use. Sad that Prices went up so much
I've filed my taxes using turbo tax for a lot of years. I loved that is was easy, reliable, and affordable for a teacher. The past couple of years the cost has gone up $20 or $30 since I originally started using the program. It really shouldn't cost this much for a 1040EZ tax return. I don't have complicated tax situations. Otherwise the program is really easy and convenient to use. I wish there was some adjusted payment to take into account that some people live paycheck to paycheck even when we are working as professionals.
Date published: 2022-04-16
Rated 5 out of 5 by
7580 from
Consistently helpful and user-friendly
Regular customers for several years. Entirely satisfied.
Date published: 2022-04-16
Rated 1 out of 5 by
jacksunny from
bad experience
i dont know why, turbotax charge 25 for efile? i already purchased fed and 1 state included.why you guys double dip? if you charge 25 for efile so what i state i purchase for ?
Date published: 2022-04-16
Rated 5 out of 5 by
Alex 0915 from
Turbo tax is so convenient and awesome
I have had nothing but a great experience with Turbo tax. The customer service has been amazing and very helpful
Date published: 2022-04-16
Rated 5 out of 5 by
Pats12345 from
.
Greta experience. Great experience. Great experience.
Date published: 2022-04-16
Rated 5 out of 5 by
Jakensnakes from
Awesome
Super fast and easy. Definitely use next time I do my taxes thank you TurboTax
Date published: 2022-04-16
Rated 3 out of 5 by
Jamet19 from
Multimillion dollar company charges to wait for $$
I had to call 6 times to get help to navigate the system. Twice the calls were disconnected before I spoke with anyone. As I went forward - I would get stuck again and have to wait for another call back. Without any mention of a fee for TT having to wait for their payment an extra $39 was added to my bill. In 30 years of having accountants do my paltry taxes I have never been charged when asked to wait to get their payment. I am on a fixed LOW income and that $39 means far more to me than to a large company. Very petty. And definitely not consumer friendly.
Date published: 2022-04-16
Rated 5 out of 5 by
Fred Martha from
Turbo Tax is awesome!
We're old, on our way to the looney bin, and still did it!
Date published: 2022-04-16
Rated 5 out of 5 by
null from
Live Expert (Edna) Was Amazing!
Turbo Tax is very helpful and they paired me with Edna and she was amazing, super nice and informative.
All TurboTax® Offerings Reviews - Page 1170
Date published: 2022-04-16