TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by TKH3 from Awesome! I been using Turbo Tax for several years and it sure makes doing taxes easy and gives me peace of mind.
Date published: 2023-02-20
Rated 2 out of 5 by EEETTT1 from Expensive Got charged so much for a chat that I did not get complete answers from.
Date published: 2023-02-20
Rated 5 out of 5 by Grandma grinning from Even I can use it. Great help and easy to use. Couldn't be easier. Didn't get a return.
Date published: 2023-02-20
Rated 4 out of 5 by John 131 from 2022 Return Very easy, just did not like the upgrades that kept popping up.
Date published: 2023-02-20
Rated 5 out of 5 by Straygatt from Very easy to use! Anyone can do their taxes with TurboTax. It is self-explanatory.
Date published: 2023-02-20
Rated 4 out of 5 by C K H from Quick way to file Agent was able to get me back in to the system, was very patient, courteous and knowledgeable.
Date published: 2023-02-20
Rated 2 out of 5 by Larry Sieg from 1041 for trusts could be improved Trust return (1041) should have feature provided in turbo tax (1040) to connect to brokerage to download 1099 information.
Date published: 2023-02-20
Rated 1 out of 5 by Walt Schaltenbrand from VERY DISAPPOINTED This year was not up to the standard of previous years Info did not transfer from 2021 and had to type in all info also no disc included also I purchased PREMIER a have to pay extra $188.00 WHY??? I will change to another tax system next year if it stays the same
Date published: 2023-02-20
Rated 5 out of 5 by gif2you from Good program Easy to use program and walks you through everything!
Date published: 2023-02-20
Rated 3 out of 5 by Nettye from Disappointed that something that's "FREE" is not! Pros, easy to input data, quick help guides, cons specific questions can't be answered by the chatbot, additional fees at the end instead of providing the actual fees at the beginning to avoid making the customer feel taken advantage of with these long agreements at the end of the session! By then, you just sign the agreements just to see how much filing your taxes will cost, only to see an additional fee!!
All TurboTax® Offerings Reviews - Page 11689
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by TKH3 from Awesome! I been using Turbo Tax for several years and it sure makes doing taxes easy and gives me peace of mind.
Date published: 2023-02-20
Rated 2 out of 5 by EEETTT1 from Expensive Got charged so much for a chat that I did not get complete answers from.
Date published: 2023-02-20
Rated 5 out of 5 by Grandma grinning from Even I can use it. Great help and easy to use. Couldn't be easier. Didn't get a return.
Date published: 2023-02-20
Rated 4 out of 5 by John 131 from 2022 Return Very easy, just did not like the upgrades that kept popping up.
Date published: 2023-02-20
Rated 5 out of 5 by Straygatt from Very easy to use! Anyone can do their taxes with TurboTax. It is self-explanatory.
Date published: 2023-02-20
Rated 4 out of 5 by C K H from Quick way to file Agent was able to get me back in to the system, was very patient, courteous and knowledgeable.
Date published: 2023-02-20
Rated 2 out of 5 by Larry Sieg from 1041 for trusts could be improved Trust return (1041) should have feature provided in turbo tax (1040) to connect to brokerage to download 1099 information.
Date published: 2023-02-20
Rated 1 out of 5 by Walt Schaltenbrand from VERY DISAPPOINTED This year was not up to the standard of previous years Info did not transfer from 2021 and had to type in all info also no disc included also I purchased PREMIER a have to pay extra $188.00 WHY??? I will change to another tax system next year if it stays the same
Date published: 2023-02-20
Rated 5 out of 5 by gif2you from Good program Easy to use program and walks you through everything!
Date published: 2023-02-20
Rated 3 out of 5 by Nettye from Disappointed that something that's "FREE" is not! Pros, easy to input data, quick help guides, cons specific questions can't be answered by the chatbot, additional fees at the end instead of providing the actual fees at the beginning to avoid making the customer feel taken advantage of with these long agreements at the end of the session! By then, you just sign the agreements just to see how much filing your taxes will cost, only to see an additional fee!!
All TurboTax® Offerings Reviews - Page 11689
Date published: 2023-02-20