TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome! I been using Turbo Tax for several years and it sure makes doing taxes easy and gives me peace of mind.
Date published: 2023-02-20
Rated 2 out of 5 by from Expensive Got charged so much for a chat that I did not get complete answers from.
Date published: 2023-02-20
Rated 5 out of 5 by from Even I can use it. Great help and easy to use. Couldn't be easier. Didn't get a return.
Date published: 2023-02-20
Rated 4 out of 5 by from 2022 Return Very easy, just did not like the upgrades that kept popping up.
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy to use! Anyone can do their taxes with TurboTax. It is self-explanatory.
Date published: 2023-02-20
Rated 4 out of 5 by from Quick way to file Agent was able to get me back in to the system, was very patient, courteous and knowledgeable.
Date published: 2023-02-20
Rated 2 out of 5 by from 1041 for trusts could be improved Trust return (1041) should have feature provided in turbo tax (1040) to connect to brokerage to download 1099 information.
Date published: 2023-02-20
Rated 1 out of 5 by from VERY DISAPPOINTED This year was not up to the standard of previous years Info did not transfer from 2021 and had to type in all info also no disc included also I purchased PREMIER a have to pay extra $188.00 WHY??? I will change to another tax system next year if it stays the same
Date published: 2023-02-20
Rated 5 out of 5 by from Good program Easy to use program and walks you through everything!
Date published: 2023-02-20
Rated 3 out of 5 by from Disappointed that something that's "FREE" is not! Pros, easy to input data, quick help guides, cons specific questions can't be answered by the chatbot, additional fees at the end instead of providing the actual fees at the beginning to avoid making the customer feel taken advantage of with these long agreements at the end of the session! By then, you just sign the agreements just to see how much filing your taxes will cost, only to see an additional fee!!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! I been using Turbo Tax for several years and it sure makes doing taxes easy and gives me peace of mind.
Date published: 2023-02-20
Rated 2 out of 5 by from Expensive Got charged so much for a chat that I did not get complete answers from.
Date published: 2023-02-20
Rated 5 out of 5 by from Even I can use it. Great help and easy to use. Couldn't be easier. Didn't get a return.
Date published: 2023-02-20
Rated 4 out of 5 by from 2022 Return Very easy, just did not like the upgrades that kept popping up.
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy to use! Anyone can do their taxes with TurboTax. It is self-explanatory.
Date published: 2023-02-20
Rated 4 out of 5 by from Quick way to file Agent was able to get me back in to the system, was very patient, courteous and knowledgeable.
Date published: 2023-02-20
Rated 2 out of 5 by from 1041 for trusts could be improved Trust return (1041) should have feature provided in turbo tax (1040) to connect to brokerage to download 1099 information.
Date published: 2023-02-20
Rated 1 out of 5 by from VERY DISAPPOINTED This year was not up to the standard of previous years Info did not transfer from 2021 and had to type in all info also no disc included also I purchased PREMIER a have to pay extra $188.00 WHY??? I will change to another tax system next year if it stays the same
Date published: 2023-02-20
Rated 5 out of 5 by from Good program Easy to use program and walks you through everything!
Date published: 2023-02-20
Rated 3 out of 5 by from Disappointed that something that's "FREE" is not! Pros, easy to input data, quick help guides, cons specific questions can't be answered by the chatbot, additional fees at the end instead of providing the actual fees at the beginning to avoid making the customer feel taken advantage of with these long agreements at the end of the session! By then, you just sign the agreements just to see how much filing your taxes will cost, only to see an additional fee!!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11689